Hotel Real de Chapala

Photo gallery for Hotel Real de Chapala

Featured Image
Seasonal outdoor pool, sun loungers
Seasonal outdoor pool, sun loungers
Seasonal outdoor pool, sun loungers
Terrace/Patio

Overview of Hotel Real de Chapala

Hotel Real de Chapala

3 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Paseo del Prado 20, Fracc. La Floresta, Ajijic, JAL, 45920

Explore the area

  • Popular LocationLake Chapala1 min walk
  • Popular LocationChurch of Ajijic16 min walk
  • Popular LocationTobolandia17 min walk
  • AirportGuadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)33 min drive

Choose dates to view prices

About this area

Ajijic

Located in Ajijic, Hotel Real de Chapala is near the airport and near theme parks. Church of Ajijic and Chapala Malecon are notable landmarks, and the area's natural beauty can be seen at Lake Chapala and Sierra De San Juan Cosala. Don't miss out on a visit to Tobolandia. Guests appreciate the hotel's quiet location.

What's nearby

  • Lake Chapala - 1 min walk
  • Laguna Shopping Centre - 15 min walk
  • Church of Ajijic - 16 min walk
  • Tobolandia - 17 min walk
  • Ajijic Malecon - 3 min drive

Restaurants

  • Pranzo — 9 min walk
  • Chopsticks — 11 min walk
  • Alex's Pasta Bar — 11 min walk
  • Teocintle — 13 min walk
  • Pasta Trenta — 15 min walk

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

About this property

Hotel Real de Chapala

3-star hotel, walk to Lake Chapala
Along with a restaurant, this smoke-free hotel has a bar/lounge and a poolside bar. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a seasonal outdoor pool, and a children's pool. All 85 rooms offer free WiFi, room service, and TVs with cable channels. Other amenities available to guests include free local calls, free bottled water, and ceiling fans.
Hotel Real de Chapala offers 85 accommodations with safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Ajijic hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

A children's pool, a seasonal outdoor pool, and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–noon: MXN 150-350 for adults and MXN 80-350 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar/lounge
  • Room service available

Things to do

  • Children's pool
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MXN 400.0 per night
Cribs (infant beds) are available for MXN 400.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 150 and MXN 350 for adults, MXN 80 and MXN 350 for children (approximately)
  • Airport shuttle fee per child: MXN $400
  • Crib (infant bed) fee: MXN 400.0 per day
  • Rollaway bed fee: MXN 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from February to December
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Real Chapala
Hotel Real de Chapala
Real de Chapala
Real De Chapala Ajijic
Real De Chapala Hotel Ajijic
Hotel Real Chapala Ajijic
Real Chapala Ajijic
Real Chapala
Hotel Real de Chapala Hotel
Hotel Real de Chapala Ajijic
Hotel Real de Chapala Hotel Ajijic

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 217 out of 551 reviews
5 - Excellent 39%
Rating 4 - Good. 221 out of 551 reviews
4 - Good 40%
Rating 3 - Okay. 75 out of 551 reviews
3 - Okay 14%
Rating 2 - Poor. 20 out of 551 reviews
2 - Poor 4%
Rating 1 - Terrible. 18 out of 551 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property overlooking Lake Chapala. Lots to do in Ajijic.
Stayed 1 night in Sep 2021

1/5 Terrible

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
Liked the views of the lake. Didn’t like that unless you upgrade your room you don’t get A/C. I even asked why my room didn’t have it, was told none of the rooms have ac. But we had 5 rooms and only lake view room have ac. Also parking is free but it under mango trees so there is leaves and mangos on the ground possible slipping hazard.
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time! It was a beautiful hotel with great location and gorgeous views.
Stayed 2 nights in Aug 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful people and hotel
The staff was courteous and accommodating. The hotel was beautiful and impeccably clean.
Stayed 1 night in Jul 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
duty, very old towels, to much noise, cold water, hotel need complete remodeling, I am not recommend this hotel... I will not come again....
Stayed 3 nights in Jun 2021