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“The bed was very comfy and the staff was great. The carpets and tubs need to some cleaning and updates.”

“Breakfast was very good! Some staff at front desk were rude and inconsiderate! Our grandson suffers from traumatic anxiety and had a bed accident! Our daughter went to front desk at 3 am to get dry sheets and mattress cover! She said all she had was sheet and housekeeping would be in at 8! Now I am not stupid if you are the night manager you have access to whatever you need. She was just lazy, rude and didn’t want to bother! This was Sunday, November 1 and someone needs to update the……

“Good”

“The room was clean and the staff was friendly. However the Expedia amenities included in the search was not actually included. The breakfast that was said to be included was not. It did not actually have a hot tub as stated in the Expedia search parameters.”

“We were traveling through, so only stayed one night. It was good for the cost of the room.”

“It was not walking distance to downtown Bristol, but it was not the hotel fault it was who I went thru rooms was clean ,staff was super breakfast was included it was good”

“The hotel is between 2 busy highways. Even with earplugs it was hard to sleep with the roar of traffic all night. Breakfast was okay but no dark roast coffee (only decaf or light roast). Overall, a disappointing stay for a Hampton and the premium price.”