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"It was a stormy night and we got ticketed outside BUT it was still the perfect spot for a staycation (and ticket was same price as Parking…curious). Hot tub was packed but it didn’t matter cause the beach was right there! Met a really nice resident of the building too. We loved our stay. The staff were not so kind (they didn’t go above and beyond) but they were not rude so just like average?"

"The tiki bar is awesome. Thanks to Lara, Laura, Ollie...wonderful bartenders, and exceptional service!!"

"AMAZING time! We were greeted by Justin who offered a complimentary upgrade to a room in the Avalon House that came with daily breakfast and afternoon snacks at the Dewey House on the property. Thank you, Justin! Each morning at breakfast , Ophelia greeted us warmly and the woman making omelets always greeted us with a smile. We went in 3 of the 4 pools - all were great. The Pineapple pool had a DJ or other music. The Shores pool had music or a live guitar player. Both had full bar service with friendly staff. The beach right next to the Shores pool was never crowded with plenty of lounge chairs. Our room was beautiful and housekeeping was great. I’m usually one that winces at seeing resort fees, but the service and hospitality made it well worth it. Walking around Key West and seeing other options, we felt like we had the best location with the best amenities. We didn’t want to leave!"

"Nice place in Miami"

"Just great all around! Great choice "

"Great place"

"Love this Hyatt"

"Great stay! Would love to come back"

"Location was perfect. Room and beds especially comfortable and AC was quiet. Rooms cleaned and plenty of towels. Valet service with car was very good also. Staff courteous and helpful. Very good stay."