“I have to start by saying that the Customer Relations Manager is amazing. She was extremely helpful and professional, and she was definitely one of the highlights of our stay.
On our first day, the staff was great, but unfortunately, the experience went downhill from there.
Parking is very difficult to find, and if you ask the hotel for assistance, they charge you extra for it.
The pool closes at 6:00 PM — not one second later. The staff will make sure to inform you of this, but……
“Checked in late and had a quick overview. Great to have a plate of food and bottle of champagne on arrival. Breakfast was good although inconsistent with table allocation. Suite excellent and very clean. Beach and pool again excellent. Disappointing not to be recognised as a retuning guest. Biggest disappointment was Amar restaurant. Limited menu and food quality this year. Not one good morning from reception team. Seems to have lost its personal approach. Left last year feeling very special.……
“Cannot say enough nice things about the facilities and the staff at Numo Ierapetra. Every detail was thought of and executed perfectly, from complimentary massages to helping my partner plan his proposal! Numo Ierapetra will forever have a special place in our hearts as the place we got engaged.
The 2 pools and beach were well maintained and the poolside music was relaxing and matched the vibe perfectly. The food was really good for a buffet and the a la carte menu for lunch was delicious. They……