Ratings based on 1,600 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Great food!

Posted Jul 30, 2014
The food was great! The staff very helpful, except for two female at the grill center. The water slide does not look like the pics that were advertise.
2 out of 5
by A verified traveler from nj

3rd time staying there & 1st time having problems

Posted Jul 22, 2014
Lady at front desk up on arrival was not pleasant & came off rude....I understand there are signs around about the construction but i don't think you should rent out the place while work is being done. I'm on vacation which means I want to rest and that is impossible while banging. The food was excellent. The cleaning staff was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2014
Pros: Nice location, clean, friendly staff.
Cons: Elevators have some issues, pool/pool bar hours could be extended past 6pm.
Older resort, but still a nice place for the price.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, PA

Family Orientated Hotel

Posted Jul 15, 2014
Pros: Cleanliness, staff, nightly entertainment, multiple restaurants on resort, price
Cons: Update property and rooms, more food choices at the grill and buffet, keep swimming pools open longer
Location: 15 mins from airport
Hotel was nice. Staff was fantastic which really makes the resort very welcoming! Excellent customer service. The food at the Asian restaurant was very good. Make all dinner reservations at check in, reservations fill up quickly. There is no swimming after dark, pool hours are 10 am til 5 pm which sucks!
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice pools and close to beach

Posted Jul 14, 2014
Pros: staff was very friendly and helpful. Pools and waterpark nice
Cons: music by pool and better night life at dicso. You have to leave resort if you want to party
Location: There are plently excursions and if you want to party, you have to go to Margaritaville. There is a free shuttle bus
the staff was pleasant. There was a mix up in time with our dinner reservations. We had to constantly check with reservation desk for our dinner reservation
2 out of 5
by A verified traveler from B.

Just ok

Posted Jul 13, 2014
A lot of construction was under way. The elevators were very slow and hot. There were no ice or drink machines available. The front desk ladies direct you here, there, and everywhere. But, beautiful views of the ocean and island. Very large resort with lots of things for kids to do. Not a great place for a couples retreat.
2 out of 5
by A verified traveler from Washington DC

Hotel was just okay

Posted Jul 13, 2014
You need to change up the menu, maid service cleaned up late I also missed a 6pm dinner due to no towels and had to ask the maid for a sheet so I could take a shower. And the shows all were bad. I will not be a returning guest also I requested ocean view and got a partial view and the hotel would not accommodate me with another rm and the management was rude about it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel nice view friendly staff

Posted Jul 12, 2014
It was my first time in Jamaica and had a blast I would recommend the all inclusive to anyone, I didn't mind but my friends were missing there American food fried chicken!!
4 out of 5
Recommended
for Families
by A verified traveler from NEW YORK, NY

Posted Jul 11, 2014
WAS THERE WITH MY ENTIRE FAMILY, WE HAD FUN OVERALL. FOOD WAS GOOD AND THE FACILITIES WERE GREAT. ENTERTAINMENT ACTIVITIES WERE ALSO GREAT. DIDN'T LIKE THE ROOM THOUGH.
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Posted Jul 10, 2014
The stay was very nice and everyone there were a pleasure to be around. I enjoyed my stay and will be back to visit!