Secrets St. James Montego Bay - Luxury All Inclusive Reviews

This stay was one mistake after another. Upon arrival, check in was botched due to us being placed in the wrong room. We had to wait about 45 minutes to get moved to the correct room. The room itself was much better with a great view but the shower facilities were not well planned out because water leaked onto the bathroom floor after showers. The resort was well located close to the beach but we spent a lot of time looking for any seating on the beach or by the pool. The food and drinks at the restaurant was spotty at best. Some of the restaurants were very good and others were horrible. I felt like very little thought was placed on the food being served to the guests. All told, I was very disappointed by the resort for the amount we paid. I expected much more than I received.

Hotel tres grand et bétonné .. Au mois de février pas de piscine chauffée dans un 5 étoile à moins de débourser 80€ / jour pour un couple pour se retrouver en privilège club . La nourriture faite à base de produits congelés , pas de poissons frais alors que vous êtes à un mètre de la mer .. Fast-food règne en maître .. . Tout fonctionne avec pourboire .. C'est dommage .

We were a bit hesitant to go with an all inclusive as we've never stayed at one before.....Secrets St. James, Montego Bay blew us away! The grounds were gorgeous, staff friendly and accommodating and the service was amazing. We stayed in an Ocean view Junior Suite which was perfect! Our rooms were cleaned and straightened twice a day. The food choices were great.....the portions were just right, not too big which is what all restaurants should do! We never had to wait to be seated. A nice variety of activity options....can't beat the pools and ocean being 20 feet away from each other! Couldn't get over how polite and pleasant all of the staff were, our U.S. hotel and restaurant staff should take some lessons from them! Piano bar was great as well as the nightly entertainment. Lots of colorful drink choices and we never had to leave our lounge chair to get them, that is unless we wanted to go to the swim up bar! We were made to feel like we were in paradise! We would absolutely consider going to another Secrets property and highly recommend staying at the St. James/Wild Orchid in Montego Bay!!

If you are looking for a relaxing vacation, this is the place to be. I truly enjoyed my stay! My room was great, the food was awesome (especially breakfast) and the beach was serene. This was my first trip to Jamaica and I can't wait to go back!

I stayed at the Secrets St. James in a preferred guest building. The extra perks with that is the icing on the cake..... By the way there are always plenty of delicious deserts in the lobby of every preferred guest building and in every restaurant on the property. The grounds are beautiful, the staff was always kind and ready to cater to your every request.

Like any other Secrets resort you stay at, this one was amazing. Excellent beach, excellent accommodations, and great food and drink. The beach at this one was awesome (as compared to Cancun, which was a little dirty and not great for swimmin). My two, very minor complaints: only one jacuzzi that closes at 8pm (for both St James and Wild Orchid) and the sales pitch when you check in (I was starving and just wanted to get to my room and some food). Our stay was amazing though!

Amazing resort, would definitely go again! Staff was friendly except front desk staff...they were all rude and seemed annoyed when they had to help

I had a wonderful experience. I satyed at the hotel from 1/29-2/1 for a quick couples getaway and it was more than I imagined.

The property is beautiful and very well maintained. Staff and services were excellent !! Highly recommend Secrets. There is a lot to do there.

Not much of a beach.. Very rocky not sandy. Hotel staff tried to set us up for one of those timeshare deals.. When we didn't show they seemed upset about it.