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Customer service was excellent, but our thermostat didn’t work so we had to call down on our second day to fix it as it was to warm to sleep the first night. Overall the hotel was beautiful and parking was never an issue.
I often stay at Courtyard Marriott in Allen and always have a great experience with friendly accomodating staff and stressfree service.
Everything was great except for the shuttle bus. I would not recommend that. Ever. After several mistakes while driving with his phone in his lap to read the map, we discovered he did not know English well and really did not understand the roads of the Allen Dallas area. We were to go 5 miles and ...
We've stayed at this hotel twice now. We came back because of the clean facilities. The gym is clean and we enjoyed using the equipment. But, if you go around 8 am and try to use the treadmills, you will have the sun on your face on a clear day. We were very surprised that the shower did not have ...
My stay was a quick 2 days, i felt like the pillows were uncomfortable and there was no ice available on 1st floor and if i wanted water i had to go to lobby and buy it otherwise drink from faucet. I think they should have water available in staterooms to buy. On the other hand, the breakfast was ...
My third time at Home2 Suites by Hilton, all in different cities and I have never been disappointed. Super-friendly staff and ultra-clean accommodations are always a winner in my travels.
We were really just looking for a night away from the kids and booke the executive king suite with the jetted tub. TOTALLY WORTH IT. This room is huge and the tub easily fits two. The building looks dingy from a distance but looks fantastic up close, they should really update their signage to match ...
I'm sure we just got the one bad bed but the double bed in room 429 that is closest to the bathroom was terrible. Lumpy, and sloped from the foot down to the head of the bed. Other than that it's a great hotel and an excellent location.
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