Ratings based on 1,662 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Relaxing Hotel with Polite Staff

Posted Nov 24, 2014
Pros: Staff was polite
Cons: Should be able to smoke on balcony
Location: Tennis, Dancing, with to many activities to name
Enjoyed every moment, would love to go back again. So much to do so little time
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kingston

Nice hotel

Posted Nov 24, 2014
Heard about this hotel from my friends, so I had to check it out for myself, wasn't disappointed.
3 out of 5
by A verified travelerfrom oregon

Great views..mediocre food and amenities

Posted Nov 19, 2014
Nice comfortable room but food and amenities need upgrade. Not much beach- recommend going to Negril for incredible beach, warm people and exciting time.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ft. Lauderdale

I thoroughly enjoyed my stay.

Posted Nov 18, 2014
Pros: I like the location. The service is first class. The food was excellent and service was great.
Location: The hotel is ideally located at the end of a peninsula with its own beach.
I had a memorable stay at the hotel. The staff is professional and provide excellent service.The food was good with a lot of variety for everyone and it was also tasty. There was never a shortage of different foods. The entertainment was pleasant.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Kingston, Jamaica

Posted Nov 16, 2014
It was really enjoyable on the waterpark and the staff were very customer service oriented. Some of the other staff however need to be more courteous and understand what it really means to be customer service oriented.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia, Pa

Staff was great

Posted Nov 12, 2014
Guest services, entertainment crew and food was delicious. We needed to keep asking for clean towels. The hotel needs some upgrades..overall it was a nice comfortable stay. Jerome (entertainment?) Patrieca (guest services) Roan (photographer) Those 3 were personable, pleasant, friendly and helpful. .made us feel at home and welcomed
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Awesome hotel close to the airport and beach

Posted Nov 12, 2014
Pros: Everything, it is an awesome place, clean, pretty and everyone is so mnice.
Cons: Premium alcohol!!!!!!
Location: I do not go off property.
We had an awesome experience, everyone was friendly, helpful and sweet. The hotel has been making upgrades and it shows since our last visit in 2012. Definitely going back again in a few months.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2014
Could have had more variety of food. Too much pasta. Not enough local cuisine
3 out of 5
Recommended
for Everyone
by A verified travelerfrom JT, NJ

Friendly staff, very clean hotel

Posted Nov 5, 2014
I absolutely love this hotel. The food is great! Entertainment was ok (too many old time music. Wish there were more modern songs). Jacuzzi was more cold than warm.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2014
Good all-inclusive hotel that shows it's age, but is maintained very well. The staff, food, cleanliness, beaches, drinks, and activities were all good. This is right on the water, with I think the best views are from the ocean view rooms, which have a slice of just the ocean, but a very interesting view of the harbor and town.