Ratings based on 128 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
by A verified traveler from seattle WA
Worst hotel everPosted Aug 4, 2014
Our room was in the attic. You knocked your head when you got out of bed. No closet. Coffee pot broken , tub faucet was coming out of the wall, pipes ran the length of the ceiling, TV was old , reading lamp broken. We complained and the response was, "sorry". Do they save the bad rooms for those who book early with expedia? We would have paid more if they had told us it was the worst room in the hotel. There are do many lovely places to stay in kennebunkport. Too bad we had such a poor experience
for Familiesby A verified traveler from n.ireland
friendly staff, great family atmospherePosted Jul 16, 2014
Pros: Friendly staff, setting
Most friendly and genuine staff we encountered anywhere in USA. We had a problem with our room booking (our fault entirely) and the reception staff and management sorted it out very quickly and efficiently. Food all round is of good quality and the setting is really scenic. They also have a great evening program for young kids. Rooms are comfortable but not wow!
for Everyoneby A verified traveler from Virginia Beach, VA
Wonderful escapePosted Jun 27, 2014
Cons: I would have liked a "lighter" breakfast option. The breakfast was amazing but just a bit pricey.
Location: Beautiful private setting within walking distance to town. Plenty to do for all ages.
The Nomantum hotel was just a beautiful experience. My husband and I had stayed here previously and it was a bit tired. The hotel has undergone an extensive renovation and it is the perfect getaway! Everything was perfect - the staff, rooms, view and location. I wouldn't hesitate to recommend to couples for a romantic getaway or families - the hotel offers activities for all ages.
for Everyoneby A verified traveler
Posted Jun 16, 2014
Pros: Location. Porches. Fairy garden.
Location: The harbor and shops are so Maine.
Staff were extremely friendly and helpful. Very clean. Comfortable beds. Just wish the walls were a little more sound proof.
by Joel from Rocky Mount, NC
Discriminates against Expedia bookingsPosted Jun 15, 2014
Pros: The rooms were quaint and comfortable with adequate bathrooms.
Cons: 1) Denigrated visitors booking through Expedia 2) $50 hidden fee booked to our credit card, additional to room fee. 3) No self-service elevator.
Location: The motel is 1 mile from the tourist shops & restaurants downtown. Eat at ALL DAY BREAKFAST for a large, delicious, friendly, and inexpensive meal.
The motel advertises a free continental breakfast, but because we had booked through Expedia, we had to pay $15.00 per person for each breakfast, which is why we ate at "All Day Breakfast" restaurant, which I will discuss in "Things to do near by". Once at home, we found a $50 fee that was not on our bill when we checked out. Only by checking our statement on the web did we find it. When contacted, the staff said it was to protect themselves against any unpaid food or phone fees that were not paid. We had not used either, but still we were charged the $50. The rooms we were given were on the 4th floor of a 4 story building, far in the back. We were the only people on that floor the first night. There was no self-service elevator so we had to call the front desk any time we wanted to leave so a staff member could bring the old, handle-style elevator (very small) up to get us. The room we were given was a riverview room, which had a large tree outside the window that blocked 75% of the view of the water. The rooms were quaint and comfortable with adequate bathrooms. There were all hardwood floors and cable TV. I'm feel our hosts would have made our visit and our service much better if we had not booked through Expedia, which this hotel frowns upon.
for Everyoneby Cindy from East Sussex
Lovely, friendly resort by the river.Posted Jun 14, 2014
The hotel is within walking distance of the town. People in the town, say good morning to everyone. Food in restaurant and pub excellent and reception desk helpful. We stayed for 4 nights and of the three great weeks we travelled around, this was the best. Lovely area, with walks along the ocean both sides of the town. One side lovely beach, the other side rocky.
by Greg from Sherburne, NY
Not what we expected from a Kennebunkport resortPosted Jun 12, 2014
Pros: We did have beautiful view of the harbor from our room windows
Cons: Pretty much everything
Location: Location is great- close to downtown and activity on the main square. Wonderful shopping, cruises, and restaurants.
We were disappointed with our stay. The staff was not particularly friendly or accomodating. The facility itself was OK but certainly not what would be expected at a Kennebunkport resort. The room was very dated with a small bathroom with VINYL flooring, a toilet that was not working properly and the rest of the room was alright at best.
for Personal Eventby Deb from Georgia
Great location, fantastic servicePosted Jun 11, 2014 on Hotels.com
The Nonantum is an awesome place to stay. It is within walking distance to downtown and a short walk to the beach. The food is awesome, service great, people are so friendly and helpful. The rooms are very clean, refrigerator and coffee maker in room, big thing for me. This was our second stay there.
Recommendedby A verified traveler
A great hotelPosted Jun 10, 2014 on Hotels.com
Very impressed with all aspects of the stay. The staff were friendly and helpful, the room was recently renovated and nicely appointed. Within walking distance to town and the beach. We would stay there again!
for Personal Eventby shay from tenn
Posted Jun 9, 2014 on Hotels.com
Fantastic resort ! No complaints at all !