Mercure Plaza Biel

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Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Mercure Plaza Biel

UNESCO Sustainable Travel Pledge

Mercure Plaza Biel

4.0 star property

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Social distancing
Map
Neumarktstrasse 40, Biel, BE, 2502

Explore the area

  • Popular LocationSwiss Reformed City Church6 min walk
  • Popular LocationMuseum Schwab9 min walk
  • Popular LocationLake Biel18 min walk
  • AirportBern (BRN-Belp)48 min drive

Choose dates to view prices

About this area

Biel

Located in Biel, Mercure Plaza Biel is in the city center and on a river. Maison des Dragons and Schlossberg Castle are local landmarks, and some of the area's activities can be experienced at Jura Crest Trail and Grenchen Ferry Terminal. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Guests appreciate the hotel's central location.

What's nearby

  • City Park - 5 min walk
  • Swiss Reformed City Church - 6 min walk
  • Museum Schwab - 9 min walk
  • Lake Biel - 18 min walk
  • Jura Crest Trail - 9 min drive

Getting around

  • Biel/Bienne Station - 11 min walk
  • Bern (BRN-Belp) - 48 min drive

Restaurants

  • Le Panetier - 2 min walk
  • Bigg's - 4 min walk
  • KüBBan - 4 min walk
  • Chez Rüfi - 4 min walk
  • Il Rusticone - 4 min walk

About this property

Mercure Plaza Biel

4-star eco-friendly hotel near Lake Biel
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite. All 100 rooms offer free WiFi, minibars, and flat-screen TVs with cable channels. Room service, coffee makers, and free bottled water are among the other amenities available to guests.
Mercure Plaza Biel offers 100 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Biel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 19.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: CHF 25.00 for adults and CHF 25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Sauna
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • German
  • Italian

Business services

  • Business center
  • Conference space (1700 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Restaurants on site

  • Restaurant Barrique

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in fee: CHF 30.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CHF 30.00

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city: CHF 1.00 per person, per night
  • Tourism fee: CHF 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 25.00 for adults and CHF 25 for children (approximately)
  • Self parking fee: CHF 19.00 per night (in/out privileges)
  • Pet fee: CHF 25.00 per pet, per night
  • Early check-in fee: CHF 30.00 (subject to availability)
  • Late check-out fee: CHF 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Biel Plaza
Mercure Hotel Biel Plaza
Mercure Plaza Biel
Accor Plaza Biel
Mercure Plaza Biel Hotel
Mercure Plaza Biel Hotel Biel
Mercure Plaza Biel Biel
Mercure Plaza Biel Hotel
Mercure Plaza Biel Hotel Biel

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 113 out of 396 reviews
5 - Excellent 29%
Rating 4 - Good. 208 out of 396 reviews
4 - Good 53%
Rating 3 - Okay. 49 out of 396 reviews
3 - Okay 12%
Rating 2 - Poor. 19 out of 396 reviews
2 - Poor 5%
Rating 1 - Terrible. 7 out of 396 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake and centre nearby good location
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and helpful staff all around
Stayed 1 night in Aug 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

5/5 Excellent

Stayed 1 night in Aug 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quality and value
all good, nice hotel
Stayed 1 night in Aug 2020