Bernaville Castle Hotels

"Make sure wifi works and check fire alarm "

"The car parking was nothing like described. The onsite parking was “full”, despite arriving as soon as check-in opened. Also it’s unreservable. There was no street parking nearby and the receptionist’s best suggestion was to park on the boulevards 10-15 minutes walk away. I cannot walk that. After circling for 40 minutes in hope of a space opening up, I gave up and checked in at a different hotel with a genuine car park. If parking matters to you, don’t stay here. I can’t comment on other facilities, though reception looked ‘tired’."

"Mercure Amiens Cathedrale is a lovely, modern hotel opposite the stunning and very old cathedral. The hotel and room were clean and well equipped, the location was great and the breakfast (we had the ‘express’) was tasty. Staff was friendly and helpful."

"Parking easy and secure, good wifi connection"

"Used the hotel when I travelled with my dog. It was perfect. Very nice staff. I had left a book in the room and they are keeping it till I get back there. I was so pleased and grateful for that."

"Rooms were great, clean and bright. All renovated. Lobby area was nice with the barn restaurant all in one place. "

"Clean and what I need"

"Had to wait at reception for staff to appear! Rang bell 3 times. Knocked on door marked private. Called out. Phoned property, rang in front of me - no one answered. Sent message. Finally someone arrived from one of the hallways but passed us and went into breakfast room with out saying anything. Then came back out to check us in. No apologies. Also we paid for breakfast but next morning my husband was very sick, had been up all night vomiting, so I had breakfast alone and did not get refunded for my husbands breakfast! "

"The room was clean and spacious, we were given two adjoining rooms as there is work going on at the hotel. The staff were welcoming and friendly."