VR Queen Street - Hotel & Suites

Photo gallery for VR Queen Street - Hotel & Suites

Primary image
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Premium bedding, pillowtop beds, in-room safe, blackout drapes

Overview of VR Queen Street - Hotel & Suites

VR Queen Street - Hotel & Suites

4.0 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
Map
401 Queen Street, Auckland, 1010

Explore the area

  • Popular LocationKarangahape Road3 min walk
  • Popular LocationNew Zealand Film Archive6 min walk
  • Popular LocationGrafton Bridge7 min walk
  • AirportAuckland (AKL-Auckland Intl.)25 min drive

Choose dates to view prices

About this area

Auckland

VR Queen Street - Hotel & Suites is located in Auckland Central Business District, a neighborhood in Auckland, and is near a metro station. Auckland Baptist Tabernacle and Karangahape Road are local landmarks, and the area's natural beauty can be seen at Auckland Domain and Albert Park. New Zealand National Maritime Museum and Museum of Transport and Technology are also worth visiting. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with skydiving and hiking/biking trails.

What's nearby

  • Karangahape Road - 3 min walk
  • New Zealand Film Archive - 6 min walk
  • Grafton Bridge - 7 min walk
  • Sky Tower - 13 min walk
  • Auckland City Hospital - 14 min walk

Getting around

  • Auckland Mt Eden Station - 19 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • Ken Yakitori Bar - 3 min walk
  • Da Vinci's - 3 min walk
  • Le Garde Manger - 3 min walk
  • Revel Cafe - 3 min walk
  • Between Cafe & Eatery - 3 min walk

About this property

VR Queen Street - Hotel & Suites

Eco-friendly Auckland hotel in Auckland Central Business District, near University of Auckland
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services. Change of towels is available on request.
VR Queen Street - Hotel & Suites offers 80 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

English, Filipino, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (NZD 35 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: NZD 28 for adults and NZD 14 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Latitude 36
  • Bar Latitude 36

Things to do

  • Bicycle tour information
  • Bike parking

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (215 square feet)
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch Smart TV
  • Digital channels
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Free tea bags/instant coffee
  • Freezer
  • Microwave
  • Refrigerator
  • Toaster

More

  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding
Rollaway/extra beds are available for NZD 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: NZD 250 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 28 for adults and NZD 14 for children (approximately)
  • Airport shuttle fee: NZD 45 per person (one-way)
  • Airport shuttle fee per child: NZD 45 (one-way), (from 5 to 14 years old)
  • Covered self parking fee: NZD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

VR Queen Street Limited
VR Queen Street Limited Auckland
VR Queen Street Hotel Auckland
VR Queen Street Hotel
VR Queen Street Auckland
VR Queen Street
VR Queen Street Auckland New Zealand
VR Queen Street Hotel Suites
Vr Queen & Suites Auckland
VR Queen Street Hotel Suites
VR Queen Street - Hotel & Suites Hotel
VR Queen Street - Hotel & Suites Auckland
VR Queen Street - Hotel & Suites Hotel Auckland

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 329 out of 970 reviews
5 - Excellent 34%
Rating 4 - Good. 388 out of 970 reviews
4 - Good 40%
Rating 3 - Okay. 155 out of 970 reviews
3 - Okay 16%
Rating 2 - Poor. 70 out of 970 reviews
2 - Poor 7%
Rating 1 - Terrible. 28 out of 970 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

3.7/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 11 nights in Jun 2022

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2022

3/5 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
!. I thought it unsafe to have no communication system in place to the night supervising hotel(next door). You shouldn'"t always rely on customer to have the facilities for the provider- seems like cost cutting on safety to me. Not sure why switchboard could not be diverted to switch at hotel. 2. No one advised that I would have to present to hotel next door. Lack of coummunication 3. Staff seemed unaware of my arrival time despite email advising same and said I had arrived late. This was made worse by ignoring my knock on door and I being left on pavement whilst they attended a driver entering carpark who arrived after i did. .
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite
Stayed 7 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this property as it is central to where I had to go.
Stayed 2 nights in May 2022

4/5 Good

Business traveler
Liked: Cleanliness
The photos are quite old and do not reflect the property. The property had some 'interesting' clients, carrying washing baskets of clothes and such into the lifts. Possibly emergency housing. The breakfast is far from worth it, if you have time, go to a cafe.
Stayed 2 nights in May 2022

3/5 Okay

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room was sett up nicely
Stayed 5 nights in May 2022

1/5 Terrible

Disliked: Cleanliness, property conditions & facilities
Very uncomfortable bed, cupboard door falling down, hair on the tap and lampshade, stained chair, noisey fridge. Nice staff though.
Stayed 2 nights in May 2022

1/5 Terrible

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in May 2022

2/5 Poor

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk guy did not care that out tv was broken, mounted on the wall but facing to the ground. Didn’t do anything about it.
Stayed 1 night in May 2022