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Overview of Best Western Plus Castlerock Inn & Suites

Photo gallery

Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Best Western Plus Castlerock Inn & Suites

2.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationScottsdale Center2 min drive
    Popular LocationTiger Stadium3 min drive
    Popular LocationWalmart Headquarters4 min drive
    AirportFayetteville, AR (XNA-Northwest Arkansas Regional)19 min drive

Choose dates to view prices

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

5/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

About this area

Bentonville

Located in Bentonville, Best Western Plus Castlerock Inn & Suites is in the city center. Peel Mansion And Historic Gardens and Rogers Little Theater are local landmarks, and the area's natural beauty can be seen at Beaver Lake and Hobbs State Park. Lawrence Plaza Ice Rink & Splash Park and Compton Gardens and Conference Center are also worth visiting.
Popular Location

What's nearby

  • Scottsdale Center - 2 min drive
  • Tiger Stadium - 3 min drive
  • Walmart Headquarters - 4 min drive
  • World Trade Center Arkansas - 5 min drive
  • John Q. Hammons Convention Center - 8 min drive

Getting around

  • AirportNorthwest Arkansas Regional Airport (XNA) - 19 min drive

Restaurants

  • McAlister's Deli — 5 min walk
  • Taziki's — 6 min walk
  • Azul Tequila — 6 min walk
  • Gusano's — 14 min walk
  • Doe's Eat Place — 17 min walk
View in a map

About this property

Best Western Plus Castlerock Inn & Suites

Hotel in Bentonville with free breakfast and indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and a meeting room. All 83 rooms provide free WiFi and free wired Internet, LED TVs with digital channels, and conveniences like refrigerators and microwaves. Guests will also find coffee makers, free local calls, and safes.
Best Western Plus Castlerock Inn & Suites offers 83 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitization guidelines of We Care Clean (Best Western)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Onsite parking is wheelchair accessible

Food and drink

  • Free full breakfast available daily

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Sunday and Monday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Castlerock
Best Western Plus Castlerock
Best Western Plus Castlerock Bentonville
Best Western Plus Castlerock Inn
Best Western Plus Castlerock Inn Bentonville
Bentonville Best Western
Best Western Bentonville
Best Western Plus Castlerock Inn Suites
Best Plus Castlerock & Suites
Best Western Plus Castlerock Inn & Suites Hotel
Best Western Plus Castlerock Inn & Suites Bentonville
Best Western Plus Castlerock Inn & Suites Hotel Bentonville

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Castlerock Inn & Suites and receive a full refund?
Yes, Best Western Plus Castlerock Inn & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Castlerock Inn & Suites cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Best Western Plus Castlerock Inn & Suites?
As of Jan 20, 2021, prices found for a 1-night stay for 2 adults at Best Western Plus Castlerock Inn & Suites on Jan 21, 2021 start from $54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Best Western Plus Castlerock Inn & Suites have a pool?
Yes, this property has an indoor pool. Pool access is from 6 AM–10 PM.
Is Best Western Plus Castlerock Inn & Suites pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Plus Castlerock Inn & Suites?
Self parking is free at this property.
What time is check-in at Best Western Plus Castlerock Inn & Suites?
Check-in is from 3:00 PM - 2:00 AM.
What time is check-out at Best Western Plus Castlerock Inn & Suites?
Check-out is at 11 AM.
Where is Best Western Plus Castlerock Inn & Suites located?
Located in the heart of Bentonville, this hotel is 1.2 mi (2 km) from Horsebarn Trailhead and 2.8 mi (4.4 km) from Walmart Headquarters. Scottsdale Center and Tiger Stadium are also within 2 mi (3 km).
4.4
Excellent
Rating 5 - Excellent. 429 out of 758 reviews
5 - Excellent 57%
Rating 4 - Good. 249 out of 758 reviews
4 - Good 33%
Rating 3 - Okay. 55 out of 758 reviews
3 - Okay 7%
Rating 2 - Poor. 16 out of 758 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 758 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
It was very clean and comfortable. Our biggest issue was the low toilets, which are uncomfortable for people with knee and hip problems. The microwave didn't work, but they immediately changed it out when I told the staff about it. We will definitely stay there again on our next visit to Bentonville.
Stayed 3 nights in Jan 2021

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness
The rooms on the street are very noisy. Road noise that the windows do not block. We were on the third floor and it was terrible. Staff said it would quiet down, but didn’t.
Stayed 1 night in Jan 2021

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Very clean. The smell of bleach was STRONG in the towels and linens. Property is clean and I loved my room. Only drawback is it’s by a busy road so there’s some noise to deal with
Stayed 2 nights in Jan 2021

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
No coffee maker unless you specifically ask for one.
Stayed 1 night in Dec 2020

3/5 Okay

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
The website advertised a pool and hot tub, however, upon arrival we learned that it was closed due to Covid-19. We've traveled and used hotel rooms a number of times this year, and this is the only pool and hot tub that were closed entirely. Other places just had a limit, which was much smarter since they had it listed as an amenity. The pool and hot tub were both filled up and running so it was entirely frustrating. We would have chosen a different hotel had we known, and because their website was not updated, we will not be staying at this one ever again since they wasted our money. No discount was offered either.
Stayed 1 night in Nov 2020

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