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Lovely room, good service, overall enjoyed my one-night stay.
I liked everything. However, the the hotel is going through a renovation. My room was neat and clean, and the bed was comfortable. The furniture looked a bit worn, but it was very functional.
The property was clean and sparkling. The room was beautiful. The service really stood out - every single service person that we came across (valet, bell, front desk, restaurant wait-staff, even phone staff...) was helpful, cheerful and extremely mannerly. We enjoyed our brunch and view of the city ...
I did not like that the hot water in the shower took about 3 minutes to get hot. I did NOT like that there was NO free parking -- we had to go to a pay parking lot and the fee for the parking was very expensive. I did NOT like that there was NO free breakfast at the hotel. There was a dunkin donuts ...
Although I enjoyed my stay at the property and would’ve booked again in the future, I am disappointed in their finance department. I have not been refunded my deposit for incidentals nor have I received a call back from anyone at the property after leaving multiple messages. Furthermore, I was charged ...
The property was in an excellent location. So close to public transport and major sight seeing attractions. The staff were excellent, we had been delayed and arrived 4 hours later than expected, tired out and ready for bed. The receptionist was very courteous and even upgraded our room to a suite ...
Great hotel. I arrived here later in the evening after a flight. I ordered room service since the restaurant was closed and it was quick and delicious. The room was spacious with all the bells and whistles. The bed was comfortable and I had a good sleep. I wish I stayed longer to enjoy the hotel ...
No issues with the property and the room was clean.
The only problem we had was with noise. Our room backed up to the elevators and it was really loud. There were also children running the halls all night and my cousins made a complaint, but nothing happened.
It was everything on point and perfect, we loved this place
Hotel was very nice. Staff was excellent. Room was large. The restaurant and bar were great also. Next trip to Chicago I will stay here again.
First, the staff are the kindest, most friendly and eager to please staff I have ever encountered. Seriously-better than Disney World-just genuinely happy people both over the phone and in person. The environmental staff were so efficient and the entire building is so clean. I loved the accommodations-the ...
My family and I had a very nice stay at the Hyatt Regency McCormick Place. We stayed there for the auto show and we couldn't have been more please with our experience.
This was an amazing trip for us and the hotel was amazing. It was clean, beautiful and the staff was just perfect.
Checking in took some time but they upgraded us for the wait and was able to assist with everything.
Very nice decor, convenient parking, helpful staff. Still renovating so no carpet in the hallways, just concrete floors. Weren't told ahead of time restaurant wasn't open yet. I'd stay again.
Everything about this place was nice. Staff was extremely friendly and courteous. If I need to stay downtown again, I'm definitely staying there.
The rooms, work out, and pool areas were excellent. We really enjoyed the staff and how personable they were.
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