“1. staff are very good and happy to provid service but i ordered laundry pickup at next Morrning, staff cma eto my room asking for collection of laundry items whem i place ordered on line, they were 1900-2000PM both nights. i don't get it why so hurry in the night as same return as laundry was picked up in the morning.
2. My room ar residential floor, club floor, but next to service elevator, i could hear the sound of elevator running whole night from evening to early morning. very annoying……
“The hotel and staff are amazing. It’s clean, comfortable with great amenities. Close to everything you need. Couldn’t give it and all the staff higher paise. Will stay there again for every trip I make.”
“An older more classic style Shangri-La hotel. I have stayed on multiple occasions and thoroughly enjoyed my stay this time around. I will return when in Makati.”