"This rental was flawed from the beginning. The complex does not allow short term rentals, there is no check in process. The key was hanging on a hook by the front door for anyone to see. There was no phone number to contact. Both the complex and VRBO tried to reach out to the host with no response. There were no instructions inside the unit, no wifi, a phone jammer must have been present because phones would not work inside of unit. There were cameras in the unit that I unplugged. There was one...