“Room was exceptionally clean, cosy and a nice outlook. Didn’t interact verbally with any staff as all done online before and after arrival and had a code for KeyLock emailed to me.
Asked for a late check out of 11am , 8 weeks before arrival date but unable to accommodate which was disappointing. Bit pricey for a Tuesday night stay at $350+ a night,but probably taking advantage of Jimmy Bs 70th Birthday Bash (which we attended) as everything was booked out.
Would definitely stay again.
Parking……
“Room was exceptionally clean, cosy and a nice outlook. Didn’t interact verbally with any staff as all done online before and after arrival and had a code for KeyLock emailed to me.
Asked for a late check out of 11am , 8 weeks before arrival date but unable to accommodate which was disappointing. Bit pricey for a Tuesday night stay at $350+ a night,but probably taking advantage of Jimmy Bs 70th Birthday Bash (which we attended) as everything was booked out.
Would definitely stay again.
Parking……
“The motel was easy to find and well situated near shops and restaurants and it was quiet.
The room was very clean and had everything that was needed, we only stayed for one night but would stay longer if needed. Free parking was a plus, right outside the door. I requested for a ground floor room and was provided with that.
About two hours before check in time I received communication indicating the room number, passcode to open the door and the free wifi password.
I am very happy with the……
“The motel was easy to find and well situated near shops and restaurants and it was quiet.
The room was very clean and had everything that was needed, we only stayed for one night but would stay longer if needed. Free parking was a plus, right outside the door. I requested for a ground floor room and was provided with that.
About two hours before check in time I received communication indicating the room number, passcode to open the door and the free wifi password.
I am very happy with the……
“Unable to used the facility and trying to cancelled since i realised my booking st underra but not yet succeeded the person on chats kept asking thesame questions over and over from half pass 9 till 11pm, so li ley go.
I just need my refund money, i think i call the customer support on Monday 11 May'26.
Thus, feel off- fool. Thanks
Sincerely
Benedicta. O.Olawale
mob: 0431679151
Email: Toyin29@hotmail.com”
“Unable to used the facility and trying to cancelled since i realised my booking st underra but not yet succeeded the person on chats kept asking thesame questions over and over from half pass 9 till 11pm, so li ley go.
I just need my refund money, i think i call the customer support on Monday 11 May'26.
Thus, feel off- fool. Thanks
Sincerely
Benedicta. O.Olawale
mob: 0431679151
Email: Toyin29@hotmail.com”
“Our first visit to Alderwood Cottage and it was a delight with a very well equipped place and lovely location . We experienced a black out due to the high winds but this was handled very well by the agent and owner . Very peaceful and a great stay ”
“Our first visit to Alderwood Cottage and it was a delight with a very well equipped place and lovely location . We experienced a black out due to the high winds but this was handled very well by the agent and owner . Very peaceful and a great stay ”
“Air conditioning hot. Hallways bits of food on them. Rooms reasonably clean, however, water marks on the ceilings.
Restaurant we could not get in for dinner, we ate from the bar, food was terrible. They refunded the food from the bar after we complained to the receptionist in the morning.
In the morning we could not find any seat in the restaurant for breakfast which we had pre-paid. Asked the receptionist for a refund for the breakfast, she said "she would have to ask the manager.
Five star……
“Air conditioning hot. Hallways bits of food on them. Rooms reasonably clean, however, water marks on the ceilings.
Restaurant we could not get in for dinner, we ate from the bar, food was terrible. They refunded the food from the bar after we complained to the receptionist in the morning.
In the morning we could not find any seat in the restaurant for breakfast which we had pre-paid. Asked the receptionist for a refund for the breakfast, she said "she would have to ask the manager.
Five star……
“The room is very nice clean and quiet. It was suppose to be very good, the receptionist greeting you with big smile.
The only thing that is not so good is the service after we left. My daughter left behind a soft toy, there is no email address I can find online to contact them. I used their web site to contact them but didn’t get the feedback for days. The. I asked the second time and just replied didn’t find it”
“The room is very nice clean and quiet. It was suppose to be very good, the receptionist greeting you with big smile.
The only thing that is not so good is the service after we left. My daughter left behind a soft toy, there is no email address I can find online to contact them. I used their web site to contact them but didn’t get the feedback for days. The. I asked the second time and just replied didn’t find it”
“Very clean, comfortable & stylish accommodation with all the kitchenette amenities. There were several nice touches like cold water, coffee pod machine, complimentary drinks and treats for when we arrived including breakfast choices, condiments & much more!Great place and Monique is a helpful & responsive host. We really enjoyed our stay. We would recommend the place for anyone and will definitely look at staying here in the future.”
“Very clean, comfortable & stylish accommodation with all the kitchenette amenities. There were several nice touches like cold water, coffee pod machine, complimentary drinks and treats for when we arrived including breakfast choices, condiments & much more!Great place and Monique is a helpful & responsive host. We really enjoyed our stay. We would recommend the place for anyone and will definitely look at staying here in the future.”
"The room is very nice clean and quiet. It was suppose to be very good, the receptionist greeting you with big smile.
The only thing that is not so good is the service after we left. My daughter left behind a soft toy, there is no email address I can find online to contact them. I used their web site to contact them but didn’t get the feedback for days. The. I asked the second time and just replied didn’t find it"