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Hôtel Excelsior by HappyCulture

4.0 star property
Hotel with a seasonal outdoor pool, near Place Massena

Choose dates to view prices

Hôtel Excelsior by HappyCulture near Place Massena welcomes travelers with a cozy library, garden, and scenic terrace. Guests love the attentive staff, free in-room WiFi, bike rentals, and on-site dry cleaning. The breakfast consistently earns high praise.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

8.4 out of 10
Very good
(30 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Soundproofed rooms
Individually furnished
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Garden View

Superior Room, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, Garden View

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Soundproofed rooms
Individually furnished
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Junior Suite

Family Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Family Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Soundproofed rooms
Individually furnished
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Junior Suite

Triple Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Triple Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Soundproofed rooms
Individually furnished
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, Balcony, Garden View

Deluxe Room, Balcony, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Balcony, Garden View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Balcony
Soundproofed rooms
Individually furnished
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
19 Avenue Durante, Nice, Alpes-Maritimes, 6000

What's nearby

  • Avenue Jean Medecin - 5 min walk - 0.3 miles
  • Nice Étoile Shopping Center - 6 min walk - 0.4 miles
  • Place Massena - 12 min walk - 0.7 miles
  • Promenade des Anglais - 12 min walk - 0.7 miles
  • Hôtel Negresco - 14 min walk - 0.8 miles

Getting around

  • Nice City Station - 2 min walk
  • Thiers Tramway Station - 5 min walk
  • Cote d'Azur Airport (NCE) - 14 min drive

Restaurants

  • ‪Paul - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪O'Tacos - ‬2 min walk
  • ‪Nha Que - ‬3 min walk
  • ‪Le Saint Geran Restaurant de l'ile Maurice - ‬3 min walk

About this property

Hôtel Excelsior by HappyCulture

Upscale hotel near Place Massena
Located close to Promenade des Anglais, Hôtel Excelsior by HappyCulture provides a poolside bar, a terrace, and a garden. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a library and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • An elevator, multilingual staff, and free newspapers
  • Luggage storage, a 24-hour front desk, and a front-desk safe
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All guestrooms are individually furnished, and offer comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 6 for children
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 4 floors
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 10 per night
  • A tax is imposed by the city: EUR 3.48 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 6 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 30 to September 06
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Excelsior Châteaux
Hôtel Excelsior Châteaux & Hôtels
Hôtel Nice Excelsior Châteaux & Hôtels Collection
Nice Excelsior Châteaux Collection
Hôtel Nice Excelsior
Hôtel Nice Excelsior Châteaux Hôtels Collection
Nice Excelsior
Excelsior Hotel Nice

Frequently asked questions

Does Hôtel Excelsior by HappyCulture have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–8:00 PM.

How much does it cost to stay at Hôtel Excelsior by HappyCulture?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Hôtel Excelsior by HappyCulture on Nov 23, 2025 start from $68.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Excelsior by HappyCulture pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Hôtel Excelsior by HappyCulture?

This property doesn't offer parking.

What time is check-in at Hôtel Excelsior by HappyCulture?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel Excelsior by HappyCulture?

Check-out is at 11:00 AM.

Does Hôtel Excelsior by HappyCulture provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hôtel Excelsior by HappyCulture located?

Located in Nice City Centre, this hotel is within a 15-minute walk of Place Massena and Promenade des Anglais. Villa Ephrussi de Rothschild and Allianz Riviera are also within 9 mi (15 km). Nice City Station is only a 2-minute walk and Thiers Tramway Station is 5 minutes.

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Hôtel Excelsior by HappyCulture Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 472 out of 1000 reviews
Rating 8 - Good. 370 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Debra

Average hotel. Room very small. Wouldn’t stay there again. Positives - very well situated. Reception staff were very pleasant.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and comfortable. Staff are friendly and helpful. Close to the main train station and tramway stop. Numerous dining options nearby.
Stayed 3 nights in Sep 2025

10/10 Excellent

Juston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! We stayed there for one night after our train ride from Paris to Nice Ville. Super walkable from the Nice Ville train station and a very lovely staff. Definitely would recommend, our bathroom was a little small but totally doable for one night.
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, size of room, location
Stayed 4 nights in May 2025

8/10 Good

sam

Liked: Staff & service, amenities
⭐️⭐️⭐️½ (3.5 stars) We stayed at Hôtel Excelsior by HappyCulture for five nights. The location is a big plus — just a few minutes’ walk from the Nice-Ville train station, making it convenient for day trips to nearby destinations like Èze or Monte Carlo. The hotel also provides a complimentary filtered water and coffee station, which is a thoughtful touch. The front desk staff were consistently helpful and professional throughout our stay. However, the room setup left much to be desired. The “king-size” bed was actually two single mattresses joined together, making it impossible to get a good night’s sleep. There was no electrical outlet in the bathroom, and the room design included several unusable millwork cavities instead of practical closet space. The door closers on rooms were extremely loud, often startling us when others exited. Lastly, the breakfast quality didn’t justify its price. Overall, a convenient choice for train travelers with courteous staff, but with several comfort and design issues that hold it back from being a truly enjoyable stay.
Stayed 5 nights in Sep 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and helpful staff and clean facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this property. Nice boutique style, walkable to everything, and the staff was so friendly. Our room was very clean and comfortable -- loved the bed and bedding.
Stayed 3 nights in Aug 2024

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel near station
Stayed 1 night in May 2024

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a complete joy! We loved the atmosphere, room was large and clean, staff so warm and welcoming and overall just a charming and pleasant hotel. Last but not least: beds very comfortable!
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 3 nights in Oct 2023

10/10 Excellent

Ashoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room's size are good, staff was friendly and service was very good
Stayed 2 nights in Jul 2022

6/10 Okay

Sukhwinder

Basic budget hotel

Had a few issues which were resolved the next day Breakfast was ok Location very good Staff ok
Stayed 2 nights in Apr 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Service and the Breakfast ware super!
Stayed 2 nights in Nov 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel 2 minutes from the station and then 5 minutes from the shops. Really clean and nicely decorated. We had a very large bedroom on the 2 nd floor. Staff were nice and polite and breakfast was great. Absolutely stay again.
Stayed 2 nights in Nov 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room, terrible wifi

Lovely room but terrible wi-fi, the only English channel on the TV was Sky News and even that couldn't cope with the weak wifi - excellent breakfast, excellent staff, 24 hour service
Stayed 4 nights in Sep 2024

10/10 Excellent

hitenkumar

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at Hotel Excelsior Nice, and it was a fantastic experience. This boutique hotel has a unique and quirky charm, and its location is ideal – just a 2-minute walk from Nice-Ville Station and perfectly situated between the old town and the new town. From the moment we arrived, the entire team was outstanding – always polite, friendly, and incredibly helpful. However, I must give special recognition to Angel, who is truly an asset to the hotel. His hospitality, communication skills, and knowledge were exceptional. He was caring, attentive, and went above and beyond to make our stay memorable and enjoyable. The daily breakfast was fresh, delicious, and offered a great variety, setting us up perfectly for the day ahead. I highly recommend Hotel Excelsior Nice and will definitely be returning. A wonderful experience from start to finish.
Stayed 4 nights in Mar 2025

10/10 Excellent

Monica Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was a pleasant walk to/from the shore, plaza, shopping, old town, restaurants. The staff were top for offering recommendations that lead to wonderful experiences we share stories about when asked. Would definitely encourage a recommendation and/ or consider visiting again.C’est Bon!!
Stayed 6 nights in Sep 2023

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel/room was clean. Friendly staff. Separate bathroom in room from shower/sink was way too small. Knees touched the door while using the toilet. Very uncomfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with warm staff, great service

Usually stay in Cannes but learned via this first stay that Hotel Excelsior is an excellent alternative option for a stay during the Festival and any time I head to this wonderful part of France. Excellent location steps from the train station. Spacious room. I had guests over breakfast and was impressed at how warmly the staff received all of us. Will be back!
Stayed 2 nights in May 2023

8/10 Good

Ateka

Liked: Staff & service
Disliked: Amenities
It is convenient
Stayed 3 nights in Sep 2023

2/10 Terrible

kayoko

Disliked: Cleanliness, amenities, property conditions & facilities
Definitely not a 4 star hotel. It was the worst room. I strongly do not recommend especially if you are planning to stay in a group of 3. Many of the staff are very nice and the front building exterior is very cute. The building we were guided to was an old two-storey building behind the front building and the pool. It's a terrible room with a small, mildewy smell and dusty look. There are always people by the pool, so you can't open the windows or curtains.There is absolutely zero privacy. The room is very compact that there is no space to open your luggage. I moved the annoying closet in the middle of the room and found a lot of dust and insects. The air conditioner smells mildew, and my throat hurts the moment I enter the room, and since we cannot open the window, the air makes us difficult to breathe. I asked the front desk to change rooms, but on the first day they told us that the room was full, and on the second day they said they need to clean the room and can’t change it. Even after saying this, they didn't refund so we checked out for our well being. It's not a space for humans to stay. The WiFi is very slow (0.4mbps) a frustrating online experience. The old two-storey house and the front building is disproportionate for the same price.
Stayed 3 nights in Aug 2025

4/10 Poor

Chun Lam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over priced and over rated hotel

Hotel is dated. Beautiful photos that you saw when booking has cheated us. Very small rooms and too expensive for this quality of hotel. I think a two stars is maximum I would give. Far from anywhere. Nothing in the surrounding, only surrounded with old residential buildings. Not worth the price
Stayed 2 nights in Jul 2022

8/10 Good

Antigoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Enjoyed our stay. Staff went out of their way to be very accommodating. Each and every staff member we came across was so lovely and friendly. Property (reception) was very clean… breakfast in the morning was simple but nice. Only thing I would say is that you should get to breakfast before 10.00am otherwise there will be nothing left to eat. We were left without eggs today when we arrived at 10am which was quite sad… their eggs (which we were “in time” for the previous day) were awesome and tasty! Just wish we got what we paid for in terms of buffet breakfast… especially considering breakfast finishes at 10.30am. Anyway… on the whole really great experience. Would strongly recommend. In terms of location - I’m sooooo glad I picked this stay! Walking distance to all of the main sights!!!! Brilliant!

6/10 Okay

Katharine

Liked: Staff & service
Disliked: Property conditions & facilities
Could be great but quite shabby, they’ve stuck new things on top of areas that need work. The toilet was in a cupboard and you could not close the door if sitting down! The shower flooded every time, much too powerful for space, bathroom extremely tight. Bed was ok but not much room round. Having the balcony was nice but you wouldn’t want to sit out as so neglected. There was no water in rooms and small glasses in machine in lobby area. We were told it was due to legislation on plastic, but our next hotel had bottles in rooms.
Stayed 1 night in Jul 2022

8/10 Good

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Great location very close to the station. Breakfast could have been better and there was a lack of space for breakfast. Room was clean enough as a base to explore the city
Stayed 2 nights in Oct 2025