Ratings based on 147 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
71% of guests recommend
3.2 Room cleanliness
3.5 Service & staff
3.0 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Kirklin, IN

Excellent Staff, Just OK Facilities

Posted Dec 15, 2014
Pros: Friendly and accommodating staff!!!
Location: Lots of restaurants near by on US 40. However it is very difficult to get in/out because of the lay out of the median. You can only turn right.
The staff at this hotel are amazing, every single person at the front desk asked us if we needed anything when we walked by, from the day of check in, to the midnight person, and even the day of checkout. Very friendly and accommodating. As for the hotel itself, it is rough. There are signs on the front door that clearly state no smoking outside the front doors, and 2 people were smoking out there when we checked in. Our room was converted from 2 queen beds into one king bed, and there were still holes in the wall from where the queen headboard used to be attached. Tiles on the floor needed re-grouting as the grout was crumbling. Bed slept fine and the room was nice sized, but for this hotel to be considered 3 star hotel, it needs improvement. More of a 2 star hotel.
1 out of 5
by A verified traveler

DONT STAY HERE

Posted Nov 30, 2014
Pros: Nothing!
Cons: I stayed there some years back and had a great time. The new manager has let it get run down and is too cheap. You have to spend money to make money!!
This was the worst experience I have ever had at a hotel. The pool, workout room, and restaurant was all closed because the manager does not want to run up his heat and electric bill. This was a big letdown. The only thing nice about it was the staff and I think they should go work for someone else. They put me at the first room on the right by the check in desk. Finally, by 5:00 in the morning I had had enough of doors slamming and noise, didn't get any sleep. I asked to be moved to another room. I did get a quieter room but it was freezing because the manager is too cheap to keep the heat on so I had to wait for the room to heat up. I got up at 8 a.m. and went to the window and the condensation was so bad that the water dripped off my fingers and the carpet was soaked. I went to eat breakfast and it was COLD food! Just what I wanted, cold eggs, grits, and sausage, they had no burners underneath containers to keep the food warm. I packed my things and went to front desk to see about getting my money back and was told that I would have to get the money back from Expedia and that could take about a week. She graciously suggested giving me a room with a jacuzzi so I accepted. To my dismay, it was another room that was freezing and was very outdated and again the windows were dripping water. The front desk sent a staff worker to the room and she cleaned all the windows of the water and promised the room would be warm by time I got back from my family outing and it was better.
2 out of 5
by A verified traveler

Posted Nov 27, 2014
Smelled like cigarette smoke, looked dirty, and the shower never got warm.
2 out of 5
by A verified traveler

WILL NOT STAY HERE AGAIN!

Posted Nov 17, 2014
Location: We spent Fri, Sat, & Sunday visiting shops along Antique Alley corridor. Have stayed at a local B & B a couple of times and prob will do that again!
I had reserved 2 rooms - 1 for my husband and myself along with our good friends who were on their anniversary. I found out after the first night's stay that they did NOT even have a comforter or bedspread on their bed - only a sheet and light blanket. This place looks VERY neglected to say the least!!
2 out of 5
by A verified travelerfrom North Carolina

Don't check in after midnight and lock your door.

Posted Oct 27, 2014
Pros: The beds were comfortable. The breakfast was ok.
Cons: Reliable night time desk help or 2 people on duty at busy times, security, cleaner rooms(odor),
Location: Was there for a funeral.
Arrived at the hotel at 1:00 AM, no one at the front desk. Thirty minutes later a "guest?" asked if I wanted to check in and volunteered to call or go get the desk clerk. Five minutes later, the desk clerk comes down; reeking of cologne, with a luggage cart carrying used linens. During my wait, young adults are coming in and out of the lobby and wandering around the hotel. One of the people asked to take a picture with me, saying that this happens all the time and to document it was happening again. The person that went after the front desk clerk asked a couple guys if they were looking for Lori or Dana's room. After all that, the room smelled like insecticide. Buses come to the hotel at 5:15 AM and at 6:15 AM to pick up people and the people were very loud. We were awaken at both times and on both days. We thought we were "lucky" to find this room because most of the hotels in town were booked, But we would sleep in the car before we would book a room here.
1 out of 5
by A verified traveler

Very old hotel

Posted Sep 26, 2014
Room smelt like mildew and tub was filthy. Definitely needs remodeling! Staff was very nice.
1 out of 5
by A verified traveler

BAD

Posted Sep 21, 2014
Pros: Nothing
Cons: Everything
Reservation not right. Had to switch rooms 3 times. Dirty Conditions.
3 out of 5
by A verified travelerfrom Dublin, OH

Posted Sep 16, 2014
Hotel needs a revamp. It is very dated both inside and out. Room was okay but needs an upgrade.
3 out of 5
Recommended
for Personal Event
by Debbiefrom Michigan

you get what you pay for.

Posted Sep 15, 2014 on Hotels.com
It was fine for what I was willing to pay.
2 out of 5
by A verified traveler

Posted Sep 15, 2014
Not worth the money would rate better if was cheaper