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Overview of Hotel Plaza

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Pool
Pool
Hypo-allergenic bedding, down comforters, memory foam beds, minibar
Hypo-allergenic bedding, down comforters, memory foam beds, minibar
VIP Access

Hotel Plaza

5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationPerfume Museum4 min walk
    Popular LocationSaint Andrew Church10 min walk
    Popular LocationCaldea Spa12 min walk
    AirportAndorra la Vella (ALV-Andorra la Vella Heliport)2 min drive

Choose dates to view prices

  • Standard Single Room

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 1
    • 1 Queen Bed
    More detailsStandard Single Room
  • Deluxe Triple Room (3 adults)

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Large Twin Sofa Bed
    More detailsDeluxe Triple Room (3 adults)
  • Deluxe Quadruple Room (2 adults + 2 children)

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsDeluxe Quadruple Room (2 adults + 2 children)
  • Deluxe Double Room

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Double Room
  • Suite

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuite
  • Family Suite

    Room amenities

    • 215 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsFamily Suite
  • Deluxe Triple Room (2 adults + 1 child)

    3.8/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 Queen Bed and 1 Large Twin Sofa Bed
    More detailsDeluxe Triple Room (2 adults + 1 child)
  • Standard Double Room

    4.4/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Double Room

About this area

Andorra la Vella

Located in Andorra la Vella, Hotel Plaza is connected to a shopping center. Naturlandia is a popular area attraction and if an activity is on the agenda, Caldea Spa and Soldeu Ski Resort are worth checking out. Looking to enjoy an event or a game while in town? See what's happening at Devk-Arena or Palau de Gel. Spend some time exploring the area's activities, including downhill skiing, skiing lessons, and a ski shuttle.
Popular Location

What's nearby

  • Perfume Museum - 4 min walk
  • Saint Andrew Church - 10 min walk
  • Caldea Spa - 12 min walk
  • Pyrenees Andorra Shopping Centre - 12 min walk
  • Placa del Poble - 14 min walk

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 37 min drive
  • AirportBarcelona Intl. Airport (BCN) - 151 min drive

Restaurants

  • Restaurante Instants — 1 min walk
  • Restaurant 120 — 3 min walk
  • Pizzeria Primavera — 3 min walk
  • A Casa Canut Hotel Gastronòmic — 5 min walk
  • El Refugi Alpí — 5 min walk
View in a map

About this property

Hotel Plaza

Winter wonderland with a full-service spa
After a day on the slopes, return to Hotel Plaza to dine at the restaurant, drink at the bar/lounge, or relax in a full-service spa. All 90 soundproofed rooms feature free WiFi and memory foam beds. Comforts include pillow menus and down comforters, and guests will also appreciate thoughtful touches like espresso makers and bathrobes.
Hotel Plaza offers 90 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature down comforters. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Andorra la Vella hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision. Guests under 6 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA PLAZA has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 22 per night)
  • Electric car charging station on site
  • Onsite parking is wheelchair accessible
  • Ski shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 18.8 for adults and EUR 10 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Catalan
  • English
  • French
  • Portuguese
  • Spanish

Business services

  • 1 meeting room
  • Computer station

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch Smart TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 18.8 for adults and EUR 10 for children (approximately)
  • Self parking fee: EUR 22 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Spa fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the health club or fitness facility without adult supervision
Guests under 6 years old are not allowed in the health club or fitness facility

Property is also known as

Hotel Plaza Andorra la Vella
Plaza Andorra la Vella
Hotel Plaza Hotel
Hotel Plaza Andorra la Vella
Hotel Plaza Hotel Andorra la Vella

Frequently asked questions

Can I cancel my reservation for free at Hotel Plaza and receive a full refund?
Yes, Hotel Plaza offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Plaza cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Plaza?
As of Jan 25, 2021, prices found for a 1-night stay for 2 adults at Hotel Plaza on Feb 1, 2021 start from $189, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Plaza pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night.
How much is parking at Hotel Plaza?
Self parking is available for EUR 22 per night.
What time is check-in at Hotel Plaza?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Plaza?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Hotel Plaza located?
Located near the slopes, this Andorra la Vella hotel is in the city center, within 1 mi (2 km) of Pyrenees Andorra Shopping Centre and Caldea Spa, and close to winter sports such as skiing lessons. Placa del Poble and Casa de la Vall are also within 15 minutes.
4.3
Excellent
Rating 5 - Excellent. 132 out of 270 reviews
5 - Excellent 49%
Rating 4 - Good. 96 out of 270 reviews
4 - Good 36%
Rating 3 - Okay. 27 out of 270 reviews
3 - Okay 10%
Rating 2 - Poor. 11 out of 270 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 270 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Sad face IconDisliked: Property conditions & facilities, room comfort
No free spa access or parking, breakfast was boring
Stayed 5 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Option in Andorra.
Excelent Hotel, renewed, great staff. Excellent Bar, quality food and very well located. All Thumbs up. Has a shuttle to the slopes through Funicamp.
Stayed 8 nights in Feb 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness
I didnt receive any VIP treatment. We are talking about a 4.4 stars hotel but the single beds are the smallest ones i have ever seen in my life, i almost fall and had to sleep in one single position. The cleaning staff opened our room door around 5 times to ask for the cleaning even though it was obvious that we were sleeping. Wifi was not good. Staff at the restaurant kind of rude.
Stayed 2 nights in Feb 2020

5/5 Excellent

Traveled with group, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Service the newly renovated properly is fabulous. Another wonderful stay and the staff were amazing.
Stayed 5 nights in Feb 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Central location and redurbished rooms.
Great location. Nicely refurbished rooms. Staff needs to be trained,. Most are clueless. Comfortable rooms but need better pillows.
Stayed 3 nights in Jan 2020

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