Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
4.2 Room cleanliness
4.2 Service & staff
4.8 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

polite and friendly.

Posted Jan 29, 2015 on Hotels.com
Polite and friendly staff. The dou le rooms are two twin beds pushed together, but after asking, they changed them for a double mattress so all happy. Very clean and great location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Eine gute Wahl

Posted Jan 1, 2015
Wir sind als Paar gereist und sind sehr herzlich Willkommen geheißen worden. Die Lage des Hotels ist zentral und man ist in wenigen Minuten auf der Promenade. Frühstück und Wellnessbereich ließen kaum Wünsche offen. Alles in allem eine gute Wahl.
3 out of 5
Recommended
for Families
by Leif Nielsenfrom København

Super beliggenhed - men.... husk strygejernet

Posted Jan 2, 2014 on Hotels.com
Hotel Venus er et hotel der har gode og dårlige sider. PÅ + siden er helt klart beliggenheden. Lige bag Kollonaden, så bliver det ikke meget bedre. Af mindre gode ting er servicen. Der tales stort set ikke engelsk i receptionen, og tysk er ikke voldsomt meget bedre. Vi kunne dog klare os, men det var ikke super godt. Hotellets restauration lukker kl 19.30, og hotelbaren kl 22, så der er ikke spevielt gode restaurationsforhold der. Minibaren indeholdt ikke noget så almindeligt som cola, men til gengæld masser af spiritus og øl. Og da vi juleaften skulle ud og spise, gik vores søn ned for at låne et strygejern, da det fremgik af hotelinfo, at hotellet kunne være behjælpelige med det. Men det viste sig, at man grundet brandfare ikke kunne låne strygejern, men sturpigen kunne hjælpe med at stryge tøjet. Så man skal altså være klar på, fra morgenstunden af, hvilket tøj man vil have på om aftenen. Bortset fra det, så var det et ok hotel, og personalet gjorde deres bedste for at hjælpe, til trods for de sproglige barrierer. Jeg har været i Karlovy Vary 5-6 gange. Det var første gang på Hotel Venus. Og der bliver nok ikke en anden gang.
5 out of 5
Recommended
by A verified travelerfrom Rousinov, CZ

Hotel Venus - Karlovy Vary SPA area in Czech Rep.

Posted Feb 7, 2012 on Hotels.com
Everything was good in that hotel. The staff is very friendly, the room was clean and tall, the bathroom is shinning. Perfect for some time away to rest. I went there in low season (in the middle of winter), so there was not so much people around and that, maybe, changed my view of the hotel. We used the SPA services of the hotel (pool, whirlpool, massage) and it looked like it was only for us. I really don't know how it works on summer, but in winter worth the visit. The only problem is the parking. you can park in front of the hotel at your own risk, because you need special permission to do so. We needed to go to other hotel (in front) to ask to use their parking.