Ratings based on 420 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Toronto

If you want nice beach go to Negril!

Posted Nov 21, 2014
We stayed in the preferred club, nothing special! They hide everything , you have to ask for everything and wait awhile! Premium drinks are not always there! The stuff are not very friendly! When you check in tehy take you from one desk to the other rigth away to sell you timeshare they called it unlimited vacation , its the same ! I would not go back, the Couples sweptaway in Negril much better, I wish I did go there again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston, MA

Large resort, good restaraunts.

Posted Nov 16, 2014
We stayed six days, nice break, very relaxing. Hung out by the pool. Did some sailing.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lowell, MA

Posted Nov 14, 2014
Beautiful place,excellent food,easy check in, extremely friendly staff and just an overall very pleasant atmosphere. Highly recommended and will definitely go back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2014
We were in Jamaica to attend a wedding atTreasurer Beach and stayed at Secrets for 2 nights before heading home. After being in a more remote area of the island, Secrets was a great way to end our trip. Food was great, staff friendly, loved the spa. And my husband enjoyed a game of golf.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Nice beach

Posted Nov 9, 2014
Great experience, will definitely be there again. Hotel staff was excellent and so was the food.
5 out of 5
Recommended
for Couples
by A verified travelerfrom NYC

Nice resort with all inclusive including wifi!

Posted Nov 6, 2014
Pros: Beach. Restaurants, Spa, room comfort and amenities.
Cons: Control your concierge for being too pushy and when they don't get want they want they should not build up animosity with their customers.
Location: Bob Marley museum, Negril, downtown St James street.
Loved it all! The concierge was a bit pushy with the time share toll but overall I recommend it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Iowa

Elegant stay

Posted Nov 5, 2014
Pros: Landscaping and beauty of area
Cons: Room maintenance was slow and unresponsive until we made 3 calls.
Location: We did not leave the "compound" -- it was gated and carefully monitored. We were there only 2 nights so enjoyed staying on the property.
We had visited another area of Jamaica with more primitive accommodations -- this was elegant and relaxing, although we're not sure that we were able to get the full value of the cost we paid. While we were there, the sea was rather high (red flag -- no swimming or boating), so that was unavailable. We found the restaurants pleasant and service excellent; the food was a bit "mass production", but elegantly presented. All staff and facilities were pleasant and accommodating. I had a spa massage while there; the cost was quite high, but the experience very professional.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom washington dc

Beautiful and relaxing getaway

Posted Nov 5, 2014
My husband and I just came back from secrets resort and spa. It was a great trip. Fun and relaxing.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Nov 3, 2014
The resort was amazing. The fact that it was right along the bay is what really made our trip relaxing and beautiful. The scenes of the bay area were incredible during the day and at night. Every hotel staff member was very nice and helpful. We had no bad encounters. The dining selection was great as well. The entertainment changed everyday and we enjoyed it all. This resort allowed us to have a day of quiet relaxation, or partying and entertainment all day. It was a very good blend.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Anchorage, AK

Beautiful all-inclusive resort

Posted Nov 2, 2014
The resort was amazing. We had to wait a bit to check in due to arriving early so the staff showed us to a restaurant where we had lunch, enjoyed the view, and waited for our room. The room had a honeymoon sign on the door and small surprises throughout (flowers, cheese tray, heart sign...). The property was well kept with beautiful landscape and beach front. The dinning places were excellent with great staff, good variety, and romantic dinner settings. We never left the resort during our stay..... I would definitely vacation at a Secrets resort again.