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"Friendly and quick check in. Hotel in good location for shopping or to wander around in the old “French concession”."

"Good hotel with great service. Not cheap, but that goes without saying. Neighborhood have high scale malls with all the luxury gods one can imagine."

"All good"

"Excellent"

"Terrible check in process. It took almost hour and a half to check in. Room is a bit dated."

"The bar food served at the lounge bar was really really terrible."

"I was a little concerned when I arrived because they couldn't find my reservation, but that was quickly rectified. For such an international brand, I was a bit surprised by the lack of English abilities of the staff. However, I truly enjoyed my stay at the St. Regis. The room was spacious and well ..."

"地鐵站應該係燕南站A或B出口，或者係科學館站。網站寫錯係華強北，華強北係完全錯誤，唔係正統酒店，沒有比A座給我們住，比B座給我們住， B座只係四五樓係酒店住客，其餘樓上係出租的公司或是商業用途。入住時大堂完全沒有燈照明，他們稱現在正在裝修，沒有致歉。"