波多黎各岛 5 星级酒店, $517 起

“This is branded as a luxury hotel but it is definitely not. The building is old, the rooms are dated, the hallways have a musty smell, the service is average at best, and the food is lacking. Check-in “begins” at 4 but you’re not guaranteed to have your room ready by then. My room wasn’t ready until 4:30. ”

“good”

“Service. It’s clear everyone got the memo. David greeted us at the bell stand as we arrived and was ready to be helpful whenever we needed anything. Housekeeping was awesome, Jesus made the best Negronis at the Casa Grande bar. Breakfast staff, particularly Noel, were super friendly and helpful with local tips and suggestions - always a great way to start each day”

“总体来说非常一般，首先酒店规定的入住时间是下午四点，但当我们五点多到酒店的时候房间竟然还没有好，又等了半个多小时一直到快六点房间才好。酒店宣传的各种服务也完全没有踪影，没有接机服务，泳池到下午四五点就没有浴巾可以用了，酒店内有赌场和night club，整体环境不是特别适合家庭，房间服务也很差，加床被子打了好几个电话，在这种服务条件下酒店竟然要收20%的服务费。我们订的房间是800多美元一晚，加上服务费将近一千一晚，这个价钱完全可以有很多更好的选择。另外酒店房间也非常一般，不隔音，装修材料差，房间小，酒店地址离机场太近，晚上安静的时候可以听见飞机起降，对睡眠质量不好的人来说就是噩梦。”

“Outstanding experience staying at one of the Residences. Definitely the best hotel in the Caribbeans. ”