Hilton Garden Inn - Asheville South

Photo gallery for Hilton Garden Inn - Asheville South

Featured Image
Terrace/Patio
Terrace/Patio
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Hilton Garden Inn - Asheville South

Hilton Garden Inn - Asheville South

3 out of 5

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
9 Rocky Ridge Road, Asheville, NC, 28806

Explore the area

  • Popular LocationAsheville Outlets6 min walk
  • Popular LocationCenter for Spiritual Living7 min drive
  • AirportAsheville, NC (AVL-Asheville Regional)10 min drive
  • Popular LocationAntler Hill Village18 min drive

Choose dates to view prices

About this area

Asheville

Hilton Garden Inn - Asheville South is located in West Asheville, a neighborhood in Asheville. Asheville Outlets and Biltmore Park Town Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore North Carolina Arboretum and Biltmore Estate. Ready for a night out? Consider The Orange Peel.

What's nearby

  • Asheville Outlets - 6 min walk
  • Bent Creek Experimental Forest - 4 min drive
  • North Carolina Arboretum - 5 min drive
  • Center for Spiritual Living - 7 min drive
  • Antler Hill Village - 18 min drive

Getting around

  • Asheville Regional Airport (AVL) - 10 min drive

Restaurants

  • The Garden Grill and Bar — 1 min walk
  • Stone Ridge Tavern — 12 min walk
  • Papa's & Beer Mexican Restaurant — 16 min walk
  • Biscuit Head — 6 min drive
  • Fatz Cafe — 6 min drive

About this property

Hilton Garden Inn - Asheville South

3-star Asheville hotel in West Asheville, near Asheville Outlets
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, dry cleaning, a 24-hour front desk, and express check-out are onsite. All 111 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Guests will also find coffee makers, free local calls, and hair dryers.
Hilton Garden Inn - Asheville South offers 111 accommodations with coffee/tea makers and designer toiletries. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 11.99 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Languages spoken

  • English

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Visual alarms in hallways
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 11.99 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Asheville Asheville
Hilton Garden Inn - Asheville South Hotel
Hilton Garden Inn - Asheville South Asheville
Hilton Garden Inn - Asheville South Hotel Asheville

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 83 out of 117 reviews
5 - Excellent 71%
Rating 4 - Good. 19 out of 117 reviews
4 - Good 16%
Rating 3 - Okay. 10 out of 117 reviews
3 - Okay 9%
Rating 2 - Poor. 2 out of 117 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 117 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Disliked: Cleanliness, staff & service
Room didn’t seem very clean, front desk staff were rude. Very noisy outdoor bar area. We were on the 5th floor and could hear all the loud drunk people on the patio bar inside our room. The walls are thin and you can hear everything.
Stayed 1 night in Sep 2021

1/5 Terrible

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights, no hot water 2 of them. Payed extra to have room cleaned and it didn’t happen. Advertising a swimming pool that they don’t have.
Stayed 4 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service.
Stayed 1 night in Sep 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually the name Hilton stands for some quality. Lights in the room didn’t work. Check in was horrible. I’ve book dozens of things through Expedia and plan on more but the girl at the desk couldn’t figure out that the Robert on my license and the Bob on my Expedia account was the same so I had to redo everything again. Wouldn’t recommend to an enemy. Absolutely a terrible experience. The rest of our trip has been awesome.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this hotel, it's beautiful inside and out. Very clean rooms and the staff are very friendly especially the guy at check-in was very helpful and provided a pleasant experience.
Stayed 2 nights in Sep 2021