Hotel with a Concierge in Chihuahua from $58

"They didn't provide transportation to the train like the other hotel we stayed at. We tried to arrange a taxi on our own but the taxi didn't show up. We ended up walking to the train at 7am in 33 degree F weather. Speaking of cold. When we arrived at the hotel at 2pm we discovered there was no heater in the room. It took four trips to the office spread over two hours before they brought a heater. The heater was a propane heater that was almost empty. The instructions said to only use it in a...

"Very good hotel in everything, the only thing is that breakfast is not included in the price, very clean and tidy, the people at the hotel are very friendly and hard-working and at the buffet the food is very tasty and everyone serves you very well."

"It was good"

"I'd recommend this place for the sheer charm of the experience, despite the lack of comfort. If they upgraded the mattresses and bedding, and made a stiffer margarita, they'd probably warrant an excellent review."

"I called Expedia wanting to update my reservation on the Expedia platform only to get disconnected 😡. I was having trouble updating my reservation on the app to include a double occupancy. the app did not have my reservation! We ended up having to pay more due this inefficiency. The worst part was calling Expedia customer service, only to get hug up on."

"They clean your room every day! Pretty nice."

"Excelente servicio. Me dan atención vip"

"Great stay, close to US Consulate, across the street from shopping mall"

"Was ok good stay "

"They never went to pick us up at the train station "