CityLife Auckland

Photo gallery for CityLife Auckland

Primary image
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of CityLife Auckland

VIP Access

CityLife Auckland

4.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
171 Queen Street, Auckland, 1001

Explore the area

  • Popular LocationSky Tower5 min walk
  • Popular LocationAuckland Ferry Terminal10 min walk
  • Popular LocationViaduct Harbour12 min walk
  • AirportAuckland (AKL-Auckland Intl.)27 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Auckland

In the entertainment district, CityLife Auckland is in Auckland Central Business District, a neighborhood in Auckland with great shopping. The Civic and New Zealand National Maritime Museum are cultural highlights, and some of the area's activities can be experienced at Viaduct Harbour and Auckland Ferry Terminal. Traveling with kids? Consider Museum of Transport and Technology and Auckland Zoo. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.

What's nearby

  • Queen Street Shopping District - 1 min walk
  • High Street - 1 min walk
  • Sky Tower - 5 min walk
  • Auckland Ferry Terminal - 10 min walk
  • Viaduct Harbour - 12 min walk

Getting around

  • Auckland Britomart Station - 8 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • Chuffed - 2 min walk
  • Mai Thai - 2 min walk
  • Misters - 3 min walk
  • Culprit - 3 min walk
  • The Occidental - 3 min walk

About this property

CityLife Auckland

Family-friendly Auckland hotel in Auckland Central Business District, walk to Sky Tower
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. WiFi in public areas is free. Additionally, valet parking, a business center, and a meeting room are onsite.
CityLife Auckland offers 157 accommodations with safes and complimentary newspapers. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Premium satellite television is provided. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

Afrikaans, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (NZD 45 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference space (1550 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Turndown service

Travelers also viewed these properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for NZD 55 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 17 per person (one-way)
  • Airport shuttle fee per child: NZD 2 (one-way), (from 4 to 16 years old)
  • Valet parking fee: NZD 45 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 55 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 1GB per guestroom, per day. A surcharge applies for additional usage.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Auckland CityLife
CityLife Auckland
CityLife Hotel
CityLife Hotel Auckland
Auckland Citylife Hotel
Citylife Auckland Hotel Auckland Central
CityLife Auckland New Zealand
CityLife Auckland Hotel
CityLife Auckland Hotel
CityLife Auckland Auckland
CityLife Auckland Hotel Auckland

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 559 out of 997 reviews
5 - Excellent 56%
Rating 4 - Good. 345 out of 997 reviews
4 - Good 35%
Rating 3 - Okay. 69 out of 997 reviews
3 - Okay 7%
Rating 2 - Poor. 15 out of 997 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 997 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Perfect location and great room.
Stayed 3 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

5/5 Excellent

Stayed 1 night in Jan 2022

5/5 Excellent

Stayed 2 nights in Dec 2021

2/5 Poor

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Was there for 4 nights and after 3 we had to ask for clean towels. Have stayed on 2 previous ocasions and this was very disappointing. Trolleys and cleaning equipment in the foyer and the place just looked a shambles. Would not book City Life again.
Stayed 4 nights in Dec 2021