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Reviews of The Osthoff Resort

3.5 out of 5
The Osthoff Resort
101 Osthoff Avenue, Elkhart Lake, WI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 168 out of 268 reviews" "
Rating 8 - Good. 69 out of 268 reviews" "
Rating 6 - Okay. 25 out of 268 reviews" "
Rating 4 - Poor. 2 out of 268 reviews" "
Rating 2 - Terrible. 4 out of 268 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Taj

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Clean common areas and condo.
Stayed 1 night in Apr 2024

8/10 Good

Leroy

Traveled with partner
Liked: Cleanliness, amenities
I THOUGHT THE PROPERTY WAS VERY NICE FOOD AND SERVICE EAS GOOD.WE CAME TO SEE THE MOTOWN REVIEW. THE OPENING BAND WAS NOT WHAT I OR THE MAJORITY OF THE REST AUDIENCE EXPECTED.AND WAY TO MANY DRUNKS.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought the staff was very friendly, yet professional and the room was beyond our expectations
Stayed 2 nights in Apr 2024

10/10 Excellent

rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous place. Nice pool hot tub and kids arcade. Executive suite is a must.
Stayed 1 night in Feb 2024

8/10 Good

Gail

Traveled with pets
Nice place
Stayed 1 night in Jan 2024

10/10 Excellent

MaryAnn, Carol Stream

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about the Ostoff except the parking In the cold weather it is quite a hike from the lot to the door
Stayed 2 nights in Jan 2024

6/10 Okay

William

Stayed 2 nights in Dec 2023

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Tim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Show at Osthoff resort
First time there went with another couple. We attended the Christmas show with Wendy Newcomer and Doug Allen Nash. Enjoyed, will probably be back next year. Nice to stay right at resort, show, restaurants and places to get a drink under one roof. Have to stay longer next time. Very comfortable rooms.
Stayed 1 night in Dec 2023

10/10 Excellent

Geri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful resort in a beautiful location! I especially enjoy the entertainment they bring to the resort. Highly looking foward to seeing Ikons of Rock again there!

6/10 Okay

Glenn

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
A lot of young and inexperienced staff that are in need of better training. If Sergio, chef, had not intervened, the birthday dinner would have been an absolute disaster. Kudo's to Sergio, demerits to the rest of the waitstaff. Not worth the rate being charged. Feels like they are living off of a reputation, not quality of operations.
Stayed 1 night in Dec 2023

10/10 Excellent

Liz

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our first stay at the at Osthoff Resort. Bar staff at the Elk Room was very nice and drinks were delicious. The hot tub and sauna were very clean. We ordered take out from Ollie’s that was very good as well. Our room was very spacious we enjoyed the fireplace. We will be back.
Stayed 1 night in Nov 2023

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite spot in Wisconsin!
Stayed 1 night in Oct 2023

10/10 Excellent

Steven, Green Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

James M.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lakefront was beautiful the common areas were uniuqe the photos on the wall were quite fascinating, will be coming back for holiday festivities. Been hard to walk as I am on the mend from hip surgery, a maintenance man carried my bags as we missed an elevator. Hard to navigate as it is an older property but that is also the charm.
Stayed 1 night in Oct 2023

6/10 Okay

Jason

Business traveler
Disliked: Staff & service
$ not worth the time there
Expectation we’re over hype from the reviews. 1-10 it’s a 6 asking for 10 $. Not even coffee is offered at the front desk. Pay to play only!
Stayed 2 nights in Oct 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Lee

Disliked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

Randy

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful place to relax. Beautiful view of the lake.
Stayed 1 night in Sep 2023

8/10 Good

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscaping, the property was amazing. The opportunity to do a lot or sit and rest at watch the water. The room service was awesome. Playing a few video games, the horror VR game was so fun as an adult, I never did that. Making a trip to candy was cute, even thou only 4 M&M’s came out for .50 cents. The actual room had a great whirlpool tub, so relaxing. I think they could put a better coffee maker in the room, coffee pot and coffee with plastic packets of dried powder creamer was awful. I also didn’t like the carpet stains everywhere in 214B. The balcony was awesome and we slept with door open and screen door closed, so refreshing. Waking up to sun peaking thru made the things that I didn’t like okay.
Stayed 1 night in Sep 2023

6/10 Okay

Kathy

Liked: Staff & service
I was disappointed in my stay largely because my room while large was dated and in need of multiple repairs. The staff was lovely and very accommodating but from the minute I walked in until the morning that I left, I had to have them fix things in order to be able to use them. For instance, my bathtub did not drain when I went to use the television the remote needed new batteries, when I went to turn on the fireplace, it was not operational. Additionally, there were virtually no food options and unfortunately the wing I was in just smelled stale and dirty.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jamie

Liked: Staff & service, room comfort
Nice stay
It’s a beautiful place. Music by the lake was nice. Construction was going g in so some messes. Room was nice.
Stayed 1 night in Sep 2023

10/10 Excellent

jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FRIENDLY CONVERSIVE STAFF WHEN CHECKING IN AND OUT. HAD A NICE CONVERSATION ABOUIT FORMULA 1 WITH THE GENTLEMAN WHO TOOK CARE OF US. NICE CUSTOMER SERVICE.
Stayed 1 night in Sep 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The capeting in the hallway was being replaced, I had an allergic reaction from the carpet adhesive. Mild iching eyes and runny nose. Nothing too terrible, annoying.
Stayed 2 nights in Sep 2023

8/10 Good

Peggy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Kelley, Westerville

Stayed 2 nights in Sep 2023

8/10 Good

Marianne, Mendota Heights

Traveled with family
Liked: Amenities
The restaurant Otto's (which is the only place to get breakfast) was very understaffed. We waited at our table for 20 minutes before we got place settings, drinks, our order, etc....At least 3 servers walked right past us and didn't even acknowledge that we were there. Also, it would be really nice if they offered complimentary coffee in the lounge area - instead you had to wait in a long line (again, only one server) just to get an expensive cup of coffee. I can see charging for specialty coffees but regular coffee should be available at no additional cost.
Stayed 2 nights in Aug 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the beach/lake and nearby shopping and farmer market downtown on the weekend.

6/10 Okay

Monica

Traveled with partner
Liked: Staff & service
This property was once a top tier establishment. I haven’t been here in several years and I don’t think anything has changed, it’s still the same furniture and decor. The rooms are now full of furniture that is damaged and antiquated. They are still charging rates and resort fees for a high class luxury facility but you could get the same experience at any other 4 or even 3 star establishment. Housekeeping was ok, had hair all over the bathroom when we checked in. The food is good, not outstanding. The grounds look nice. I am very disappointed in the price vs experience. I’d have to see some significant improvements to return. When you’re spending over $400 a night you expect a higher quality overall.
Stayed 2 nights in Aug 2023

8/10 Good

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Alvita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder filled stay for a family reunion. The water activities were the highlight for our children and grandchildren. We enjoyed the evening live entertainment and abundant group sitting areas. Thank you.
Stayed 2 nights in Aug 2023

10/10 Excellent

William, Glenview

Liked: Staff & service, amenities, property conditions & facilities
Perfect ❣️ Restful night after a day at the Road America Races.
Stayed 1 night in Aug 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property was very nice. Carpet and some furniture is dated.
Stayed 1 night in Aug 2023

8/10 Good

Dragos, Wheeling

Liked: Cleanliness, staff & service, property conditions & facilities
You really need a GPS to manage the right exit or to find your room if you are first time guests at the resort. Other than that is a very nice resort 👌
Stayed 2 nights in Jul 2023

10/10 Excellent

Anita, Arlington Heights

Stayed 1 night in Jul 2023

8/10 Good

Evelyn

Liked: Staff & service, property conditions & facilities
I love the Osthoff. Elkhart Lake and the resort is beautiful. I return every year! I gave four stars because our shower was dirty, and I can tell that it wasn't cleaned for some time. Secondly, we had to call maintenance because our TV wasnt working. Lastly, the siding surrounding our balcony was FULL of spider webs and bugs.
Stayed 1 night in Jul 2023

10/10 Excellent

christine

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family always enjoys this resort
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in historic Elkhart Lake, Wisconsin. On the beach, walking distance to every part of town and everyone treats you like a friend.
Stayed 4 nights in Jun 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tennis Couple Resort Review
The exterior of the hotel, the grounds & the beach and pool amenities are excellent! However the rooms and carpet need to upgraded. It did not impact our stay or experience but that is the only thing that prevents me from giving this resort a 5 stars in every area. The service & staff were wonderful! One other thing, the tennis court needs to be re surfaced.
Stayed 2 nights in Jul 2023

10/10 Excellent

Amanda

Stayed 2 nights in Jun 2023

10/10 Excellent

Renita

Liked: Cleanliness, staff & service, property conditions & facilities
Better than I expected. I will definitely go back for another stay.
Stayed 2 nights in Jun 2023
Response from A on Jun 26, 2023
We're happy to exceed expectations! We really look forward to having you back!

8/10 Good

Andrea

Stayed 2 nights in Jun 2023
Response from A on Jun 27, 2023
Thank you for staying at The Osthoff Resort! We really appreciate your rating, and we hope to have you back to give you a 5/5 experience!

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from A on Jun 26, 2023
Thank you so much for the 10/10 rating! We are so happy you enjoyed your stay, and we hope to see you again at The Osthoff Resort!

10/10 Excellent

Amy

Stayed 1 night in Jun 2023