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L'Araba Fenice

Photo gallery for L'Araba Fenice

Lobby
Seasonal outdoor pool, a rooftop pool
Seasonal outdoor pool, a rooftop pool
Seasonal outdoor pool, a rooftop pool
Romantic Suite | Minibar, in-room safe, desk, blackout drapes

Overview of L'Araba Fenice

L'Araba Fenice

5.0 star property

3.9/5 Good

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
Map
Via Falagato 39 Cerrelli, Altavilla Silentina, SA, 84045

Explore the area

  • Popular LocationSanctuary of Gethsemane15 min drive
  • Popular LocationNatural Oasis Bosco Camerine17 min drive
  • Popular LocationPalaSele19 min drive
  • AirportSalerno (QSR-Costa d'Amalfi)26 min drive

Room options

About this area

Altavilla Silentina

L'Araba Fenice is located in Altavilla Silentina. Paestum Archaeological Park and Temple of Athena are local landmarks, and some of the area's attractions include Aquafarm and Isola Verde Acqua Park. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with ecotours.

What's nearby

  • Sanctuary of Gethsemane - 15 min drive
  • Natural Oasis Bosco Camerine - 17 min drive
  • PalaSele - 19 min drive
  • Grotte di Castelcivita - 24 min drive
  • Oasis of Persano - 26 min drive

Getting around

  • Capaccio Roccadaspide Station - 14 min drive
  • Naples Intl. Airport (NAP) - 75 min drive

Restaurants

  • L'Araba Fenice Hotel & Resort - 10 min walk
  • Agriturismo Spennagalli - 4 min drive
  • Trattoria da Angela - 6 min drive
  • Il Normanno - 9 min drive
  • Trattoria Tre Torri - 9 min drive

About this property

L'Araba Fenice

5-star luxury hotel
A roundtrip airport shuttle, a terrace, and a coffee shop/cafe are just a few of the amenities provided at L'Araba Fenice. Treat yourself to a massage, a body treatment, or a facial at Astrea Wellness & Spa, the onsite spa. The onsite restaurant, Ambrosia, features garden views and Italian cuisine. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking and extended parking
  • An outdoor tennis court, a rooftop pool, and an elevator
  • Massage treatment rooms, a banquet hall, and wedding services
  • Guest reviews give good marks for the walkable location
Room features
All guestrooms at L'Araba Fenice offer comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with hydromassage showers and designer toiletries
  • 26-inch HDTVs with digital channels
  • Separate sitting areas, cribs/infant beds, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Ambrosia

Things to do

  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Rooftop pool
  • Sauna
  • Seasonal outdoor pool
  • Tennis

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space (269 square feet)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 26-inch LCD TV
  • Digital channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

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Policies

Check-in

95% of travelers were happy with check-in
Check-in from 2 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Pool access is subject to availability and must be reserved in advance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per day
Welcoming dogs and cats only
1 per room (up to 22 lbs)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 220.00 per vehicle (roundtrip)
  • Pet fee: EUR 20.00 per pet, per day
  • Crib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

L'Araba Fenice
L'Araba Fenice Altavilla Silentina
L'Araba Fenice Hotel
L'Araba Fenice Hotel Altavilla Silentina
L'Araba Fenice Altavilla Sile
L'Araba Fenice Hotel
L'Araba Fenice Altavilla Silentina
L'Araba Fenice Hotel Altavilla Silentina

Frequently asked questions

Does L'Araba Fenice have a pool?

Yes, this property has a seasonal outdoor pool. Pool types include rooftop pools.

How much does it cost to stay at L'Araba Fenice?

As of Sep 26, 2022, prices found for a 1-night stay for 2 adults at L'Araba Fenice on Sep 27, 2022 start from $72.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is L'Araba Fenice pet-friendly?

Yes, L'Araba Fenice allows cats and dogs (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 20.00 per pet, per day.

How much is parking at L'Araba Fenice?

Self parking and extended parking are free at this property.

What time is check-in at L'Araba Fenice?

Check-in is from 2 PM - 11 PM. Late check-in is available during limited hours.

What time is check-out at L'Araba Fenice?

Check-out is at 11 AM.

Does L'Araba Fenice provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 220.00 per vehicle applies.

Where is L'Araba Fenice located?

Situated in Altavilla Silentina, this luxury hotel is 13.1 mi (21 km) from Oasis of Persano and 26.3 mi (42.3 km) from Cilento e Vallo di Diano National Park.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 11 out of 26 reviews
5 - Excellent 42%
Rating 4 - Good. 8 out of 26 reviews
4 - Good 31%
Rating 3 - Okay. 1 out of 26 reviews
3 - Okay 4%
Rating 2 - Poor. 5 out of 26 reviews
2 - Poor 19%
Rating 1 - Terrible. 1 out of 26 reviews
1 - Terrible 4%

4.7/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

4.5/5

Property conditions & facilities

3.6/5

Eco-friendliness

4/5 Good

Steve
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

4/5 Good

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big modern rooms, attentive service, blah location
This is a large modern hotel that specializes in weddings and similar huge events. We stayed there during the off season, on a visit to Paestum. The general level of decor and amenities we would describe as sort of Disney: very competent, with comfortable beds and solid furnishings, clean and roomy bathroom, very large rooms even by American standards, well run, but a little corny and corporate feeling. Still, what do you expect for a gigantic wedding hotel in the middle of nowhere? Service was friendly and attentive, and the breakfast was better than most on our trip, as freshly cooked eggs were on offer. The immediate area is absolutely empty, though. Just some small, not particularly picturesque villages in the hills, widely spaced. Nowhere really to walk around and look. Still, it was the last night of our trip and it was nice to be able to stretch out, relax, sleep in a good bed and take a shower with satisfying water pressure before our flight.
Stayed 1 night in Mar 2019

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel near Pozzallo ferry
The staff were superb. We had to leave before breakfast opened in the morning as we were catching the Pozzallo ferry to Malta. They arranged for us to get fresh fruit, coffee, etc., 15 minutes early. Everything was wonderful. Great hotel.
Stayed 1 night in Jan 2018

2/5 Poor

Jonas, Copenhagen
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not a 5 star hotel
We got a very good deal on this 5-star hotel here in hotels.com. It was located remotely in an area without any shops or people. The hotel is a large complex consisting of the hotel and apartment buildings, tennis court, swimming pool and more. At check-in we got the keys for an apartment located a small walk from the hotel. It was a nice new building, but it had nothing to do with a 5-star hotel. Basically just a furnished apartment but without decor or even towels. We could park just outside which was fine. Since we booked a hotel-room in a 5-star hotel, this was not what we expected however. The following day we asked for a room with normal hotel facilities which we got. Reviewing this hotel is a little difficult, because in many ways it looks nice - it just does not have the feel of a hotel. Especially not a 5-star hotel where you would expect the best of what any hotel can offer. It is more like a large complex for weddings and birthday parties. Completely empty during the day and no service at the pool. We could only buy a sandwich in the nearby bar. In the evening there were no people around the hotel either, an empty restaurant, only a birthday party had a crowd. Overall the condition of the hotel is actually fine, but in our opinion, and we stayed in many 5-star hotels around the world, even this might technically meet the standards of a hotel in this level, the feel is very very different. Given the 5-stars and the higher pricing, we would not recommend it.

4/5 Good

Daniele
Stayed 1 night in May 2022

3/5 Okay

Vincenzo
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è ben mantenuta massima pulizia il personale gentilissimi ! Quello che non mi è piaciuto è che la sera non c'è nessun intrattenimento , evento o quello che sia. E poi al ristorante le portate sono misere e prezzi abbastanza alti
Stayed 1 night in Aug 2021

2/5 Poor

Francesco, Latina
Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La struttura si presenta come un 5 stelle, ma manca dei requisiti per esserlo. La nostra prenotazione era per un appartamento exclusive per coppia più bambino di 4 anni. Quando siamo arrivati abbiamo scoperto che ci avevano sistemato al secondo piano in una palazzina senza ascensore. Alle nostre rimostranze ci hanno offerto una suite junior in un'altra palazzina dotata di ascensore, ma con metà dello spazio. Alla fine abbiamo optato per la prima, ma ho dovuto riportare il piccolo in braccio per le scale tutte le sere! Un'altra cosa inaccettabile è la doccia di soli 75 cm di lato, praticamente inaccessibile per persone un po' grosse. Il ristorante serve una buona colazione ed ha un ottimo chef, ma la scelta e la varietà dei prodotti è minima. In definitiva non consiglio di soggiornare in questa struttura dal rapporto qualità prezzo decisamente basso.
Stayed 4 nights in Aug 2021

2/5 Poor

Davide
Disliked: Cleanliness, staff & service, room comfort
Non benissimo
Siamo stati disturbati tutta la notte e le lenzuola non erano pulite. abbiamo fatto presente la cosa, ricevute solo le scuse. Non bene.
Stayed 1 night in Aug 2021

5/5 Excellent

Fabrizio
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rilassante
Struttura bella con ampio giardino piscina e area wellness, camera ampia con salottino annesso, personale molto gentile e con un grande senso dell"accoglienza
Stayed 1 night in Aug 2021

2/5 Poor

Pietro
Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Arrivati in hotel, prenotato per un giorno e una notte, hotel scelto soprattutto per la piscina o la spa, all'arrivo ci dicono che non possiamo utilizzare la piscina perché c'era un evento...e neanche la spa perché piena! Ci siamo rimasti malissimo perché nessuno ci ha avvisato qualche gg prima in modo da cambiare struttura. Il ns amico 14 enne in viaggio con noi è rimasto delusissimo. Unica alternativa proposta era ombrellone e lido a 20 km da li! Anche l'appartamento dato era al 3 piano e senza ascensore, una fatica con valigie! Non prenoteremo mai più in qst albergo!
Stayed 1 night in Jul 2021