Ratings based on 79 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom connecticut

Dated hotel and rude employes

Posted Apr 18, 2015
We arrived early since we had an overnight flight and they were able to accommodate our early check in but not without the young miserable girl in the offices attitude. Then we went over to have breakfast to only encounter more rude employes and a male with light eyes staring at us the entire time. He eventually had his employes come over to our table to tell us our 2 yr old could not touch the salt or sugar packets. Not a good way to start out vacation. At that point I had wish I had taken the insurance on our trip. These people live on a beautiful island and they are miserable. Rude people should not work the front desk nor interact with customers. Aside from the rudeness and dated rooms the hotel is perfectly located. We rented a car a saw where other hotels were located and we were happy with our choice. The other two ladies in the office were very nice because of one of them we did get our room sooner on arrival. The pool was pretty gross. The young pool boy did the minimal which is why it looked like it did. I'm sure their is someone on st croix that would be happy to have his job. I believe if the owners of the hotel took a better look at their employes their guest would be much happier.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom upstate NY

Excellent staff, great views

Posted Apr 18, 2015
The staff was very friendly and always helpful. The room is a little dated but very clean with beautiful bathrooms. The Tuesday evening party on the beach was such a great time! We will be back for sure. Thank you to everyone at the hotel.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom atlanta

Darius Bailey stays on the Cay

Posted Apr 17, 2015
I would recommend staying at this hotel. Me and my girlfriend stayed here for a week. It was our first time in the island. Although there are better rated lodging facilities on the island, I believe this hotel represents the island well.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Amazingly beautiful!

Posted Apr 13, 2015
It was amazing, a must go and visit. I had a blast. You get to enjoy good food and wonderful view. And the people are amazingly friendly.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Maine

Posted Apr 8, 2015
Lot of walking.upstairs or downstairs to everything.Shuttle to land is fun and convenient. Views are spectacular. Breakfast right on the beach.Had a real nice time and will go back.Realize you are on an island, in the Carribean, and it is not the Ritz!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom w

Private paradise

Posted Mar 27, 2015
Enjoyed except toilet/plumbing poor. Little access to groceries
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2015
Pros: Location
Cons: Update the rooms Change restaurant management
Nice location...beautiful view of the sunrise. Had to put a bath towel up to ensure privacy because window louvers are dated and crooked which allows passerby's to see inside your room.
1 out of 5
by A verified travelerfrom Miami

the WORST

Posted Mar 10, 2015
I was here to celebrate an especial ocassion , and i just book another hotel, at the moment that I saw the room, it was more then affaul,nasty! I just leave, i only spend 2 hours there! and lost all the money.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Traveler

A Gem - Excellent Water Taxi - but too many steps

Posted Mar 9, 2015
Pros: location
Cons: ramps
Location: plenty of restaurants and attractions in Christiansted
There is a fine beach and the ferry makes this hotel easy to access. The beach is very nice. The ferry makes the restaurants and attractions and shops of Christiansted easy to access. Room was clean. WIFI works. Too many steps.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom DC

LOCATION, location, location

Posted Mar 8, 2015
Pros: LOCATION and Beach! Saw a HUGE stingray while snorkeling right past the seawall.
Cons: Update the hotel. In addition, at times, there was an awful sewage smell to the point where we had to close the balcony doors (disappointing).
Location: We went on Big Beards' sunset cruise twice. Awesome service (ANDY is great!), beautiful views and for $35.00 the best thing to do with two hours.
I am a beach bum at heart, never seen a beach I didn't like. This being said, this beach on the own little island with the ferry is so charming! People were friendly, but not overly in your business. The hotel is very basic but CLEAN. Little kitchenette is wonderful. To eat affordably with great homecooked food - go to KIM'S - amazing taste and quality food. If I had some money to invest, I would fix up Hotel on the Cay and charge more money; it is the best location (a diamond mine) in the city. It could use some updating, but for the money, great deal, great stay. Thank you!