Altos de Chavon Village Vacations from $1,157

Clean place, staff very kind & efficient. It’s a lovely spot if you’re hoping to find some peace away from the daily grind.

Great resort. Would definitely stay again

We enjoyed the hotel and amenities. The only concern we had was the response of the concierge, room service, and front desk. We requested for the mini bar to be refilled on 4 ocassions and this was not done in a 3 day period. We were dissapointed as the only thing we had requested was bottled water. We ended up having to bring water from the near bar as numerous attempts received no results. This was a special occasion for my husband and I, so I requested a bottle of wine/champagne with a small cake to welcome us. This was requested 5 times, through phone prior to our arrival, in person once we arrived and 3 additional times through concierge. It appeared staff was not interested in filfulling our multiple request. At one point they said their system showed the request filled eventhough we were in the room and told them this was false. Finally, the evening prior to our early departure we received the small cake and bottle of champgne. Dissapointed of the oversight and lack of attention to us as guest. But the rest of the visit that did not required individual request was great.

Stacy and Rocio from the pool service was fenomenol, Randy and Natanael from the grill and agave restaurants were great as a customer service. Food was not great need more simple things as al salad bar, regular meat too. Besides the food hotel clelan and the service was great.

This resort is a gem. 💎 The aesthetics, the spa, the Japanese interactive restaurant, the room, the staff were all a delight and a pleasure to be around. The only slight downside was the beach is non existent. I don’t care for beaches so didn’t bother me. And sadly, the only thing that didn’t work for us was the food. Food can truly be the make it or break it of a trip.. and as much as most of the food was bad and we got sick, I still gave a good rating cause we did enjoy everything else on empty stomach most days. There was also one restaurant that the food was great!! The Japanese. If we knew we would have booked that one all night! And ohhh come with proper shoes and sandals as most if not all the restaurants require that. That “one spa” was phenomenal!! The whole team at Finest - Excellence Club: Top notch! We loved our stay and appreciated them.