Ratings based on 76 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Northern Ireland
Excellent location, stylish rooms, brilliant staffPosted Aug 19, 2014
Highly recommend this hotel, ticks all the boxes.
by A verified traveler from Canada
Location ONLYPosted Jul 30, 2014
Cons: Elevator. Why not improve the elevator?
Location: Hotel located right opposite the Rinascente Department Store. If you are a fashionista, this is your location. A few steps to the Duomo.
The ONLY thing nice about this hotel is the location, that's all. The hotel room: When things are too modern, they become too complicated. The room was painted in black, everything was black, not our taste. Very small room. The elevator: Only ONE tiny elevator in the hotel and it was dead slow. We waited for 3 rounds of an empty elevator to come to our floor so we could check out. Why not modernize the elevator? The breakfast: Not pleasant. Not many choices. Depressing.
for Couplesby Sean from Sydney
Everything was perfectPosted Jun 16, 2014 on Hotels.com
Great location near the Duomo. Stylish hotel which 'groovy' and was really well appointed. Knowledgeable and helpful staff. Free Wi Fi, great breakfast. Fantastic bar downstairs to sit and watch Milan go by. A really special stay, loved everything about it. Would stay again.
for Everyoneby Charles from Leeds, UK
Excellent city centre hotelPosted Jun 3, 2014
Pros: Location, location, location! Literally yards from the Cathedral/main square, the super covered Arcade and, at the end of that, La Scala! Superb!
Cons: Water flow in shower was very slow and you ended up standing in a lake every time you showered! No space in room for any armchairs.
Location: See above. ALL the main central sights of Milan can be reached on foot within minutes, as can numerous bars and restaurants.
Staff were very friendly and obliging, e.g ordering taxis etc. Hotel was very comfortable and room service was excellent. We stayed three nights and the breakfast was excellent on two mornings. (The Sunday breakfast was not as good; coffee was very bitter, cold meat trays were not kept topped up, lack of plates etc. - they obviously seemed to have the "B Team" working that morning (which was a shame; if you pay the same money for each night's stay, you expect the same quality!) Otherwise, though, fine and I would certainly stay here again.
for Everyoneby Manuel from Puerto Rico
Great location near the DuomoPosted Nov 4, 2013
Pros: Same as above
Cons: Nothing, considering the physical limitations.
Location: Everything is nearby
Unique location, modern and chic decoration. Nice room facilities.
for Everyoneby will from Kuwait
too modern for my comfort but excellent locationPosted Oct 28, 2013
Pros: location! location! location!
Cons: room layout
Location: in the center of everything. few steps from the doumo and Gallaria and other shops
the hotel room design was too modern and trendy you either love it or hate it. Location of the hotel and price was very convenient compare to the nearest alternative.
for Everyoneby MEXICAN from mexico
EXCELLENTPosted Oct 27, 2013
Excellent location, great service, highly recommended
Recommendedby Mylene Santos from Philippines
Too Noisy and too uncomfortablePosted Oct 10, 2013 on Hotels.com
The hotel staff were very efficient and helpful . However, we were given the room above the Bar/ Music lounge which was very noisy. The floors need at least some carpeting or wood paneling because it tends too be very cold when you step to go to the bathroom. The only saving grace was its location. Dr. M Santos
Posted Sep 13, 2013 on Hotels.com
for Everyoneby laura from NZ
A home away from home in the busy city of Milan!Posted Aug 28, 2013
Pros: Location, room and staff
My husband and I stayed for six nights. The Straf is a lovely small boutique hotel. What made our stay special was the staff, from the door man, the lady who served breakfast, to the fab front of house staff, who looked after us so well. Thanks a million.