Family Double Room | Free WiFi, bed sheets
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Reviews of The Priory Hotel

3 out of 5
The Priory Hotel
The Square, Beauly, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 72 out of 137 reviews" "
Rating 8 - Good. 51 out of 137 reviews" "
Rating 6 - Okay. 11 out of 137 reviews" "
Rating 4 - Poor. 0 out of 137 reviews" "
Rating 2 - Terrible. 3 out of 137 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Amra

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got what I paid. No fridge in rooms, the whole hotel was stuff.
Response from Priory Hotel on Apr 30, 2024
Hello Amra,Thank you for your review. We are sorry to hear you did not enjoy your experience at our hotel. We do not have fridges in any of our bedrooms and we do not advertise that we do.

10/10 Excellent

gail

Liked: Staff & service, property conditions & facilities
The customer service was epic. They accommodated our late arrival. We will be back Ps my mom says safety bar in shower
Stayed 1 night in Apr 2024
Response from Priory Hotel on Apr 30, 2024
Hello Gail,Thank you so much for your kind words and for taking the time to leave us an amazing review. We are thrilled to hear that you had an epic experience with our team and that we were able to accommodate your late arrival smoothly. As an employee owned business providing exceptional service, especially during challenging circumstances, is always our top priority. We truly appreciate your business and look forward to welcoming you back in the future!

10/10 Excellent

jim

Stayed 1 night in Mar 2024
Response from Priory Hotel on Apr 30, 2024
Thank you for your rating Jim.

6/10 Okay

Nick

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Wifi poor. Keeps switching off. Booked a comfort double. Got a twin with two individually made up beds pushed together. Room noisy.
Stayed 1 night in Feb 2024
Response from Priory Hotel on Mar 13, 2024
Hello Nick,We offer complimentary wifi and unfortunately at times there may be issues with wifi which is out of our control. You were given a complimentary upgrade to a Superior Room as there was an issue in the hotel with some of our rooms due to a faulty boiler. We are sorry this was not communicated to you at check in.

8/10 Good

Joy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Priory Hotel, Beauly
Two criticisms: ultra basic tea and coffee provision. Only horrible powdered ‘Nescafe Original’ coffee sachets provided. No decaf, no drinkable coffee. Only Tetley breakfast teabags. No fruit tea or decaf alternatives. ONE Small packet containing 2 biscuits provided between 2 guests. In bathroom fixed handwash beside sink and fixed conditioning shampoo in shower. No shower gel or soap provided so have to use shampoo to wash with in the shower. Why is room provision so ultra basic when rest of hotel experience is so good?
Stayed 2 nights in Jan 2024
Response from Priory Hotel on Mar 13, 2024
Hello Joy,Our tea and coffee facilities include both caffeinated and decaffeinated and I am sorry there was a shortage in your room. If you had made us aware of the issue during your stay we could have provided you with extras. We provide conditioning shampoo and handwash in all our rooms and do not supply individual ones due to waste and the environment.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Good clean hotel, one night stay when travelling for a work visit. Clean and tidy everywhere, can see they are slowly refurbishing. Good shower and bathroom which is a must! Had evening meal and breakfast, couldn’t fault either.
Stayed 1 night in Jan 2024
Response from Priory Hotel on Mar 13, 2024
Hello,Thank you for your review and we are delighted to hear you enjoyed your stay and look forward to welcoming you back.

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st Class
Very friendly and accommodating staff throughout. Excellent food and service. Couldn’t do enough for me. Would highly recommend and will definitely stay again when in the area.
Stayed 1 night in Jan 2024
Response from Priory Hotel on Mar 13, 2024
Hello Adam,Thank you for taking the time to review your stay. We are delighted to hear you were well looked after.

2/10 Terrible

Fiona

Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

terry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet , but great transport options to the bigger city and cheap
Stayed 2 nights in Jul 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

CAMPBELL

Stayed 1 night in Jul 2023

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class
Stayed 1 night in Jul 2023

6/10 Okay

Alan

Stayed 1 night in Jul 2023

6/10 Okay

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and spacious
Stayed 1 night in Jun 2023

8/10 Good

Susan

Stayed 2 nights in Jun 2023

10/10 Excellent

ROSEANN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious room.places of interest to visit and good food.
Stayed 4 nights in Jun 2023

8/10 Good

Eileen

Liked: Staff & service, property conditions & facilities, room comfort
Welcoming, relaxed vibe
The hotel is in an excellent setting with ample free parking close by. Our room was spacious and comfortable but with some aspects requiring attention eg stains on the carpet. All staff were welcoming, efficient and professional and breakfasts were excellent. There was good wifi in the room even though a long way from the main public areas. We enjoyed our stay in the Priory Hotel and would not hesitate to recommend for a relaxing and comfortable stay.
Stayed 3 nights in Jun 2023

10/10 Excellent

Alice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Pawlina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Friendly staff at check in and throughout stay. Room was large, bathroom appeared recently refurbished. Beds were firm and very comfortable. Breakfast was plentiful and tasty. We had dinner both nights and thoroughly enjoyed it.
Stayed 2 nights in Apr 2023

10/10 Excellent

Shane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beauly is an ideal base for walking and The Priory is an ideal base in Beauly. The staff are truly excellent throughout, both efficient and friendly. The food in the restaurant was varied enough for multiple days and there's a great curry house across the road if you fancy a change. We had a very enjoyable stay here.
Stayed 4 nights in Apr 2023

10/10 Excellent

HEATHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
The Hotel was perfect, only issue think they could do with New bedroom windows, But that did not spoil my stay. Hotel is clean Hotel is friendly Hotel was very 🔥 Food is great. And we would definitely be back.
Stayed 4 nights in Dec 2022

10/10 Excellent

Peter

Liked: Staff & service, amenities, property conditions & facilities
Friendly and helpful
Response from Z on Dec 16, 2022
Good Afternoon Peter,Thank you very much for your positive review, we look forward to welcoming you again soon!Kind RegardsZubair

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hidden gem outside the city
Great place to stay if visiting Inverness for work or pleasure and is only a short drive back into the city
Stayed 1 night in Oct 2022
Response from Paula on Dec 2, 2022
Hello Stuart,Thank you for taking the time to review your recent stay with us and we are glad you enjoyed your time at the hotel.

10/10 Excellent

John

Stayed 1 night in Sep 2022

6/10 Okay

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Good and bad
Suite was lovely , quiet on the side of the hotel. Bed comfy, pillows like bricks ! ( we bought new ones of our own to use the second night) Not enough towels , one bath towel between two of us for two night stay. Asked for extra one twice but never got. The staff were lovely, but appeared rushed off their feet. A disappointment really considering what we paid for the stay.
Stayed 2 nights in Sep 2022

8/10 Good

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
lights, yes, no!
everything was tpp quality except bedside lights which were a hassle finding the switches which are on the UNDERSIDE of the mounting and not on the faceplate as one would expect. Also, one of the reading lights kept going on and off most of the night; most irritating.
Stayed 1 night in Sep 2022

10/10 Excellent

Stephen

Stayed 1 night in Aug 2022

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
room ok but tiny screen TV so far away we couldn't see it
Stayed 1 night in Jun 2022

10/10 Excellent

Stephane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2022

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great and comfortable. Only thing was we wished they had a smart tv so we could have streamed Netflix or Prime. The tv didn’t pick up much and only a couple of channels seemed to work but other than that it was great.
Stayed 2 nights in Jun 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Paula Dick on Jun 14, 2022
Thank you for your review.

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, friendly staff, good food.
Stayed 1 night in Jun 2022
Response from Paula Dick on Jun 14, 2022
Hello RObert, Thank you for taking the time to write a review about your recent stay. Kind Regards Paula Dick

8/10 Good

Brian

Stayed 1 night in May 2022
Response from Paula Dick on Jun 14, 2022
Thank you for your review.

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Priory is well situated in Beauly for all local sevices.mour twin room was a gold size and well presented. The staff were friendly and helpfull. The eveninb meal and breakfasg ghe followinv morninv were excellent.
Stayed 1 night in May 2022
Response from Paula Dick on Jun 14, 2022
Hello Thomas, Thank you for taking the time to review our hotel. Kind Regards Paula

8/10 Good

Roma

Stayed 1 night in May 2022
Response from Paula Dick on Jun 14, 2022
Thank you for your review.

6/10 Okay

Donald A

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2022
Response from Paula on Jun 14, 2022
Thank you for your review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Katharine

Stayed 1 night in Mar 2022

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class
Staff very friendly and helpful. Lovely clean hotel, I will definitely be going back.
Stayed 3 nights in Jan 2022
Response from Paula on Jan 27, 2022
Hello Susan, Thank you for taking the time to write a review about your recent stay. We are delighted to hear you had a good experience and look forward to welcoming you back. Kind Regards Paula

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great center for seeing the Highlands.
Stayed 5 nights in Jan 2022
Response from Paula on Jan 27, 2022
Hello Douglas, Thank you for your great review and informing our future guests about our great location. Kind Regards Paula

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are really helpful and courteous, the rooms very clean and of a good size and excellent food with plenty of choice.
Stayed 2 nights in Nov 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
I can honestly say this was one of the best short stays i have ever had, the hotel was very clean, staff were friendly the location was good and the food excellent. Would definitely visit again
Stayed 3 nights in Nov 2021

8/10 Good

alan

Liked: Cleanliness, staff & service, amenities
Rooms clean but need modernization. Shower room updated and nice.
Stayed 1 night in Oct 2021

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and parking with first-class facilities on site. Food excellent and ideal centre for Scottish Highlands.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Friendly and welcoming
Overall good stay, was put in wrong type of room without explanation, when raised with hotel it was dealt with very well. Staff were excellent throughout, very friendly and welcoming
Stayed 2 nights in Oct 2021