Comfort Inn & Suites Baltimore Inner Harbor

Photo gallery for Comfort Inn & Suites Baltimore Inner Harbor

Lobby
1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace
1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace
1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace
1 bedroom, hypo-allergenic bedding, pillowtop beds, laptop workspace

Overview of Comfort Inn & Suites Baltimore Inner Harbor

VIP Access

Comfort Inn & Suites Baltimore Inner Harbor

3.0 star property
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
120 E Lombard St, Baltimore, MD, 21202

Explore the area

  • Popular LocationBaltimore Inner Harbor Marina3 min walk
  • Popular LocationNational Aquarium in Baltimore8 min walk
  • AirportBaltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)15 min drive
  • Popular LocationArundel Mills Mall18 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Baltimore

Comfort Inn & Suites Baltimore Inner Harbor is located in Downtown Baltimore, a neighborhood in Baltimore, and is near a metro station. Baltimore Inner Harbor Marina and Baltimore Cruise Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit National Aquarium in Baltimore and Maryland Zoo. Looking to enjoy an event or a game? See what's going on at M&T Bank Stadium or Oriole Park at Camden Yards. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Baltimore Inner Harbor Marina - 3 min walk
  • USS Constellation - 4 min walk
  • Baltimore Convention Center - 5 min walk
  • National Aquarium in Baltimore - 8 min walk
  • Arundel Mills Mall - 18 min drive

Getting around

  • West Baltimore Station - 4 min drive
  • Charles Center Station - 6 min walk
  • Baltimore Washington Intl. Airport (BWI) - 15 min drive

Restaurants

  • Starbucks - 2 min walk
  • Watertable - 2 min walk
  • Rosina Gourmet - 3 min walk
  • The Fudgery - 3 min walk
  • Shake Shack - 4 min walk

About this property

Comfort Inn & Suites Baltimore Inner Harbor

3-star Baltimore hotel in Downtown Baltimore, walk to Baltimore Inner Harbor Marina
Timezone: America/New_York With a stay at Brookshire Suites Inner Harbor BW Signature Collection, you'll be centrally located in Baltimore, within a 5-minute walk of Baltimore Inner Harbor Marina and Baltimore Convention Center. This hotel is 0.4 mi (0.7 km) from National Aquarium in Baltimore and 0.3 mi (0.5 km) from Power Plant Live. Make yourself at home in one of the 97 guestrooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include a television in a common area, discounted use of a nearby fitness facility, and a ballroom. Guests can catch a ride on the shuttle (surcharge), which operates within 2 mi. Grab a bite from the snack bar/deli serving guests of Brookshire Suites Inner Harbor BW Signature Collection. Wrap up your day with a drink at the bar/lounge. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Baltimore? This hotel has 2500 square feet (232 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is available for a surcharge.
Comfort Inn & Suites Baltimore Inner Harbor offers 97 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

37-inch LCD televisions come with premium satellite channels and pay movies. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Offsite parking within 275 ft (USD 30 per night)
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Computer station
  • Conference space (2500 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 37-inch LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Free local calls
  • Free long-distance calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 40 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 21 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: USD 30 per night (275 ft away)
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Brookshire Suites
Brookshire Suites BW Premier Collection Hotel Baltimore
Brookshire Suites Hotel
Brookshire Suites Hotel Baltimore's Inner Harbor
Brookshire Suites Baltimore's Inner Harbor Hotel
Brookshire Suites Inner Harbor Hotel
Brookshire Suites Inner Harbor
Brookshire Suites BW Premier Collection Hotel
Brookshire Suites BW Premier Collection Baltimore
Brookshire Suites BW Premier Collection
Comfort Inn & Suites Baltimore Inner Harbor Hotel
Comfort Inn & Suites Baltimore Inner Harbor Baltimore
Brookshire Suites Inner Harbor BW Signature Collection
The Brookshire Suites Inner Harbor BW Premier Collection
Comfort Inn & Suites Baltimore Inner Harbor Hotel Baltimore

Frequently asked questions

Overall score and ratings

2.8
Rating 5 - Excellent. 177 out of 1003 reviews
5 - Excellent 18%
Rating 4 - Good. 189 out of 1003 reviews
4 - Good 19%
Rating 3 - Okay. 174 out of 1003 reviews
3 - Okay 17%
Rating 2 - Poor. 169 out of 1003 reviews
2 - Poor 17%
Rating 1 - Terrible. 294 out of 1003 reviews
1 - Terrible 29%

3.1/5

Cleanliness

3.4/5

Staff & service

2.6/5

Amenities

2.7/5

Property conditions & facilities

2.5/5

Eco-friendliness

3/5 Okay

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This property is outdated. The staff is very friendly and accommodating. However, the hall ways smell of weed and when we asked for towels even the attendant who brought us the towels smelled of weed. The parking next door is pricy and the hotel does not offer any parking accommodations like others around it. Breakfast was adequate and normal eggs, sausage, cereal. The bathroom had a broken fan and the wall paper was peeling off. They do a security deposit upon entry. It is $100 and takes 3-5 business days to clear once you leave the hotel as long as you didn’t destroy the hotel. I had to call and ask for that information as they didn’t tel me upon check in or when I booked online. Also, it’s Baltimore so we expected all the homeless people and random local residents fighting on the corner…..
Stayed 2 nights in Jul 2022

2/5 Poor

Traveled with family
Disliked: Cleanliness, property conditions & facilities
My sisters and I traveled to Baltimore for a birthday celebration. Stayed at comfort inn & suites inner harbor. Holiday weekend price was good and location excellent. Everything else was pretty bad. Omg. No hot water daily. No manager on site daily, no maintenance staff daily, no answers to questions, issues daily, etc. I took a chance despite reviews. Never again! Requested toilet tissue, housekeeping said there wasn't any and gave us a box of Kleenex, I refused it and suggested she check empty rooms. She then brought us a roll. I'm so disappointed. It's a shame. Not managed well at all. If you can tolerate rats, stinky trash. Loitering and homeless folks surrounding this hotel. Go for it. Otherwise save your money and stay at a better hotel. I will say some front desk staff were nice and helpful. Bruce, and a few others. I feel bad for them working in that type of environment. Breakfast so so. Best to dine out. Missing a tv remote. Never received one. Again no maintenance staff. Housekeeper got mad because we hsd late check out today, attitude nasty. Then a male staff person used his key and came in our room, saw my sister and said oh my bad. What yhe what. We were granted late check out because of our flight schedule and shuttle pick up time. I'm sorry to blast this property but I had to share the truth. I hope they improve soon or shut down!
Stayed 5 nights in Jul 2022

3/5 Okay

Traveled with family
Liked: Staff & service, amenities
Front desk was friendly and helpful. Room was clean and comfortable, great bed. Hallway on our floor had vomit near elevator and in hall by our room. Was never cleaned up during 2 night stay. Breakfast was decent. Parking off site for $24 per day.
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super cute. I did book a king sized bed room and was called an hour before check in saying my room got changed to a queen room and the price would still be the same but it was still a nice room so no complaints. Would definitely stay again. Loved the location
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The room was nice and clean but the hallway smelled like poop. Also the tv in the bedroom did not work at all
Stayed 1 night in Jun 2022