“We booked the property for 2 days but property owner gave us the property for 1 day only, still the refund is pending and they are asking to connect with Expedia but there is no reply from them and even owner of the property is not cooperating”
“We paid a premium for a waterfall pool suite but were given a room with no view. The local staff admitted no rooms with a room exist and marketing pictures on the website and Expedia are misleading. Hotel management would not make themselves available to deal with the situation.The hotel is dated. Rooms had bugs. The pool was not clean. Restaurant mediocre and does not cater well to western taste. Appalling experience, I am surprised Expedia continue to partner with them given the open……
“My friend and I were welcomed the moment we entered the building. The check-in process was pretty fast, and they guided us to the room. Complimentary daily breakfast and breakfast dishes were delicious. There is a restaurant at the top of the building. They provided the menu in each room, which you simply phone to order dishes. They will bring a tray of your order to your room. There is a TV and hundred of free channels in the room. The room and bathroom were clean, and the bed was comfortable.……