I have stayed in Holiday Inn Express hotels before and have always been satisfied.
This one had some problems with the breakfast service, which may have been due to short staff over Thanksgiving week. I was there 3 nights.
The first morning I was unable to find a seat due to the breakfast area being small and so crowded. The second morning, at 8:00 am, coffee had run out after my first cup, and the hot food tray options of eggs, omelets, sausage, and bacon were empty. On the third morning, there were no coffee cups. Each time I went to the Check-in desk to report the problems, and I believe they were resolved..
Otherwise, my stay was very comfortable, quiet, and clean. I hope HIE corrects the staffing problem in the breakfast area.