Overview of Hotel ParkHills

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Guest reviews

3.7 / 5Good
151 reviews


  • Pool
  • Free WiFi
  • Free Parking
  • Spa


Explore the area

Popular LocationShirahige Falls4 min walk
Popular LocationShirokane Hot Spring4 min walk
RestaurantHobbito7 min drive
Restaurantカフェレストラン バーチ8 min drive
AirportAsahikawa (AKJ)32 min drive

Choose dates to view prices

  • Basic Twin Room, 2 Twin Beds

    Basic Twin Room, 2 Twin Beds

    Room amenities

    • 247 sq ft
    • Sleeps 2
    • 2 Twin Beds
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  • Basic Triple Room, 2 Twin Beds

    Basic Triple Room, 2 Twin Beds

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 2 Twin Beds
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  • Traditional Room

    Traditional Room

    Room amenities

    • 516 sq ft
    • Sleeps 5
    • 2 Twin Beds and 3 Twin Futons
    Show more

About this area


Located in Biei, Hotel ParkHills is near the boardwalk. The area's natural beauty can be seen at Shirahige Falls and Shikisai no Oka, while Flowerland Kamifurano and Lavender East are popular area attractions. Farm Tomita and Saika no Sato are also worth visiting. Take in the nearby slopes with cross-country skiing, or check out other outdoor activities such as snowmobiling.

Popular Location

What's nearby

  • Shirahige Falls - 4 min walk
  • Shirokane Hot Spring - 4 min walk
  • Blue Pond - 3 min drive
  • Tokachidake Bogakudai Observation Tower - 6 min drive
  • Fukiage Onsen - 42 min drive

Getting around

  • Nishinaka station - 29 min drive
  • Asahikawa (AKJ) - 32 min drive


  • Tout le Monde — 1 min walk
  • Hobbito - 7 min drive
  • カフェレストラン バーチ - 8 min drive

About this property

Hotel ParkHills

3.5-star Biei hotel in Shirogane Onsen, near Shirahige Falls
This hotel features a restaurant, an indoor pool, and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, coffee/tea in a common area, and laundry facilities. All 174 rooms offer free WiFi, refrigerators, and flat-screen TVs. Other amenities available to guests include down comforters, hair dryers, and phones.
Hotel ParkHills offers 174 accommodations with hair dryers and blackout drapes/curtains. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.
Bathrooms include shower/tub combinations and bidets. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include an indoor pool and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Electric car charging station

Food and drink

Buffet breakfast available for a fee daily 7 AM–8:30 AM: JPY 1404 for adults and JPY 800 for children
1 restaurant and 1 coffee shop/café
Coffee/tea in common area(s)

Things to do

Arcade/game room
Hot springs
Indoor pool
Snow tubing

Family friendly

Arcade/game room
Indoor pool
Laundry facilities


Free newspapers in lobby

Guest services

24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff

Languages spoken


Business services

Meeting rooms


Indoor mineral hot springs (onsen)
Outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Yukata (Japanese robe)


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking


Designated smoking areas
TV in lobby

Room amenities


Blackout drapes/curtains
Down comforter


Hair dryer
Shower/tub combination


26-inch flat-screen TV

Food and drink






Check-in from 3:00 PM - 8:00 PM


Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

  • For more details, please contact the property using the information on the booking confirmation.
  • Please note: Guests with mobility issues should park in the 2nd of 3 parking lots.


  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types accepted at this property

Diners Club
JCB International
American Express

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1404 for adults and JPY 800 for children (approximately)
  • Late check-out fee: JPY 3150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Property is also known as

  • Hotel ParkHills
  • Hotel ParkHills Biei
  • ParkHills Biei
  • Hotel ParkHills Biei
  • Hotel ParkHills Hotel
  • Hotel ParkHills Hotel Biei

Frequently asked questions

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

  • Liked: Staff & service, property conditions & facilities

Location of hotel is rather far away from city amenities.

Stayed 1 night in Oct 2018

4/5 Good

  • Liked: Cleanliness, property conditions & facilities, room comfort

Buffet dinner is just average

Stayed 1 night in Oct 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2018


  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad choice

They can tell you that the aircon is not working...

Stayed 1 night in Sep 2018

4/5 Good

  • Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jul 2017