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Overview of Grand Hotel Heiligendamm

Photo gallery

Indoor pool, outdoor pool
On the beach, windsurfing, beach bar, surfing
On the beach, windsurfing, beach bar, surfing
Indoor pool, outdoor pool
Indoor pool, outdoor pool

Grand Hotel Heiligendamm

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationHeiligendamm Beach7 min walk
    Popular LocationBoergerende Beach5 min drive
    Popular LocationOstsee Golf Resort Wittenbeck9 min drive
    AirportRostock (RLG-Laage)42 min drive

Choose dates to view prices

Deluxe Suite, 1 King Bed, Non Smoking, Sea View

5/5 guest room rating
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

Luxury Double Room, Non Smoking, Garden View (no extra bed available)

4.8/5 guest room rating
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom, Non Smoking, Sea View

5/5 guest room rating
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking, Park View

5/5 guest room rating
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

Luxury Double Room, Non Smoking, Sea View

5/5 guest room rating
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom, Non Smoking, Park View

No guest room rating
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

About this area

Bad Doberan

Located in Bad Doberan, Grand Hotel Heiligendamm is next to a golf course and on the beach. The area's natural beauty can be seen at Kuehlungsborn Beach and Warnemunde Beach. Traveling with kids? Consider Sommerrodelbahn Bad Doberan, or check out an event or a game at Ostseestadion. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with mountain biking and skydiving.
Popular Location

What's nearby

  • Heiligendamm Beach - 7 min walk
  • Boergerende Beach - 5 min drive
  • Ostsee Golf Resort Wittenbeck - 9 min drive
  • Conventer Atrium - 10 min drive
  • Marina Kuehlungsborn - 10 min drive

Getting around

  • Bad Doberan Station - 8 min drive
  • AirportRostock (RLG-Laage) - 42 min drive

Restaurants

  • Klosterküche im alten Pfarrhaus — 6 min drive
  • Junge Die Bäckerei — 6 min drive
  • Shanghai — 6 min drive
  • Weißer Pavillion — 6 min drive
  • Weißer Pavillion — 6 min drive
View in a map

About this property

Grand Hotel Heiligendamm

5-star beach hotel with a full-service spa
Catch some rays at the beach or spend the day relaxing at Grand Hotel Heiligendamm's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 199 rooms feature thoughtful touches like pillow menus and bathrobes, along with free WiFi and 24-hour room service. Minibars, rainfall showerheads, and free newspapers are among the other amenities available to guests.
Grand Hotel Heiligendamm offers 199 accommodations with minibars and safes. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heiligendamm SPA has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per day)
  • Valet parking on site (EUR 25 per day)
  • Electric car charging station on site
  • Onsite parking is wheelchair accessible
  • Area shuttle (surcharge) up to 50 kilometers
  • 24-hour roundtrip train station shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • 3 restaurants and 1 coffee shop/café
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 9 holes of golf
  • Aerobics classes
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Motorized watercraft
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Surfing/boogie boarding
  • Tennis
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free children's club
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German

Business services

  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 1 2020 to February 14 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 80.0 per night
Cribs (infant beds) are available for EUR 40.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 12 per day
  • Valet parking fee: EUR 25 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 40.0 per day
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the ferry terminal and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Heiligendamm Bad Doberan
Grand Hotel Heiligendamm Bad Doberan
Grand Hotel Heiligendamm Hotel
Grand Heiligendamm
Grand Hotel Heiligendamm Bad Doberan
Grand Hotel Heiligendamm Hotel Bad Doberan

Frequently asked questions

Can I cancel my reservation for free at Grand Hotel Heiligendamm and receive a full refund?
Yes, Grand Hotel Heiligendamm offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hotel Heiligendamm cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Hotel Heiligendamm?
As of Jan 28, 2021, prices found for a 1-night stay for 2 adults at Grand Hotel Heiligendamm on Feb 16, 2021 start from $389, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Hotel Heiligendamm have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Grand Hotel Heiligendamm pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Hotel Heiligendamm?
Self parking is available for EUR 12 per day. Valet parking is available for EUR 25 per day.
What time is check-in at Grand Hotel Heiligendamm?
Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Grand Hotel Heiligendamm?
Check-out is at noon. Late check-out is available for EUR 50 (subject to availability).
Where is Grand Hotel Heiligendamm located?
Located in Bad Doberan, this beachfront hotel is next to a golf course and within 3 mi (5 km) of Heiligendamm Beach, Boergerende Beach, and Marina Kuehlungsborn. Kuehlungsborn Beach and Ostsee Golf Resort Wittenbeck are also within 6 mi (10 km).
4.5
Wonderful
Rating 5 - Excellent. 247 out of 382 reviews
5 - Excellent 65%
Rating 4 - Good. 93 out of 382 reviews
4 - Good 24%
Rating 3 - Okay. 30 out of 382 reviews
3 - Okay 8%
Rating 2 - Poor. 7 out of 382 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 382 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Very nice hotel, not the most modern but very pleasant stay.
Stayed 2 nights in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Amazing but service was not good.
The stay was amazing. Service in the restaurant and bar was not professional.
Stayed 1 night in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just wonderfull, outstanding location and service
Stayed 2 nights in Aug 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's been up and down yet this trip great.
Been here now almost yearly for at least five years if not longer and have experienced the change of management over those years and the ups and downs of service. This go-around we were quite happy with the service and the location remains a treat it this is what you are looking for. We come for the great breakfasts and the pool as well as beachfront property. Our son loves the pool area and I like the gym, which over the years remains positively up-to-date. We actually never go to dinner at any of the hotel's restaurants as they are outrageously overpriced and mediocre. We just jump in the car or walk to other restaurants. They quality isn't top-notch but it's food and the price is better for what you get. We've also had issues with staff in the past but again, this time around, everyone was a nice as could be and from check-in to check-out we were impressed with the quality. We know how bad it could be as we've seen in years past so worked out well this time. I just hope they hold the level of service they have now and continue to keep the property up to date. One gripe which many others have had is the lack of electrical outlets in the rooms but this is probably more an issue with the building than the hotel not updating. You can find outlets but more would be nice and some direct USB plugs even better.
Stayed 2 nights in Jul 2019

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