Hotel Gran Bilbao

Photo gallery for Hotel Gran Bilbao

Primary image
Down comforters, in-room safe, desk, blackout drapes
Down comforters, in-room safe, desk, blackout drapes
View from room
View from room

Overview of Hotel Gran Bilbao

VIP Access

Hotel Gran Bilbao

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Temperature checks
Indalecio Prieto Hiribidea, 1, Bilbao, Vizcaya, 48004

Explore the area

  • Popular LocationSantiago Cathedral15 min walk
  • Popular LocationMuseum of Archaeology Bizkaya16 min walk
  • Popular LocationArriaga Theater18 min walk
  • AirportBilbao (BIO)21 min drive

Choose dates to view prices

About this area


Hotel Gran Bilbao is located in Santutxu, a neighborhood in Bilbao, and is near the airport and on a river. Diocesan Museum of Sacred Art and Guggenheim Museum Bilbao are cultural highlights, while Plaza Moyua is a notable landmark. Museo Marítimo Ría de Bilbao and Maritime Museum are also worth visiting. Enjoy the great outdoors with hiking/biking trails, skydiving, and mountain climbing, or hop on a bike rental nearby and explore all the area has to offer.

What's nearby

  • Diocesan Museum of Sacred Art - 8 min walk
  • Santiago Cathedral - 15 min walk
  • Museum of Archaeology Bizkaya - 16 min walk
  • Arriaga Theater - 18 min walk
  • Bizkaia Frontoia - 2 min drive

Getting around

  • Bilbao Miribilla Station - 3 min drive
  • Atxuri Tram Station - 9 min walk
  • Bilbao Airport (BIO) - 21 min drive


  • Miren Itziar - 7 min walk
  • Arandia - 8 min walk
  • Taberna Astuy - 8 min walk
  • Luberri Taberna - 8 min walk
  • Sidreria Galtzagorri - 9 min walk

About this property

Hotel Gran Bilbao

Riverfront Bilbao hotel in Santutxu, near Diocesan Museum of Sacred Art
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a conference center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. All 202 rooms provide free WiFi, room service, and TVs. Other amenities available to guests include down comforters, hair dryers, and safes. Change of towels is available on request.
Hotel Gran Bilbao offers 202 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. This Bilbao hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Contactless room service is available

Safety measures

Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 16 per day)
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:30 AM on weekends: EUR 18.50 for adults and EUR 9 for children
  • Room service available

Things to do

  • Bicycle tour information
  • Bike cleaning
  • Bike parking
  • Electric bike charging stations
  • Fitness center

Family friendly

  • Art supplies
  • Children's games
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli


  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center (19375 square feet of space)
  • Meeting rooms


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)


  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating


  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels


  • TV

Food and drink

  • Champagne service


  • Desk
  • Mobile key entry
  • Safe

Similar properties

See similar properties



Check-in from 2 PM - 2:00 AM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of EUR 20 per pet, per night
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18.50 for adults and EUR 9 for children (approximately)
  • Self parking fee: EUR 16 per day
  • Pet fee: EUR 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply

Property is also known as

Bilbao Gran Hotel
Gran Hotel Bilbao
Hotel Gran Bilbao Sercotel
Hotel Sercotel Gran Bilbao
Sercotel Bilbao Gran
Sercotel Bilbao Hotel
Sercotel Gran Bilbao
Sercotel Gran Hotel Bilbao
Sercotel Hotel Bilbao
Sercotel Gran Bilbao Hotel Bilbao
Hotel Sercotel Gran
Sercotel Hotel Gran
Hotel Gran Bilbao Hotel
Hotel Gran Bilbao Bilbao
Hotel Gran Bilbao Hotel Bilbao

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 457 out of 826 reviews
5 - Excellent 55%
Rating 4 - Good. 303 out of 826 reviews
4 - Good 37%
Rating 3 - Okay. 52 out of 826 reviews
3 - Okay 6%
Rating 2 - Poor. 10 out of 826 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 826 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities



5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Apr 2022

3/5 Okay

Traveled with partner
Liked: Staff & service
Did not fill my perspectives. Could improve cleanliness in some areas. Room was spacious though and a nice view
Stayed 2 nights in Mar 2022

4/5 Good

Stayed 1 night in Jan 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Weekend
Lovely hotel great friendly help staff
Stayed 2 nights in Nov 2021