9.2/10 Wonderful! (589 reviews)
There were many good things. Carlos, night security, billiard table, clean rooms, nice lobby, decent location, super market across the street, nice breakfast place nearby, bars/food 5 min walk, a place to secure luggage prior to check in. Here is my beef, although check in is 3pm we had asked about early check in before booking. The answer was "maybe". We arrive at 10 am went out for 3 hours and then we waited in the lobby for 2 hours with two other groups. It turns out there were only 3 check ins that day. I can't understand why the cleaning crew wasn't told to prioritize the new check ins. Check out is noon! It took 3 hours to prepare 3 rooms? Awful management of house keeping personnel. All the new check ins could have settled in before 1pm. Could have been a 5 star review.
Reviewed on Feb 2, 2026
