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Hotel Lucerna Ciudad Juarez

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Featured Image
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Hotel Lucerna Ciudad Juarez

VIP Access

Hotel Lucerna Ciudad Juarez

4.5 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Paseo Triunfo De La Republica 3976, Ciudad Juarez, CHIH, 32200

Explore the area

  • Popular LocationPlaza de las Americas11 min walk
  • Popular LocationJaime Canales Lira Stadium12 min walk
  • Popular LocationPaso del Norte Cultural Center15 min walk
  • AirportEl Paso, TX (ELP-El Paso Intl.)12 min drive

Choose dates to view prices

About this area

Ciudad Juarez

Located in Ciudad Juarez, Hotel Lucerna Ciudad Juarez is in the city center. Looking to enjoy an event or a game? See what's going on at Estadio 20 de Noviembre or Jaime Canales Lira Stadium.
Visit our Ciudad Juarez travel guideOpens in a new window
Map

What's nearby

  • Hospital de la Mujer - 3 min walk
  • Plaza de las Americas - 11 min walk
  • Jaime Canales Lira Stadium - 12 min walk
  • Estadio 20 de Noviembre - 12 min walk
  • Paso del Norte Cultural Center - 15 min walk

Getting around

  • El Paso Union Depot - 7 min drive
  • El Paso International Airport (ELP) - 12 min drive

Restaurants

  • Acueducto — 1 min walk
  • Italia Brick — 3 min walk
  • Sanborn's — 3 min walk
  • Los Pavos — 4 min walk
  • Ygriega — 11 min walk

About this property

Hotel Lucerna Ciudad Juarez

4.5-star luxury hotel near Hospital de la Mujer
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and 24-hour room service. All 138 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and TVs with satellite channels. Other amenities available to guests include balconies, iPod docks, and 24-hour room service.
Hotel Lucerna Ciudad Juarez offers 138 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This Ciudad Juarez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–noon: USD 16 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free babysitting/childcare
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 1 PM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The deposit amount is equivalent to 1 night if paid in cash.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juarez

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 570 out of 980 reviews
5 - Excellent 58%
Rating 4 - Good. 210 out of 980 reviews
4 - Good 21%
Rating 3 - Okay. 92 out of 980 reviews
3 - Okay 9%
Rating 2 - Poor. 44 out of 980 reviews
2 - Poor 4%
Rating 1 - Terrible. 64 out of 980 reviews
1 - Terrible 7%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, staff is very friendly and service is great. Thank you.
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucerna has been our preferred hotel for many years. The location is ideal, the hotel is excellent, the staff is not only friendly but professional as well. This is the only hotel where we feel secure when visiting Juarez. The restaurant food is great! We love the pool and love that the bar is near the pool area.
Stayed 1 night in Jan 2022

4/5 Good

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel brought amazing memories to my life. I have been there as a tradition when I travel to Juarez Disappointed for the way they let go the confort and preventive maintenance service
Stayed 4 nights in Jan 2022

1/5 Terrible

Liked: Cleanliness, staff & service, amenities
Wouldn’t stay there again
Stayed 1 night in Jan 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT PLACE TO STAY!!
Stayed 2 nights in Dec 2021