Choose dates to view prices

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Photo gallery for Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Exterior
On the beach, white sand
On the beach, white sand
Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas
Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas

Overview of Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

5.0 star property

4.6/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
1 Avenue de l'Impératrice, Biarritz, Pyrenees-Atlantiques, 64200

Explore the area

  • Popular LocationGrand Beach5 min walk
  • Popular LocationCasino Barriere7 min walk
  • Popular LocationBiarritz Lighthouse16 min walk
  • AirportBiarritz (BIQ-Pays Basque)14 min drive

Room options

About this area

Biarritz

Located in Biarritz, Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt is in the city center and on the beach. Biarritz Lighthouse is a notable landmark, and the area's natural beauty can be seen at Grand Beach and Bay of Biscay. Traveling with kids? Don't miss Biarritz Aquarium. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ziplining nearby.

What's nearby

  • Grand Beach - 5 min walk
  • Miramar Beach - 6 min walk
  • Biarritz City Hall - 6 min walk
  • Casino Barriere - 7 min walk
  • Biarritz Lighthouse - 16 min walk

Getting around

  • Biarritz Station - 14 min drive
  • San Sebastian (EAS) - 40 min drive

Restaurants

  • Palais de Jade - 3 min walk
  • LTB La Table Basque - 5 min walk
  • La Crêpe Dentelle - 5 min walk
  • Pizzeria des Arceaux - 5 min walk
  • Le Clos Basque - 6 min walk

About this property

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

5-star historic palace by the ocean
A poolside bar, a terrace, and shopping on site are just a few of the amenities provided at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt. Active travelers can enjoy amenities like aerobics and Pilates at this palace. Indulge in a facial, aromatherapy, and a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature French cuisine and ocean views. Yoga classes are offered at the gym; the property also has a garden, a playground, and a hair salon. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and an outdoor entertainment area.
Additional perks include:
  • An indoor pool and an outdoor pool, with cabanas, sun loungers, and pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, an elevator, and smoke-free premises
  • Free newspapers, express check-in, and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff and location
Room features
All 142 individually decorated rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Frette Italian sheets, and Select Comfort beds
  • Designer toiletries, tubs or showers, and hair dryers
  • 55-inch HDTVs with premium channels
  • Wardrobes/closets, electric kettles, and heating

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured uncovered self parking on site (surcharge; includes in/out privileges)
  • Uncovered valet parking on site (EUR 30 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 50-50 for adults and EUR 25-25 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • La Rotonde
  • Le Sunset
  • Le Lounge
  • Le Bar Napoleon III

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 55-inch LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 90.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between EUR 50 and EUR 50 for adults, EUR 25 and EUR 25 for children (approximately)
  • Uncovered self parking fee: EUR 30 per day (in/out privileges)
  • Uncovered valet parking fee: EUR 30 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ guests
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Palais Imperial
du Palais Imperial Biarritz
Hôtel du Palais Imperial Resort
Hôtel du Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort
Palais Imperial Biarritz
Palais Imperial
Hôtel Palais Imperial Resort Biarritz
Palais Imperial Biarritz
Palace Hôtel du Palais Imperial Resort & Spa Biarritz
Biarritz Hôtel du Palais Imperial Resort & Spa Palace
Palace Hôtel du Palais Imperial Resort & Spa
Hôtel du Palais Imperial Resort & Spa Biarritz
Hôtel Palais Imperial Resort
Palais Imperial
Hôtel du Palais Imperial Resort Spa
Hôtel Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort
Palais Imperial Biarritz
Palais Imperial
Palace Hôtel du Palais Imperial Resort & Spa Biarritz
Biarritz Hôtel du Palais Imperial Resort & Spa Palace
Palace Hôtel du Palais Imperial Resort & Spa
Hôtel du Palais Imperial Resort & Spa Biarritz
Hôtel du Palais Imperial Resort Spa
Hôtel Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort
Palais Imperial Biarritz
Palais Imperial
Palace Hôtel du Palais Imperial Resort & Spa Biarritz
Biarritz Hôtel du Palais Imperial Resort & Spa Palace
Palace Hôtel du Palais Imperial Resort & Spa
Hôtel du Palais Imperial Resort & Spa Biarritz
Hôtel du Palais Imperial Resort Spa
Palais Imperial Biarritz

Frequently asked questions

Does Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

As of Nov 28, 2022, prices found for a 1-night stay for 2 adults at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt on Dec 1, 2022 start from $281.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Self parking is available for EUR 30 per day. Valet parking is available for EUR 30 per day. Limited spots are available.

What time is check-in at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt located?

Located in Biarritz, this beachfront palace is in the city center and within a 10-minute walk of Grand Beach, Bay of Biscay, and Biarritz City Hall. Casino Barriere and Biarritz Lighthouse are also within 1 mi (2 km).

Can I cancel my reservation for free at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt and receive a full refund?

Yes, Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt offers free cancellation on select room rates, because flexibility matters! Please refer to Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 152 out of 205 reviews" "
" "5 - Excellent 74%
Rating 4 - Good. 36 out of 205 reviews" "
" "4 - Good 18%
Rating 3 - Okay. 6 out of 205 reviews" "
" "3 - Okay 3%
Rating 2 - Poor. 10 out of 205 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 1 out of 205 reviews" "
" "1 - Terrible 0%

4.8/5

Cleanliness

4.6/5

Staff & service

4.8/5

Amenities

4.6/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Jessica
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Hotel du Palais was absolutely magical. The hotel is one of the most beautiful buildings I have ever seen and the views are stunning. Dinner in the restaurant was wonderful. Our whole stay the staff could not have been more courteous or professional. The only thing we were disappointed about was that we only booked 2 nights. Had we known what a gem this resort was I would have wanted at least 4. Thank you for the wonderful stay!
Stayed 2 nights in Nov 2022

5/5 Excellent

Francisco
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and vip service. Very well located
Stayed 3 nights in Oct 2022

5/5 Excellent

Albert
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast service is understaffed. Not the staff's fault, obviously. They do their best. Management needs to answer, though. A flagship property with one of the most stunning ocean views in the world, yet not enough staff to allow guests to fully enjoy the environment and experience.
Stayed 3 nights in Oct 2022

5/5 Excellent

Marcelo, Stanford
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb property. Wonderful views and amenities.
Stayed 2 nights in Sep 2022

5/5 Excellent

Alex, Medina
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic hotel built over 200 years ago and nicely remodeled with best in class amenities. Great service and staff. Thank you Clara for your welcoming reception
Stayed 2 nights in Sep 2022

4/5 Good

wonmin
Stayed 1 night in Aug 2022

5/5 Excellent

Kevin
Traveled with family
Stayed 3 nights in Jul 2022

5/5 Excellent

K
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Magical place!
We had a fabulous stay at this historic and beautifully restored monument hotel. From the moment we check-in, Semen, provided the most attentive care and attention, and walked us to our room and gave us a tour of the hotel. Julien at Concierge gave us exceptional, above and beyond service and information throughout our stay. This was one of the most memorable stay and experience. The dining at the La Rotonda was amazing, the pool is gorgeous, the spa was amazing. Everyone at the hotel provided absolutely the best service. Extraordinary experience!
sunset from the terrace bar
Stayed 3 nights in Jul 2022

5/5 Excellent

Antonio, Hialeah
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel in an amazing location. The food and staff where top notch. I highly recommend this hotel even though it’s expensive