8/10 Good
Marce, Richmond CA
Traveled with family
Jan 2, 2019
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the centrality of it and it was super quiet, cute, modern, well designed and confortable. The picture makes it look bigger than it really is. The bed cover was dirty and the portable heater was broken when we arrived. Both were changed the next day. Roberto was super helpful. Some lack of communication between the maid and. Roberto about missing towels was a little upsetting but Roberto made it work. Great guy. Don't know from where but a couple of mornings the dpto had a bathroom smell and it was not from our bathroom. Kitchen oven needs to be fixed if you plan to use it. We love hot tea but no kettle or similar to boil water. Tried to use the only pot and we clean it in depth. Still water took a very unpleasant oily taste so microwave was the next option. Not the best if you are a tea lover but no drama. Not a biggie. It has a washer and drier all together in one machine. Washer worked but drier was extremely noisy. So we used it just partially. Anyways our jeans after a day were dried just by hanging them. These were small annoyances for us but nothing so bad. We stayed for 5 days so again no biggies for us. These are the reasons for not giving a perfect score. However we would come back to it. Great location. Close to everything and roberto again was great.
Marce
Stayed 5 nights in Dec 2018