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Overview of Hotel Lucerna Ciudad Juarez

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Outdoor pool
Outdoor pool
Outdoor pool
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Hotel Lucerna Ciudad Juarez

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationPaso del Norte Cultural Center15 min walk
    Popular LocationMonument Mexicanidad6 min drive
    Popular LocationChamizal Federal Public Park9 min drive
    AirportEl Paso, TX (ELP-El Paso Intl.)31 min drive

Choose dates to view prices

LUCERNA SELECT KING

3.8/5 guest room rating
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

4.6/5 guest room rating
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Balcony

4.5/5 guest room rating
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room

4.3/5 guest room rating
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

About this area

Ciudad Juarez

Located in Ciudad Juarez, Hotel Lucerna Ciudad Juarez is in the city center. Fort Bliss and El Paso Scottish Rite Temple and Museum are local landmarks, and the area's natural beauty can be seen at Chamizal Federal Public Park and Central Park. Looking to enjoy an event or a game? See what's going on at El Paso County Coliseum or Don Haskins Center.
Popular Location

What's nearby

  • Paso del Norte Cultural Center - 15 min walk
  • Chamizal Museum of Archaeology - 5 min drive
  • Monument Mexicanidad - 6 min drive
  • Juarez Market - 6 min drive
  • Chamizal Federal Public Park - 9 min drive

Getting around

  • El Paso Union Depot - 7 min drive
  • AirportAbraham Gonzalez Intl. Airport (CJS) - 22 min drive

Restaurants

  • Acueducto — 1 min walk
  • Sanborn's — 3 min walk
  • CUSTODIA DE SAN PABLO RESTAURANT MUSEO TEATRO — 14 min walk
  • La Choperia — 15 min walk
  • Parador Tomochi — 16 min walk
View in a map

About this property

Hotel Lucerna Ciudad Juarez

Luxury hotel with restaurant and outdoor pool
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and 24-hour room service. All 138 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and TVs with satellite channels. Other amenities available to guests include balconies, iPod docks, and 24-hour room service.
Hotel Lucerna Ciudad Juarez offers 138 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Ciudad Juarez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking is wheelchair accessible
  • 24-hour airport shuttle
  • Area shuttle

Food and drink

  • Buffet breakfast available for a fee daily: USD 11 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free babysitting/childcare
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Spanish

Business services

  • 24-hour business center
  • 1 meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 1 PM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The deposit amount is equivalent to 1 night if paid in cash.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juarez

Frequently asked questions

Can I cancel my reservation for free at Hotel Lucerna Ciudad Juarez and receive a full refund?
Yes, Hotel Lucerna Ciudad Juarez offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Lucerna Ciudad Juarez cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Lucerna Ciudad Juarez?
As of Jan 27, 2021, prices found for a 1-night stay for 2 adults at Hotel Lucerna Ciudad Juarez on Feb 19, 2021 start from $68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Lucerna Ciudad Juarez have a pool?
Yes, this property has an outdoor pool.
Is Hotel Lucerna Ciudad Juarez pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Lucerna Ciudad Juarez?
Self parking is free at this property.
What time is check-in at Hotel Lucerna Ciudad Juarez?
Check-in is from 3 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Lucerna Ciudad Juarez?
Check-out is at 1 PM.
Where is Hotel Lucerna Ciudad Juarez located?
Located in the heart of Ciudad Juarez, this luxury hotel is 0.4 mi (0.6 km) from Plaza de las Americas and within 3 mi (5 km) of El Paso Zoo and El Paso County Coliseum. Paso del Norte Cultural Center and UACJ - Universidad Autónoma de Ciudad Juárez are also within 2 mi (3 km).
4.3
Excellent
Rating 5 - Excellent. 558 out of 959 reviews
5 - Excellent 58%
Rating 4 - Good. 234 out of 959 reviews
4 - Good 24%
Rating 3 - Okay. 81 out of 959 reviews
3 - Okay 8%
Rating 2 - Poor. 37 out of 959 reviews
2 - Poor 4%
Rating 1 - Terrible. 49 out of 959 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
All the areas were excellent,the service of the personal was awesome.
Stayed 1 night in Jan 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, safe and clean. Large rooms, nice swimming pool and common areas. There is a Sanborns across the street (great restaurant and good store and pharmacy).
Stayed 5 nights in Dec 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional. They memorized our last name almost immediately. The room service was delicious and reasonably priced. The cleanliness was evident from the moment we first walked in. Hotel Lucerna is a hidden gem!
Stayed 2 nights in Dec 2020

5/5 Excellent

Stayed 1 night in Dec 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

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