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Ayla Grand Hotel

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Featured Image
Seasonal outdoor pool, open 7 AM to 8 PM, pool umbrellas, sun loungers
LED TV
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Ayla Grand Hotel

Ayla Grand Hotel

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Othman Bin Affan Street, PO Box 222094, Al Ain

Explore the area

  • Popular LocationAl Ain Mall8 min walk
  • Popular LocationAl Ain Oasis Park19 min walk
  • Popular LocationAl Ain National Museum5 min drive
  • AirportAl Ain (AAN)21 min drive

Choose dates to view prices

About this area

Al Ain

In the city center, Ayla Grand Hotel is in an area with good shopping. Al Ain National Museum and Sheikh Zayed Palace Museum are cultural highlights, and some of the area's attractions include Al Ain Sportplex and Al Ain Zoo. Hili Fun City and Wadi Adventure are also worth visiting.
Visit our Al Ain travel guideOpens in a new window
Map

What's nearby

  • Al Ain Mall - 8 min walk
  • Al Ain Oasis Park - 19 min walk
  • Al Ain National Museum - 5 min drive
  • Sheikh Zayed Palace Museum - 9 min drive
  • Buraimi Fort - 11 min drive

Getting around

  • Al Ain (AAN) - 21 min drive

Restaurants

  • Sky 5 Cafe — 1 min walk
  • Nara — 1 min walk
  • Unique Restaurant — 10 min walk
  • Kinara — 18 min walk
  • Golden Sheep — 3 min drive

About this property

Ayla Grand Hotel

Luxury hotel with full-service spa and free valet parking
This hotel features a full-service spa, a restaurant, and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, 2 coffee shops/cafés, a snack bar/deli, and a sauna are onsite. All 220 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LED TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers. Housekeeping is available once per stay.
Ayla Grand Hotel offers 220 accommodations with minibars and safes. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered once per stay.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

Al Naeem has 7 treatment rooms. Services include deep-tissue massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), COVID-19 Guidelines (WHO), and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (AED 300 per week)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 45 for adults and AED 22.5 for children
  • 1 restaurant and 2 coffee shops
  • 24-hour room service

Things to do

  • Access to nearby outdoor pool
  • Children's pool
  • Fitness center
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Russian
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Pool
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Guest rating 4+
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Washer and dryer
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Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 45 for adults and AED 22.5 for children (approximately)
  • Airport shuttle fee: AED 600 per vehicle (one-way)
  • Extended parking fee: AED 300 per week
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee (amount varies)
  • Rollaway bed fee: AED 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from January to December
Pool access available from 7 AM to 8 PM
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Ayla Grand Hotel Al Ain
Ayla Grand Al Ain
Ayla Grand
Ayla Grand Hotel Hotel
Ayla Grand Hotel Al Ain
Ayla Grand Hotel Hotel Al Ain

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 59 out of 93 reviews
5 - Excellent 63%
Rating 4 - Good. 23 out of 93 reviews
4 - Good 25%
Rating 3 - Okay. 5 out of 93 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 93 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 93 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities
Write a review

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel to stay in al Ain
Amazing stay ,very helpful staff from receptionist till room service special thanks to Inas at the reception with the booking despite hotel fully booked
Stayed 1 night in May 2021

2/5 Poor

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
No personal kits at the room poor hospitality and staff
Stayed 1 night in May 2021

2/5 Poor

Traveled with family
Disliked: Staff & service, room comfort
Stayed 3 nights in Mar 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Very well
Stayed 1 night in Mar 2021