Ratings based on 68 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Could have stayed somewhere less expensivePosted Jun 11, 2014
The place was very nice and had a great location, however, the price was a bit much for a business trip.
for Everyoneby Abbas from toronto
excellent as usual...Posted Mar 10, 2014
Pros: rooms... view.. location.. service... everything..
Location: it's near the old waterfront and across from the pearl tower... many shopping stores are near by..
I love this hotel... the room are nice, and the staff are well trained. the view from my room was fantastic, and the bar on the top was great... all of this with a great location in Shanghai..
for Everyoneby A verified traveler from Houstin TX
Hyatt on the Bund-excellentPosted Feb 22, 2014
King bed extremely comfortable, huge bathroom, Aroma buffet had wide variety of Western/Europen/American food, quality excellent. Hotel staff friendly & accommodating. View of the River spectacular from our room. Spa like new age quiet ambience. Vue Bar on 83rd floor gave out postcards for guests to write & they mailed them for you. Great bar.
for Everyoneby Laura from California
good sleepPosted Feb 7, 2014
I stayed in a couple hotels during my stay in Shanghai/Bund area but got the best sleep in Hyatt. The location is not very convenient if you would like to walk around/sight seeing though.
for Everyoneby A verified traveler
Great location at the top of the bundPosted Jan 27, 2014
Hyatt quality. great room and lcation
Recommendedby A verified traveler
Posted Jan 20, 2014 on Hotels.com
for Business Travelersby A verified traveler
Posted Jan 18, 2014 on Hotels.com
for Familiesby Dan W from Madison, WI USA
Posted Jan 6, 2014 on Hotels.com
We had two rooms booked in different parts of the hotel. Both had excellent but different views. The staff are well trained and very professional. Lunch buffet was a little underwhelming, not quite the over-the-top spread one gets at other five-star hotels. Beds were very comfortable. Towels could have been thicker.
for Couplesby Lizzie from London
Beautiful hotel, fantastic servicePosted Nov 12, 2013 on Hotels.com
We visited the Hyatt as part of our honeymoon around Asia and it was one of the best experiences of our trip. Exceptional service, great room with one of the best views over the Bund in the whole of the city, we could see the whole river and the oriental pearl from our room. We enjoyed the huge selection of different foods available at both breakfast and dinner and thought it was great value for money. We also visited the Vue bar on the roof of the opposite tower to us and it had a great atmosphere, just a little busy and we were unaware that we would have to book roof terrace seating, even when going as early at 8pm on a week night.
Recommendedby Steve from Perth, Australia
Modern hotel, but poorly run.Posted Oct 27, 2013 on Hotels.com
We had the club package. Club lounge was well below average compared to others in Asia. Tried to eat at the Xindalu restaurant, but failed. They took our booking, but the first 4 things we tried to order were unavailable - frankly it was a joke. Also, while many rooms have good views of the Bund the views to Putong are on a sharp angle so you can't enjoy them much at all. One last thing; This hotel is most definitely not 'on the Bund'. It should be called Hyatt near the Bund. Personally I would stay elsewhere and just go the Vue bar, which is very impressive with great views.