2/10 Terrible
Richard C.
19 jul. 2025
Le gustó: Limpieza
Poor property manager
Arrived to find AC inoperative. Inside temperature same as outside (79-86). Handyman came day 2 of stay and called in a HVAC technician who added Freon and told property manager that AC was good. Days 3-5 handyman stopped by and did uneducated tinkering. Finally hit on a solution on his own in unit on on roof, We did have AC days 6-7. If property manager had provided a portable AC unit on day 2 we would not have had 5 sweltering days. Went outside as much as possible to dine and hang out because at least we had some breeze. Day 6 the property manager called saying he did all he could as he was told on day 2 by the HVAC technician that the AC was fine. The handyman came by about twice a day days 3-5 and saw the thermostat mirrored the outside temperature. I told him HVAC technician should have been called in on day 3. Manager said “I did all I could” and refused my modest demand for 1000 refund in recognition that his inaction resulted in four adults and 3 children sweltering for 5 of 7 days of our stay. Avoid this property management company. If anything goes wrong you are on your own?
Richard C.
Se hospedó 7 noches en julio de 2025