Narita Intl. Airport Hotels in Tokyo

Best hotel that we have stayed at anywhere. Ultra clean, beautifully decorated. Facilities were spectacular

Staff were extremely efficient, very friendly. Comfortable rooms and extremely clean

Hotel is convenient to train stations and shopping on Chuo-dori (Ginza's famous shopping area), especially the awesome toy store!

Awesome location, helpful staff for the most part. Very clean. I was allowed to check in early with no extra charge and got a "traditional Japanese" room with tatami mats and the whole deal. Very cool and great for the price.

The Dai Ichi hotel is a charming hotel and well positioned for sight seeing and shopping. We could walk to some great restaurants and Ginza. The hotel is also close to two stations, JR line and metro which is very convenient for those with JR Passes. The room was a good size but we had an extra bed so that limited our room. Large spacious bathroom with shower and a bath. Staff were very helpful and directed our taxi drivers to some obscure addresses we were trying to get to. Very well organized

My wife and I booked a "double room" for 2 adults. The room was small, ~1/2 the size of normal rooms in the U.S., but had everything you'd expect. The size was not an issue and the bed seemed more like a queen than a double. We're used to a California King and had no problem with the bed (I'm 6'5"). I believe the hotel is on the edge of the area known as Ginza (upscale retail area). We were on a budget and had trouble deciding on a restaurant the first night we stayed. After getting more familiar with the area, we realized if we had walked the other way we would have found plenty of places to eat that were in our desired price range. Seemed like a good base camp for many popular sightseeing areas in Tokyo. The location also worked out great for us because it is very easy to get to. This was our first time traveling any place like this and it was the first place we stayed when we arrived in Japan. Took the Narita Express to Tokyo Station, and the Yamanote Line to Shimbashi Station. From there, it's only about a block to Hotel Com's.

Easy access to everything Ginza can offer. Lots of good shopping and restaurants around the area. Fantastic staff.

We stayed in Tokyo for 2 weeks, the first week on business (at a different hotel) and the second for pleasure. I can truly say that had we not moved to the Solaria hotel then our visit to Tokyo would not have been so pleasant. Not only was the Solaria less expensive, but its facilities. location and style were so much more in keeping with what I was expecting in Tokyo. First the location; less 5 min walk to the main shopping street in Ginza and less than 10 min walk to the subway. The shops in Ginza have to be experienced first hand, never will you find such attentive sales people and zero "pushiness" plus where else do you find Bulgari, Channel, facing each other at one of the intersections. Facilities & style; nice modern room layout, expansive shower and tub room, it even had a heated toilet seat with the usual undercarriage washing system that is so common in Japan, and it was one of the few hotels that has wireless internet in the room, plus it was free. Beds were very comfortable - westerners beware; japanese beds are a little on the small/short side and quite firm, but not at the Solaria, we had two doubles and had excellent sleep.

After making the initial reservation I realized I had to add a day to the beginning of the stay. I mistakenly reserved the first day at Hotel Monterey Group's other hotel, the Hotel Monterey Ginza. I did not realize this and was in the second day of the reservation when I realized I was in the wrong hotel! I went down to the front desk and inquired as to why I was not told of my error. The response was "We had the room available and did not want to inconvenience you." This is how customer service is done properly. They could have asked me to relocate to the other hotel that I had reserved but did not. I will not even consider staying anywhere else on my next visit to Tokyo.

I made a reservation and then realized I needed to add a day to the beginning of the stay. I made the additional day reservation with this hotel. I did not realize that my following two days were reserved at a different Hotel Monterey Group hotel, the Hotel Monterey LaSuer. I checked into the Hotel Monterey Ginza and went to my room. The next day I was looking at my travel information and realized that I had two different hotel reservations. I was in the wrong hotel! I went down to the front desk and asked if I had made a mistake. My mistake was confirmed and when I asked why they did not tell me the response was "We had rooms available and did not want to inconvenience you." This is how customer service is done properly. Not only was the hotel very reasonably priced, well appointed, clean, and in a great location, they really care about their guests and their comfort.

Staff are extremely professional Very knowlegdable. All speak English very well and are willing to assist in any matter. Very impressed. Centrally located

The building is stunning inside and out. The staff is top notch, dining and lounges are 5 star. The rooms are clean, comfortable and nice. The health club is weak. Not much room, limited machines and cardio equipment. But they do have an oxygen machine! Would stay here again for sure.

The hotel is conveniently located within a block of two major subway lines and a ten minute walk from Tokyo Station. The staff were helpful and spoke English well. The room was pretty small by American standards, but I didn't spend much time in the room anyway.