The HVAC in the room was excessively loud. We had to turn the air conditioning off to sleep. The hotel rooms are very worn and need some TLC. The staff worked hard to make things right b
Comment from Hotel Management
by Guest Relations Manager, Hotel Management
Dear Valued Guest,
Thank you for the review of the Sheraton Atlanta Perimeter North Hotel. Our team is disappointed your stay was not to your satisfaction, and we apologize for the issues you encountered during your stay. It is displeasing the AC unit in the room was loud and did not circulate the air as well. In addition, we are disappointed the hotel room appeared to be in disrepair, needing several upgrades. However, we are happy our staff worked diligently to rectify the situation and make your stay a comfortable one. We appreciate your feedback, and your comments have been forwarded onto our management team for review. They will be reviewing the issues and developing solutions, which can help us in providing a positive experience for all guests. We hope the remainder of your stay and trip went well.
Lisa Breslin, Guest Relations Manager
Sheraton Atlanta Perimeter North