Posted May 10, 2016 on Hotels
We had a family event so decided to stay in Olean for the evening. We were a little surprised when we tried pulling into the hotel parking lot and found the outside of the hotel was being renovated. It was very uncomfortable pulling in, having large construction machinery all around us. We were able to walk in the front door,but didn't feel very comfortable doing so. However, once inside we were greeted in a very friendly manner and the desk person went out of his way to find our rewards number for us. He checked us in with no problem, my wife even received a flower for Mothers Day. Even though there was work being done on our floor inside and out, we were not disturbed by it. My only complaint is that we weren't informed of the construction prior to arrival.