Best Western Plus Emerald Beach Resort

My fiance and I stayed there one night before travelling on to Peter Island for a week. We wanted something close to the airport so we could get settled in quickly and didn't want to spend an arm and a leg. At half the price of Frenchman's, the BW seemed reasonable especially since we were about to spend a fortune at Peter Island. We had to wait about 30 minutes while they cleaned our room. There was no porter or luggage cart, so we had to lug our bags up a few flights of stairs. Then when we finally got to our room, they hastily moved us to another room as ours was still not ready. The interior was very old and outdated, but fine. The view is worth it. After a complimentary cocktail hour by the beach, we had a few more drinks and dinner at the beach bar. The food was surprisingly good and it was very relaxing kicking back talking with the bartender and other guests. The next morning we took a walk on the beach and found quite a bit of trash from the street and most likely non-guests - keep in mind that it is a public beach. We then had breakfast on the beach and watched the cruise ships come in. About 30 minutes later, the hotel was packed with cruisers taking pics and laying claim to the beach. We paid our bill and returned to our room to find that the ceiling was leaking in our bathroom. Luckily, the leak was directly over the toilet, so we just opened the lid. After arranging for a cab, we were relieved to check out and continue our trip to Peter Island.

It was perfect place as far as location to airport and I would stay the night before we leave island , but not longer next time But Biulding is in need of repair and the staff are friendly but not overly Helpful , restranut ok , but agian Slow and food below what I would expect at a resort ,

Beach is quite popular and heavily used. Not cared for very much. But - hotel was fine - however airport was very close and daylight air traffic was substantial. Not so at night though..

Arrived about 4 hours prior to check in. Front desk personnel were pleasant and helpful. She helped us store our bags, pointed us to the pool/beach and restaurants. We enjoyed both. We ate lunch and dinner at the hotel; both were good and reasonable.

I loved the tropical feel of this resort and they keep the grounds very manicured. The pool and deck was beautiful with waterfall and over looking the ocean. The food was good at the restaurant again right by the ocean with the tropical feel, we got the margarita pizza and fish tacos. The double beds we had were short, so anyone over 5'10 may have there feet hanging over the bed. The room and bathroom seemed small to me, but we were there only one night. Every room has an ocean front view off a nice balcony, some views are obstructed with trees like ours was, but I'm sure they would have moved us if we asked. The bar was really nice right near the pool and ocean. The pics of resort on there website were accurate. Overall a nice little Caribbean style resort!

This is a property that probably was the benchmark 30 years ago and it's location and quality make it a tough to beat value even today. Restaurant is superb! Outstanding meals off the menu and their Sunday Brunch brings out a lot of local church groups, as well. Hotel staff were professional, courteous, well groomed and helpful. EVERY room has a full balcony facing the beach. You can open your sliding glass door and listen to the waves, all night long. The sand is groomed (raked) daily. Rooms, grounds, common areas were immaculately cleaned and maintained. I was pleasantly surprised as we used this as our return "lily pad" to rest after a week-long sailing charter. Couldn't have been better! Noted both honeymooners, sweethearts and lots of families. Very casual and laid-back atmosphere.

We arrived on a Monday, prior to check in. They were able to accomodate us early, and even let me check the room to make sure it was going to work with our 2 small children. The pictures that the hotel posts online of their rooms, are very accurate. We stayed in building three on the 2nd floor. Very few steps and close proximity to the pool and restaurant. The hotel is maintained and kept in its best condition. What people need to understand is that island properties are constantly exposed to weather, the ocean, moisture and sand. Everything is not going to appear 5 star perfect. This hotel was constantly being maintained and taken care of during our stay. You can tell that they go out of their way to keep the hotel looking the best it can. Our room was very clean, air conditioning worked perfect, and when ever we requested extra towels, or service there was never a delay. The beach that your room overlooks is amazing. The area is maintained and kept clean and really there is no need to leave. The only down side is that they do allow some cruise ship visitors to do daily excursions to the beach. I know islands need tourists to bring in revenue. The hotel does a good job of keeping them in designated areas, and has signage posting where they can not travel past. Most were gone by 4:30. But this is happening all over the island, really at every beach when cruise ships are in port. We had no issues using the wi-fi, had best results in lobby.

Best thing to say about the hotel is the location. We walked to and from the airport several times while standing by for flights. Hotel staff very good. Beach and resturant more than adequate. Some things in the room needed attention, but overall nothing to complain about.

My fiancé and I were looking for a place to have simple relaxing vacation. This was perfect. Close to the airport hotel but the planes weren't annoying just flew in a few times a day. Since we were close to the airport we saved money on taxis. The food was great the staff was so helpful. Could walkout to the beach and pool everyday. Beach had chairs and umbrellas available. Hotel provided towels. Our room had a balcony with a spectacular view!

Loved it