6/10 Aceptable
Kayla L.
12 ago. 2025
Mixed feelings…
Very confusing with Vrbo and vacasa sending multiple emails and txts about this stay. We booked through Vrbo. Got a txt asking if it was clean from vacasa right as we entered. It appeared clean but our feet would be black from walking without shoes on, on the main floor. Bottle caps were left around the fire pit and deck. Found a dirty crusted fork under a chair when we were doing our final walk through for packing. Seems like their cleaner is surface cleaning at best. The main reason for the booking was ping pong for the kids, we got there and they had two smashed orange balls laying on the floor. We had to stop at two different stores before finding a place that sold ping pong balls.We were given maybe 1/8th of a roll of paper towels, three trash bags, an almost empty container of laundry detergent for our stay. No coffee - which is always just assumed to be on site at rentals, but tons of molded sugar in canister. We made a game with the toilet called “will it flush”. It was very random when the toilet would flush - fix the toilet. Nothing worse than having a home with one bathroom and the toilet just not flushing. Your guest review booklet on site has a handful of reviews of the toilet not flushing dating back from 2022ish. No welcome packet or map of pools/tennis court. We called the HOA for information. I left a map at the house for future guests. Neighbors are VERY close and this wasn’t as secluded as I expected.
Kayla L.
Se hospedó 3 noches en julio de 2025