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Mercure Plaza Biel

Photo gallery for Mercure Plaza Biel

Exterior
International cuisine
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
International cuisine

Overview of Mercure Plaza Biel

Mercure Plaza Biel

4.0 star property
8.0 out of 10 Very Good
8.0/10 Very Good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Neumarktstrasse 40, Biel, BE, 2502

Explore the area

  • Popular LocationCity Park5 min walk
  • Popular LocationOmega Museum14 min walk
  • Popular LocationLake Biel18 min walk
  • AirportBern (BRN-Belp)46 min drive

Room options

About this area

Biel

Located in Biel, Mercure Plaza Biel is in the city center and on a river. The area's natural beauty can be seen at Chasseral Nature Park and Doubs Nature Park, while Museum Schwab and Omega Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at LaserGame Biel/Bienne or Torti Arena. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Guests appreciate the hotel's central location.
Visit our Biel travel guideOpens in a new window
Map

What's nearby

  • City Park - 5 min walk
  • Swiss Reformed City Church - 6 min walk
  • Museum Schwab - 9 min walk
  • Omega Museum - 14 min walk
  • Lake Biel - 18 min walk

Getting around

  • Biel/Bienne Station - 11 min walk
  • Bern (BRN-Belp) - 46 min drive

Restaurants

  • Le Panetier - 3 min walk
  • Hou Kei Asia Fast Food - 3 min walk
  • Ici C'Est Le Vin - 4 min walk
  • Chez Rüfi - 4 min walk
  • Farel Bistro - 3 min walk

About this property

Mercure Plaza Biel

4-star hotel by the river
Consider a stay at Mercure Plaza Biel and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The onsite restaurant, Restaurant Barrique, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a gym.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • An elevator, luggage storage, and a 24-hour front desk
  • A front-desk safe, concierge services, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 100 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes. Guests reviews speak well of the spacious rooms at the property.
Extra amenities include:
  • Free infant beds and free extra beds
  • Free toiletries and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends; CHF 25 for adults and CHF 25 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Barrique

Things to do

  • Gym
  • Sauna

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 1,700 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in fee: CHF 30.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CHF 30.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 2.00 per accommodation, per night
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25.00 for adults and CHF 25 for children
  • Self parking fee: CHF 19.00 per night (in/out privileges)
  • Pet fee: CHF 25.00 per pet, per night
  • Early check-in fee: CHF 30.00 (subject to availability)
  • Late check-out fee: CHF 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Biel Plaza
Mercure Hotel Biel Plaza
Mercure Plaza Biel
Accor Plaza Biel
Mercure Plaza Biel Hotel
Mercure Plaza Biel Hotel Biel
Mercure Plaza Biel Biel
Mercure Plaza Biel Hotel
Mercure Plaza Biel Hotel Biel

Frequently asked questions

Is Mercure Plaza Biel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per night.

How much does it cost to stay at Mercure Plaza Biel?

As of Jun 4, 2023, prices found for a 1-night stay for 2 adults at Mercure Plaza Biel on Jun 18, 2023 start from $130.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Plaza Biel?

Self parking is available for CHF 19.00 per night.

What time is check-in at Mercure Plaza Biel?

Check-in is from 2 PM - midnight. Early check-in is available for a fee of CHF 30.00 (subject to availability).

What time is check-out at Mercure Plaza Biel?

Check-out is at noon. Late check-out is available for CHF 30.00 (subject to availability).

Where is Mercure Plaza Biel located?

Located in the heart of Biel, this hotel is within a 10-minute walk of City Park, Swiss Reformed City Church, and Museum Schwab. LaserGame Biel/Bienne and Omega Museum are also within 15 minutes. Biel/Bienne Station is 11 minutes by foot.

Mercure Plaza Biel Reviews

Mercure Plaza Biel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 127 out of 420 reviews" "
" "10 - Excellent 30%
Rating 8 - Good. 214 out of 420 reviews" "
" "8 - Good 51%
Rating 6 - Okay. 53 out of 420 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 19 out of 420 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 7 out of 420 reviews" "
" "2 - Terrible 2%

8.7/10

Cleanliness

8.3/10

Staff & service

8.3/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Stayed 1 night in Aug 2022

6/10 Okay

Avi

Business traveler
Liked: Staff & service
Roomswere not cleaned proparly, no filling of the coffee sachets. Aircondition does not cool. Very nice stuff
Stayed 2 nights in Jun 2022

10/10 Excellent

JACKIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Xin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake and centre nearby good location
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and helpful staff all around
Stayed 1 night in Aug 2021

10/10 Excellent

Vakur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quality and value
all good, nice hotel
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a 4 Stars
The Hotel has no room service. The cleaning lady entered in my room without knocking. The restaurant does not open every day. The breakfast is not on self-service mode. They tried to charge parking fees on me. I had no car. They tried to make me pay the entire fee twice (check-in and check-out) and it was already paid. Quality of the air inside the room is horrible, creating lot of caugh. It is definitely not a 4 stars.
Stayed 2 nights in Jul 2020

8/10 Good

Natalie, Brooklyn ny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room service claimed it was 24 hrs and it was not. The food was also a tv dinner that was warmed in the microwave for 8 mins i know because it said it on the box. Tv dinner was 15 dollars . Also they cut all current/light at 12am the first night I was there. Breakfast was below aaverage. Besides this staff was really nice.
Stayed 3 nights in Nov 2019