Ratings based on 1,832 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom queens n y

Very nice, would stay there again,

Posted May 27, 2015
I had the best time in the buffet excellent meals n staff there were amazing.. Especially khydene n kerril.. Ricardo.. These were exceptional to us n madeour Jamaica experience a great one
2 out of 5
by A verified traveler

OVERPRICED, BAD FOOD AND NO NIGHT LFEE NCIGS OUTS

Posted May 27, 2015
Pros: OLD BLACK PIANO PLAYER, ENDLESS DRINKS
Cons: LOWER RATES FOR BAD BALCONY VIEWS, GOOD/GREAT FOOD, SOME EXCURSIONS INCLUDED AND MOST OF ALL NOT A DANK STINKY BAR FOR NIGHT LIFE ALLOW ECIGS OUTSIDE
FOOD VERY BORING AND TASTELESS. VERY OVERPRICED FOR QUALITY OF ROOMS, EXCURSIONS OVERPRICED, NO NIGHT LIFE WHAT SO EVER, NOT MUCH WALKING BEACH ACCESS, VERY BAD BALCONY VIEWS. NOTHING FREE TO DO, EXCEPT DRINK ENDLESSLY.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Nice hotel on the beach

Posted May 25, 2015
Pros: Location is everything, food was excellent as well as hospitality
Cons: The comfort of the beds
Location: N/A
My experience was very good, what I really liked about the resort was the location and the staff was very polite.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Jamaica NY

Great Hotel

Posted May 23, 2015
Every thing you or want is right there on the premises. Lots of activities throughout the day. Plenty of food. Staff is awesome.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Greenville, NC

Very comfortable and safe.

Posted May 19, 2015
Staff was friendly and the food was great. I felt very secure while on the property. I celebrated my 60th birthday and it was awesome.
3 out of 5
Recommended
for Everyone
by A verified traveler

Quiet location away from the bustle

Posted May 19, 2015
I was greeted with a strong alcoholic beverage, pleasant fellow. The lady who checked me in wasn't very friendly but the others I encountered were very courteous. The staff in the staff in the kitchen were helpful and anticipated mine as well as my infant son's needs. I would definitely go back
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Massachusetts

Nice hotel, close to the beach

Posted May 18, 2015
Pros: The beach and being close to the airport (not wasting an afternoon traveling to the resort).
Great stay for the money, no two hour taxi ride to the final destination.Rooms are nice and clean, plenty of hot water in the shower and the staff was great. The food was very good , something for everyone and the beach was steps from the door, you cant beat that.Very pleasant stay
1 out of 5
by A verified travelerfrom Florida

Terrible Management

Posted May 18, 2015
Pros: Location
Cons: Management service.
Location: Lots of water sport, eatery nearby.
Horrible: Management staff needs customer service training and guidance. Excellent: Line and entertainment staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Nice hotel

Posted May 10, 2015
Upon arrival we meet Cowayne, who was very helpful and attentive. He helped us throughout our entire stay. The receptionist Audrey was also a great help. The staff was very pleasant. The grounds are well kept. The beach is great, the pool was lots of fun. Lazy river and slide was amazing even for adults. The food was ok, it is what is expected for a resort. Was surprised to see they actually served red stripped beer. The diner for returning guest was great. I was looking forward to jet skiing but was told they did away with them for now due to multiple accidents. Overall our stay was pleasant. Carl the maintaince guy helped out with our television issue. We had a really good time.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice Hotel

Posted May 6, 2015
Pros: I liked the fact that is was located on the beach and the entertainment staff was very entertaining and friendly. Big up Zimmer Zimmer and shot shot.
Cons: The staff could try harder to improve the customer service. Remember first impression last.
Location: I stayed on the premises but there are close outdoor activities
I would definitely stay here again and would recommend it to others. The room was clean and comfortable and the premises is very large. The decor was very nice too.... Lobby area reminds me of the Westin diplomats in Miami, you walk in and it's an open concept area. The check in counter, the bar on the opposite side, the seating area a little further, the pools and then the ocean. There is enough activities on the premises to keep you occupied and entertained. I wish my check in was a little better and wish I had more time to stay. Overall the staff and the hotel is nice...