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Overview of Hotel Gran Bilbao

Photo gallery

Reception
In-room safe, desk, blackout drapes, free WiFi
In-room safe, desk, blackout drapes, free WiFi
View from Room
View from Room

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Breakfast Available
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationSantiago Cathedral14 min walk
    Popular LocationMuseum of Archaeology Bizkaya16 min walk
    Popular LocationBizkaia Frontoia2 min drive
    AirportBilbao (BIO)23 min drive
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  • Executive Double or Twin Room

    5/5 guest room rating

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsExecutive Double or Twin Room
  • Quadruple Room

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 2 Twin Beds and 1 Double Sofa Bed
    More detailsQuadruple Room
  • Double Room Single Use

    4.4/5 guest room rating

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 1
    • 1 Twin Bed
    More detailsDouble Room Single Use
  • Double Room, Mountain View

    Room amenities

    • 301 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsDouble Room, Mountain View
  • Triple Room, 3 Twin Beds

    4.7/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    • 3 Twin Beds
    More detailsTriple Room, 3 Twin Beds
  • Suite, Jetted Tub

    Room amenities

    • 807 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, Jetted Tub
  • Double Room, City View (Urban Style)

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsDouble Room, City View (Urban Style)
  • Double or Twin Room

    4.8/5 guest room rating

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsDouble or Twin Room

About this area

Bilbao

Located in Bilbao, Hotel Gran Bilbao is in the historical district and on a river. Diocesan Museum of Sacred Art and Guggenheim Museum Bilbao are cultural highlights, while Plaza Moyua is a notable landmark. Museo Marítimo Ría de Bilbao and Maritime Museum are also worth visiting.
Visit our Bilbao travel guide
Popular Location

What's nearby

  • Santiago Cathedral - 14 min walk
  • Museum of Archaeology Bizkaya - 16 min walk
  • Arriaga Theater - 17 min walk
  • Bizkaia Frontoia - 2 min drive
  • Basilica of Begona - 15 min drive

Getting around

  • Bilbao Miribilla Station - 3 min drive
  • Atxuri Tram Station - 9 min walk
  • AirportBilbao Airport (BIO) - 23 min drive

Restaurants

  • Miren Itziar — 7 min walk
  • Arandia — 8 min walk
  • Taberna Astuy — 8 min walk
  • Sidreria Galtzagorri — 9 min walk
  • Bislacco — 10 min walk

About this property

Hotel Gran Bilbao

Riverfront Bilbao hotel in Santutxu, near Diocesan Museum of Sacred Art
Along with a conference center, this smoke-free hotel has a business center and conference space. WiFi in public areas is free. Other amenities include self parking, concierge services, and a 24-hour front desk. All 202 rooms offer free WiFi, room service, and TVs. Other amenities available to guests include hair dryers, safes, and desks.
Hotel Gran Bilbao offers 202 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and complimentary toiletries.
The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Measures to reduce infection (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: EUR 15 per stay
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–9:30 AM on weekends: EUR 17 per person
  • Room service available

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference center (19375 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • TV

More

  • Desk
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in from 2 PM - 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from August 25 2020 to December 31 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
2 per room (up to 55 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17 per person (approximately)
  • Self parking fee: EUR 15 per stay
  • Pet fee: EUR 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply

Property is also known as

Bilbao Gran Hotel
Gran Hotel Bilbao
Hotel Gran Bilbao Sercotel
Hotel Sercotel Gran Bilbao
Sercotel Bilbao Gran
Sercotel Bilbao Hotel
Sercotel Gran Bilbao
Sercotel Gran Hotel Bilbao
Sercotel Hotel Bilbao
Sercotel Gran Bilbao Hotel Bilbao
Hotel Sercotel Gran
Sercotel Hotel Gran
Hotel Gran Bilbao Hotel
Hotel Gran Bilbao Bilbao
Hotel Gran Bilbao Hotel Bilbao

Frequently asked questions

Can I cancel my reservation for free at Hotel Gran Bilbao and receive a full refund?
Yes, Hotel Gran Bilbao offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Gran Bilbao cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Gran Bilbao pet-friendly?
Yes, this property allows pets (limit 2 per room) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 25 per pet, per night.
How much is parking at Hotel Gran Bilbao?
Self parking is available for EUR 15 per stay.
What time is check-in at Hotel Gran Bilbao?
Check-in is from 2 PM - 2:00 AM.
What time is check-out at Hotel Gran Bilbao?
Check-out is at noon.
Where is Hotel Gran Bilbao located?
Located in Santutxu, this hotel is 0.4 mi (0.6 km) from Diocesan Museum of Sacred Art and within 3 mi (5 km) of Plaza Moyua and Guggenheim Museum Bilbao. Atxuri Tram Station is 9 minutes by foot and Basarrate Station is 9 minutes.
4.5
Wonderful
5 - Excellent
369
4 - Good
266
3 - Okay
40
2 - Poor
5
1 - Terrible
2

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very welcoming. Great size rooms and huge bed
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
"Cool" modern hotel with FAB staff. Very clean, arty & the best breakfast.
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, good restaurant. Attending a business meeting.
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good size room, very clean, great breakfast. In particular, the staff were fantastic; very efficient, helpful, and friendly. Thank you. As a VIP Expedia guest I had a free room up grade, 50% discount on parking, late checkout, and discount on meals. Very impressed.
Stayed 1 night in Jan 2020

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