Ratings based on 141 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
72% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Albuquerque, NM

Americas "Best" not so great

Posted Aug 26, 2014
Pros: Location was OK, though it is across the street from a busy landscape materials business.
Cons: Start with cleaning the facility, inside & out. Try to make the lobby/ check-in area more appealing, replace sagging beds & get the tobacco odor out.
Location: Good location, with quick freeway access, yet not a lot of noise from traffic.
The only motel I could find in the area with non-smoking, 2 queen rooms available. Obvious that hotel maintenance is not a priority, with the first clue being the outside of the building- sidewalks dirty & building in need of a paint job, seedy- looking people hanging around. Non-smoking room had smoke odor, & I doubt bed spreads had been cleaned in recent memory. Room in a general state of disrepair, continental breakfast limited to 2 cereal choices & muffins/ bread (no butter or jelly) & coffee. Hotel personnel didn't seem particularly happy to see us either. I wouldn't recommend this place to anyone, unless there just wasn't any other place to stay. Also, sagging beds caused some backaches.
1 out of 5
by A verified traveler from New Zealand

Not very nice

Posted Aug 23, 2014
Pros: Nothing
Cons: Pretty much everything
Location: Didn't stay to find out
This was quite dirty and we did not check in. We do not think Expedia should quote this to unsuspecting travellers
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel for the money

Posted Aug 11, 2014
Cons: Parking - general appearance of the hotel
We check in late at night and left early the next morning, so I don't have much to comment on. Both desk clerks were friendly and the room was clean and odor free. Easy on/off the freeway. Good price for being only 30 minutes from San Francisco.
2 out of 5
by A verified traveler

Needs to be cleaned

Posted Jul 17, 2014
Our room was musty and damp feeling from the air conditioner. The grout in the tile in the bathroom was black and you could see specks of white underneath the grime. Also there were ants in the bathroom.
1 out of 5
by A verified traveler

Posted Jul 13, 2014
It is a very run down, old place. The guy at the front desk was nice. Bed was hard as a rock, it was quite for the most part but so old and run down it was just uncomfortable to be there.
1 out of 5
by A verified traveler from Woodland, CA

Rude!

Posted Jul 8, 2014
Pros: The getleman that was the night clerk tried to be helpful.
Location: Across the street was a landscaping gravel business. If you don't mind hearing a back up beeper from the tractor early in the morning and bad day ser.
I was willing to look past the 2 times there were police in the parking lot. However, the next morning went to get continental breakfast and they were out of bowls. I waited to ask about bowls while the lady behind the counter was helping someone else. She stopped what she was doing and told me the cereal station was out of order due to not having any bowls. I said oh ok. Went to turn around to grab the muffins I had already pulled out and she proceeded to yell to stop touching anything over there it was closed. It made everybody (at least 10 people) stop eating their breakfast and turn around to look at me. I explained I was just getting the muffins I had taken for me and my husband. She was completely rude and it was quite humiliating. Not to mention that I had changed my reservation and they didn't have it documented so I paid for 3 rooms for 2 nights. NOT HAPPY AT ALL!! HORIBLE CUSTOMER SERVICE!!!
2 out of 5
by A verified traveler from Fallon NV

Horrible bed, filthy carpet, nice pool.

Posted Jul 5, 2014
The bed was the worst ever. I won't stay there again.
3 out of 5
by A verified traveler

So so

Posted Jun 9, 2014
First thought was "ghetto". But since I didn't have any other options, I went ahead. The room was nice enough, not as nice as I'd hoped though. People hanging out in stair wells.. Probably wouldn't come back
3 out of 5
Recommended
for Everyone
by A verified traveler from Marin, CA

Affordable last minute holiday plans

Posted Jun 1, 2014
Slim pickings for a holiday weekend for last minute plans. Worked out great for a convenient central meeting spot for surprise birthday. Although not far from the freeway and busy street, the room was surprisingly quiet. Room was clean, LCD TV, and had plenty of space for the night. Housekeeper was nice to keep a phone charging cord on her cart, as we left it in the room.
4 out of 5
Recommended
for Business Travelers
by Mark from Fresno,Ca

Decent room. Decent price.

Posted May 31, 2014 on Hotels.com
Room was better than I expected.. Only Downsides: Little old tv, minimal restaurants/shops nearby, and weird shower controls lol. Overall stay was good and I would repeat.