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Ayla Grand Hotel

Photo gallery for Ayla Grand Hotel

Front of property
Seasonal outdoor pool, open 7 AM to 8 PM, pool umbrellas, sun loungers
Deluxe Suite, 2 Bedrooms | Living area | LED TV
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Ayla Grand Hotel

Ayla Grand Hotel

5.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Othman Bin Affan Street, PO Box 222094, Al Ain

Explore the area

  • Popular LocationAl Ain Mall4 min walk
  • Popular LocationAl Ain Oasis Park19 min walk
  • Popular LocationAl Ain National Museum20 min walk
  • AirportAl Ain (AAN)28 min drive

Room options

About this area

Al Ain

In the city center, Ayla Grand Hotel is in an area with good shopping. Al Ain National Museum and Lourans Arts are cultural highlights, and some of the area's attractions include Al Ain Zoo and Hili Fun City. Looking to enjoy an event or a game while in town? See what's happening at Sheikh Khalifa International Stadium or Palm Sports Resort.
Visit our Al Ain travel guideOpens in a new window
Map

What's nearby

  • Al Ain Mall - 4 min walk
  • Al Ain Oasis Park - 19 min walk
  • Al Ain National Museum - 20 min walk
  • Sheikh Zayed Palace Museum - 8 min drive
  • Buraimi Fort - 14 min drive

Getting around

  • Al Ain (AAN) - 28 min drive

Restaurants

  • Applebee's - 6 min walk
  • Unique Restaurant - 10 min walk
  • Golden Fork Restaurant - 3 min drive
  • Golden Sheep - 3 min drive
  • KAFAY COSY - 4 min drive

About this property

Ayla Grand Hotel

5-star luxury hotel in a shopping district
Take advantage of a roundtrip airport shuttle, a rooftop terrace, and shopping on site at Ayla Grand Hotel. Indulge in a deep-tissue massage, a facial, and a body scrub at Al Naeem, the onsite spa. The onsite café, Sky 5 Cafe, features international cuisine. Free in-room WiFi is available to all guests, along with 2 coffee shops/cafes and dry cleaning/laundry services.
You'll also find perks like:
  • A seasonal outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), express check-out, and a gift shop
  • A porter/bellhop, massage treatment rooms, and luggage storage
  • Guest reviews give good marks for the breakfast, helpful staff, and proximity to shopping
Room features
All 220 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews speak well of the spacious rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with separate tubs/showers and free toiletries
  • LED TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (AED 300 per week)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available for a fee: AED 45 for adults and AED 22.50 for children
  • 2 coffee shops/cafes
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Nara
  • Sky 5 Cafe
  • Tamra

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

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Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 45 for adults and AED 22.5 for children (approximately)
  • Airport shuttle fee: AED 600 per vehicle (one-way)
  • Extended parking fee: AED 300 per week
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Rollaway bed fee: AED 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from January to December
Pool access available from 7 AM to 8 PM
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub, while guests under 6 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Ayla Grand Hotel Al Ain
Ayla Grand Al Ain
Ayla Grand
Ayla Grand Hotel Hotel
Ayla Grand Hotel Al Ain
Ayla Grand Hotel Hotel Al Ain

Frequently asked questions

Does Ayla Grand Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 7 AM–8 PM.

Is Ayla Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ayla Grand Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Ayla Grand Hotel?

Check-in is from 2:00 PM - 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Ayla Grand Hotel?

Check-out is at noon. Late check-out is available for a fee.

Does Ayla Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 600 per vehicle applies.

Where is Ayla Grand Hotel located?

Located in the heart of Al Ain, this luxury hotel is within 1 mi (2 km) of Al Ain Mall, Al Ain Oasis Park, and Al Ain National Museum. Sheikh Zayed Palace Museum and Lourans Arts are also within 3 mi (5 km).

Can I cancel my reservation for free at Ayla Grand Hotel and receive a full refund?

Yes, Ayla Grand Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Ayla Grand Hotel cancellation policy on our site for more details about any exclusions or requirements.

Ayla Grand Hotel Reviews

Ayla Grand Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 72 out of 120 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 32 out of 120 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 8 out of 120 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 3 out of 120 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 5 out of 120 reviews" "
" "2 - Terrible 4%

9.1/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

KHARDIATA

8/10 Good

Jawhara

Stayed 1 night in May 2022

8/10 Good

Batool

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
My stay at Ayla grand
It is more of a 4-star standard. The suite was nice. The hotel did not have an adaptor with lots of discussions and talking to the manager an adaptor was provided. Empty plates and cutlery are provided at a cost.
Stayed 1 night in Sep 2022

2/10 Terrible

Saif

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
So bad check in
Check in staff so so so bad. This is not 5 star hotel this is -5 star hotel.
Stayed 1 night in Jun 2022

6/10 Okay

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The stay ok but the receptionist people wasn't that friendly and when I wanted my fiance's sisters and her brother in laws to stop by to visit they told me that only two guests at a time. I felt like they were treating me and my future wife and family badly. They told either i could have two guests or my fiance and I would have to check out right than and there!!!
Stayed 5 nights in Apr 2022

10/10 Excellent

Shaimaa

Liked: Cleanliness, staff & service, property conditions & facilities
The best place to stay in Al Ain !
Stayed 2 nights in Apr 2022

6/10 Okay

Hassan

Business traveler
Disliked: Cleanliness, staff & service
I arrived on checkout date at 12:00 and informed the receptionist to check my
Stayed 3 nights in Mar 2022

10/10 Excellent

Sahel

Stayed 3 nights in Feb 2022

8/10 Good

Sahel

Stayed 1 night in Feb 2022

6/10 Okay

Reina

Stayed 1 night in Feb 2022