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Hotel Plaza

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Hypo-allergenic bedding, down comforters, memory foam beds, minibar
Suite | Hypo-allergenic bedding, down comforters, memory foam beds, minibar
Penthouse Superior | Hypo-allergenic bedding, down comforters, memory foam beds, minibar
Family Suite | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Overview of Hotel Plaza

Hotel Plaza

5.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
Map
Carrer de na Maria Pla, 19-21, Andorra la Vella, AD500

Explore the area

  • Popular LocationPyrenees Andorra Shopping Centre11 min walk
  • Popular LocationCaldea Spa12 min walk
  • Popular LocationPlaca del Poble13 min walk
  • AirportAndorra la Vella (ALV-Andorra la Vella Heliport)6 min drive

Choose dates to view prices

About this area

Andorra la Vella

Located in Andorra la Vella, Hotel Plaza is connected to a shopping center. Casa de la Vall and Sant Vicenc d'Enclar Church are local landmarks, and some of the area's attractions include Palau de Gel and Naturlandia. Spend some time exploring the area's activities, including skiing lessons, skiing, and a ski shuttle.
Visit our Andorra la Vella travel guideOpens in a new window
Map

What's nearby

  • Perfume Museum - 4 min walk
  • Saint Andrew Church - 9 min walk
  • Pyrenees Andorra Shopping Centre - 11 min walk
  • Caldea Spa - 12 min walk
  • Placa del Poble - 13 min walk

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 39 min drive
  • Barcelona El Prat Airport (BCN) - 151 min drive

Restaurants

  • Taberna Angel Belmonte - 2 min walk
  • La Piazza - 2 min walk
  • Pizzeria Angelo - 3 min walk
  • 120 Andorra - 3 min walk
  • Pizzeria Primavera - 3 min walk

About this property

Hotel Plaza

5-star luxury hotel connected to a shopping center
Take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Hotel Plaza. Hit the slopes at this hotel offering a ski shuttle, ski passes, and ski storage. Indulge in hydrotherapy, a facial, and a body wrap at SPA PLAZA, the onsite spa. Be sure to enjoy a meal at Restaurante Instants, the onsite restaurant. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and car rentals on site.
Other perks include:
  • Continental breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A computer station, a porter/bellhop, and smoke-free premises
  • Concierge services, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 90 rooms have comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes. Guests reviews speak well of the comfortable rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, memory foam beds, and down comforters
  • Bathrooms with showers and free toiletries
  • 55-inch Smart TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

Catalan, English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (EUR 24 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Ski shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 21 for adults and EUR 13 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurante Instants

Things to do

  • Fitness center
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch Smart TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Andorra la Vella
Andorra la Vella
Air conditioned
Air conditioned
Guest rating 4+
Guest rating 4+
Business friendly
Business friendly
Hotel
Hotel
5 star
5 star

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: EUR 21 for adults and EUR 13 for children (approximately)
  • Covered self parking fee: EUR 24 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Spa fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts major credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 6 years old are not allowed in the health club or fitness facility, and guests under 18 years old are only allowed in the health club and fitness facility with adult supervision

Property is also known as

Hotel Plaza Andorra la Vella
Plaza Andorra la Vella
Hotel Plaza Hotel
Hotel Plaza Andorra la Vella
Hotel Plaza Hotel Andorra la Vella

Frequently asked questions

Is Hotel Plaza pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Plaza?

As of Aug 20, 2022, prices found for a 1-night stay for 2 adults at Hotel Plaza on Aug 25, 2022 start from $156.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Plaza?

Self parking is available for EUR 24 per night.

What time is check-in at Hotel Plaza?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Plaza?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Plaza located?

Located near the slopes, this Andorra la Vella hotel is in the city center, within a 15-minute walk of Perfume Museum and Pyrenees Andorra Shopping Centre, and close to winter sports such as skiing lessons. Saint Andrew Church and Caldea Spa are also within 15 minutes.

Can I cancel my reservation for free at Hotel Plaza and receive a full refund?

Yes, Hotel Plaza offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Plaza cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 153 out of 299 reviews
5 - Excellent 51%
Rating 4 - Good. 100 out of 299 reviews
4 - Good 33%
Rating 3 - Okay. 29 out of 299 reviews
3 - Okay 10%
Rating 2 - Poor. 11 out of 299 reviews
2 - Poor 4%
Rating 1 - Terrible. 6 out of 299 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.3/5

Property conditions & facilities

4.8/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, spacious rooms and the staff could not be any nicer and accommodating.
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff is welcoming. The hotel is clean, new and spacious. The only thing that we did encounter was that the restaurant only opens during the weekends and holidays. This might be since we were there off season, but this is something to ask if you are booking.
Stayed 1 night in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, newly renovated. This is our 3 rd stay and it never disappoints.
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and ssrvice
Stayed 3 nights in Aug 2021

4/5 Good

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
5* Service
Some small accidents during the stay but the staff fixed it and compensated us with 7*. Old man (head of restaurant) in restaurant was to proud to come to our table after complaining on a raw (medium ordered) piece of meat. Except from him we had the best stay you could imagine. So so so friendly staff and nice rooms!
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pictures not correct
The pictures do not respond with the real room. I always search for a bath tub and on the pictures it shows a bath tub and in the information about the room too. But they gave me a room without bath tub and said that if I want to have a bath tub I need to pay 160 euro per night extra.
Stayed 1 night in Jan 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2020

3/5 Okay

Disliked: Property conditions & facilities, room comfort
No free spa access or parking, breakfast was boring
Stayed 5 nights in Feb 2020